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Agility Basic/Associate Level

Join a dynamic team at the forefront of digital transformation in Banking Payments, where your passion for driving changes will help shape the future of product delivery. As an Agility Associate, you’ll have the opportunity to influence how teams collaborate, innovate, and achieve their goals in a fast-paced, evolving environment. If you thrive on empowering others and making a measurable impact, this role offers the perfect platform to elevate your career.

As an Agility Associate in Connected Commerce Lifestyle, you will play a crucial role in supporting teams through the product development lifecycle. You will work primarily with developers and product analysts, facilitating group discussions and decision-making processes. Ensure a collaborative and inclusive environment that fosters continuous improvement and adaptability. Your contribution will be key to drive Team-level ways of working to enable the team to work in a more productive & efficient manner.

Job responsibilities

•Foster a culture of collaboration, innovation, and excellence by guiding development teams in adopting agile practices and ensuring priority work is refined and ready for upcoming sprints.

•Ensure the team always has enough priority work that is refined and ready to work on over the next 2-3 sprints (avoids team building un-defined/under-defined work, leading to rework)

•Track and manage team-level dependencies for the current and upcoming sprints so the team can stay focused on delivery

•Sustain team tools and standards by ensuring data hygiene, proper processes, and controls; prepare end-of-sprint demo materials for review with Product leaders; and measure and enable agility outcomes using CCB-defined metrics to drive continuous improvement.

•Capture and drive team improvement actions each sprint to promote speed, efficiency, and collaboration by streamlining workflows and removing obstacles.

•Enhance team collaboration and development by facilitating retrospectives, planning sessions, and creating plans for learning and delivery practice training.

•Drive and enable key scrum cadences—including Sprint Planning, Daily Stand Up, Backlog Refinement, Sprint Review, and Sprint Retrospective—tailored to team maturity, while also leading preparation, collaboration, and follow-up actions for Product-wide quarterly planning in partnership with the PAL to enhance team practices, efficiency, and alignment.

•Guide and support teams through the product development lifecycle by applying agile principles and practices, providing training and mentorship, and fostering a positive, inclusive environment through group discussions and collaborative activities.

•Ensure team delivery data is maintained at high quality in Jira and that core agility metrics (Backlog Health, Churn, Velocity, Say vs. Do) are continuously targeted and improved.

•Prioritize tasks, manage resources, and maintain open communication channels to achieve project goals and departmental objectives, collaborating with experienced professionals and managers to ensure alignment with established policies and standards.

Required qualifications, capabilities, and skills

•2+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management

•Experience managing and developing individual contributors

•Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support

•Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability

•Excellent communication and interpersonal skills with a focus on team collaboration

Preferred qualifications, capabilities, and skills

•Formal training on Agile coaching, such as recognized coaching certifications

•Recommended skills include but are not limited to: agile delivery, business acumen, change management, continuous improvement, coaching, internal stakeholder management, strategic thinking, self-study, verbal communication, adaptability, and decision making

JOB DESCRIPTION

Drive Team-level ways of working to enable the team to work in a more productive & efficient manner

•Work primarily with developers and product analysts

Preferred Qualifications, Capabilities, and Skills:

•Formal training on Agile coaching, such as recognized coaching certifications

•Recommended skills include but are not limited to: agile delivery, business acumen, change management, continuous improvement, coaching, internal stakeholder management, strategic thinking, self-study, verbal communication, adaptability, and decision making

Responsibilities & Key Artifacts:

•Drive Team Planning

o          Foster a culture of collaboration, innovation, and excellence while guiding your team to successfully implement agile practices across the organization

o          Guide and support aligned development teams in adopting and implementing agile practices to achieve organizational goals

o          Team Delivery Backlog: Ensure the team always has enough priority work that is refined and ready to work on over the next 2-3 sprints (avoids team building un-defined/under-defined work, leading to rework)

o          Dependency Management Board: track and manage team-level dependencies for the current and upcoming sprints so the team can stay focused on delivery

o          Additional artifacts: Include Quarterly Planning prep content, quarterly team objectives, Jira board, risk tracking/management, and more

•           Enable Team Delivery

o          Sustain tools and standards through team (date hygiene follow-up, ensure right processes are in place, controls support, etc.)

o          Team Sprint Demo Materials: Prepare end of sprint demo materials for team to review with Product leaders

o          Measure & Enable Agility Outcomes (metrics set by CCB)

•Drive Team Productivity

o          Driving Productivity within the Quad: Agility teams play a key role in driving continuous improvement activities, in partnership with the Quad with a focus on: Epic Cycle Time, Dependency Commitments, Change Success Rate, Backlog Health & Churn, Adoption of Windsurf (Codeium), Adoption of True CD & UAT Automation, Quad Location Strategy, AI Generated Stories

o          Team Improvement Backlog: Capture and drive tangible team improvement actions to promote speed, efficiency, and collaboration every sprint (ex. Team A has consistent dependency delay from team B)

o          Increase productivity and efficiency for the team by streamlining workflow, removing obstacles, and improving practices

o          Enhance team collaboration and communication by facilitating retrospective activities, team planning, and reviews with leaders

o          Develop plans for learning, uplift, and delivery practice training

Key Cadences:

•Scrum Cadences: Drive or enable key scrum cadences based on team maturity (Sprint Planning, Daily Stand Up, Backlog Refinement, Sprint Review, Sprint Retrospective). Enables collaboration, improved practices & efficiency

•Quarterly Planning: Drive preparation for, team collaboration in, and action items after Product-wide quarterly planning in conjunction with the PAL

Key Measures:

•Team Agility Metrics: Responsible for ensuring team is continuously in target and improving core Agility metrics (Backlog Health, Churn, Velocity, Say vs. Do)

•Team Jira Hygiene: Ensure team delivery data is kept at high quality in Jira

•Productivity & Engagement: New CCB metrics launching this year to cover improvements to productivity, efficiency, and engagement

Required Qualifications, Capabilities, and Skills

•2-3 years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management

•Experience managing and developing individual contributors

•Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support

•Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability

•Excellent communication and interpersonal skills with a focus on team collaboration