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What It Means to Be a Consultant at Crowe
Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.

As you grow, you'll also begin to take ownership of client relationships, contribute to account strategy, and support the delivery of high-impact work. Developing a sense of account leadership, including understanding client needs, ensuring delivery excellence, and building trusted partnerships, is part of what sets successful consultants apart.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

Crowe is seeking a Microsoft Dynamics 365 ERP Senior Functional Consultant to support the design, configuration, and implementation of Microsoft Dynamics 365 Supply Chain Management solutions. This role is ideal for an experienced D365 Supply Chain Management professional who thrives in a client-facing environment and is passionate about delivering high-quality ERP solutions.

As part of Crowe's growing international ERP implementation practice, you will work directly with manufacturing clients to modernize supply chain operations, improve visibility and efficiency, and strengthen inventory, procurement, manufacturing, and distribution capabilities through Microsoft Dynamics 365. If you are ready to do more with your Microsoft Dynamics ERP expertise, we want to hear from you.

Your Role

As a Senior Consultant, you will demonstrate deep functional and technical expertise in D365 Supply Chain Management and lead the implementation of core and advanced Supply Chain Management modules. You will serve as a trusted advisor to clients, guiding them from requirements gathering through configuration, testing, training, and go-live support.

Responsibilities

Functional Leadership & Solution Design

• Demonstrate deep expertise in the D365 ERP platform and its Supply Chain Management capabilities.

• Configure D365 ERP core Supply Chain Management modules, including:

  • Inventory management

  • Procurement and sourcing

  • Sales and marketing

  • Product information management

  • Warehouse management

• Configure advanced supply chain modules, including:

  • Master planning

  • Asset management

  • Transportation management

  • Quality management

• Conduct detailed requirements analysis and translate business needs into functional and technical requirements.

• Develop functional design documents for customizations and system enhancements.

• Define business scenarios and functional specifications to support solution delivery.

• Assist with business process redesign and optimization initiatives, including inventory optimization, demand planning, and warehouse efficiencies

Testing & Quality Assurance

• Develop and execute test plans, test cases, and test scripts.

• Conduct system integration testing and user acceptance testing (UAT).

• Validate that configured solutions meet business requirements and industry standards.

• Collaborate with technical teams to test customizations, data conversions, and integrations.

Documentation & Deliverables

• Produce comprehensive functional documentation, including:

• Business process documentation

• Functional design documents

• Output/report specifications

• Test plans and scripts

• Ensure project deliverables are completed on time and meet quality standards.

Client Engagement & Advisory

• Engage with clients to understand supply chain business processes and strategic objectives.

• Serve as a primary point of contact for functional and technical Supply Chain Management matters.

• Build and maintain strong client relationships, acting as a trusted advisor throughout the implementation lifecycle.

• Provide post-go-live functional support and guidance.

• Assist clients in driving successful user adoption.

Training & Knowledge Sharing

• Develop training materials and conduct client training sessions.

• Share knowledge, best practices, and lessons learned with team members.

• Mentor junior consultants and contribute to the growth of the ERP practice.

Collaboration & Project Delivery

• Work closely with developers, business analysts, project managers, and other consultants to ensure successful project delivery.

• Coordinate with project leadership to align on timelines, scope, and objectives.

• Facilitate collaboration across cross-functional teams.

• Manage and complete assigned project tasks and deliverables.

Practice Growth & Business Development

• Identify and communicate new business opportunities related to D365 ERP Supply Chain Management implementations.

• Develop and maintain relationships with key clients and stakeholders to drive growth and revenue.

• Support practice development initiatives and contribute to continuous improvement efforts.

Basic Qualifications

• Bachelors degree required

• 3+ years of experience implementing Microsoft Dynamics 365 Supply Chain Management

• Strong expertise in D365 Supply Chain Management core modules (Inventory management, Procurement and sourcing, Sales and marketing, Warehouse management).

• Experience with advanced Supply Chain Management modules such as Master planning, Production control, Asset management, Transportation management, or Quality management.

• Proven experience gathering requirements and developing functional design documentation.

• Experience supporting data conversions, integrations, and system customizations.

• Strong understanding of supply chain processes including procurement, inventory control, manufacturing, distribution, and logistics.

• Experience leading client workshops and managing stakeholder relationships.

• Ability to manage multiple priorities and deliverables in a consulting environment.

• Strong written and verbal communication skills.

Preferred Qualifications

• Experience in manufacturing, distribution, or other asset-driven industries.

• Microsoft Certification:

• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate

• Experience with Power Platform (Power BI, Power Automate, Power Apps).

• Experience with system integrations, EDI, or advanced warehouse automation solutions.

• Travel varies by project phase and can be up to 80%, depending on client needs.

We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening!