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What It Means to Be a Consultant at Crowe
Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.

As you grow, you'll also begin to take ownership of client relationships, contribute to account strategy, and support the delivery of high-impact work. Developing a sense of account leadership, including understanding client needs, ensuring delivery excellence, and building trusted partnerships, is part of what sets successful consultants apart.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

Crowe is seeking a Microsoft Dynamics 365 ERP Senior Functional Consultant to support the design, configuration, and implementation of Microsoft Dynamics 365 Supply Chain Management solutions. This role is ideal for an experienced D365 Supply Chain Management professional who thrives in a client-facing environment and is passionate about delivering high-quality ERP solutions.

Your Role

As a Senior Consultant, you will leverage your functional and technical expertise in Microsoft Dynamics 365 Supply Chain Management (D365 SCM) to lead implementations and advise clients throughout the project lifecycle, from requirements gathering and solution design through testing, training, go-live, and post-production support.

Responsibilities

• Lead the configuration and implementation of D365 Supply Chain Management modules, including Inventory Management, Procurement and Sourcing, Sales and Marketing, Product Information Management, and Warehouse Management.
• Configure and support advanced SCM capabilities such as Master Planning, Asset Management, Transportation Management, and Quality Management.
• Gather and analyze business requirements and translate them into functional requirements, solution designs, and system configurations.
• Develop functional design documentation for customizations, integrations, reports, and system enhancements.
• Advise clients on supply chain process improvements, including inventory optimization, demand planning, procurement, and warehouse efficiencies.
• Develop and execute testing activities, including system integration testing and user acceptance testing (UAT).
• Partner with technical and project teams to support customizations, integrations, data conversions, and overall project delivery.
• Lead client workshops, training sessions, and stakeholder discussions while serving as a trusted D365 SCM advisor.
• Provide go-live and post-production support and help drive successful user adoption.
• Mentor junior team members and share D365 SCM best practices and implementation knowledge.
• Identify potential opportunities to expand client relationships and support practice growth.

Basic Qualifications

• Bachelor's degree.
• 3+ years of experience implementing Microsoft Dynamics 365 Supply Chain Management.
• Strong experience with core D365 SCM modules, including Inventory Management, Procurement and Sourcing, Sales and Marketing, and Warehouse Management.
• Experience with advanced SCM modules such as Master Planning, Production Control, Asset Management, Transportation Management, or Quality Management.
• Strong understanding of supply chain processes, including procurement, inventory, manufacturing, distribution, and logistics.
• Experience gathering requirements and developing functional design documentation.
• Experience supporting system customizations, integrations, and data conversions.
• Experience leading client workshops and managing stakeholder relationships.
• Strong communication, organization, and project delivery skills in a consulting environment.

Preferred Qualifications

• Experience in manufacturing, distribution, or other asset-driven industries.
• Microsoft Certification:
• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
• Experience with Power Platform (Power BI, Power Automate, Power Apps).
• Experience with system integrations, EDI, or advanced warehouse automation solutions.

Travel

• Travel varies by project phase and can be up to 80%, depending on client needs.