Pay: $25 to $30 per hour, depending on experience
For nearly 50 years, Thompson Restoration Associates has helped homeowners and businesses throughout Central Ohio recover after fire, water, storm, and mold damage. We're a family-owned company looking for an organized, dependable Office Manager to help keep our office running smoothly and support the team behind every project.
This role is ideal for someone who enjoys taking ownership, staying organized, and balancing customer service with accounting and administrative responsibilities. You'll work closely with our Controller, project managers, leadership team, vendors, and customers to help keep daily operations on track.
What You'll Do
• Welcome customers, vendors, and visitors while creating a professional first impression.
• Answer incoming calls and route inquiries to the appropriate team members.
• Receive estimate requests and enter them into our management system.
• Process vendor invoices and prepare accounts payable for Controller approval.
• Print and mail vendor payments.
• Assist with accounts receivable, customer billing questions, payment tracking, and collections.
• Match and reconcile monthly credit card statements and expense reports.
• Prepare letters, reports, and other business correspondence.
• Proofread documents for accuracy and professionalism.
• Maintain organized customer files, office records, and company documentation.
• Support project managers and leadership with day-to-day administrative needs.
• Identify opportunities to improve office organization and internal processes.
• Handle confidential information with professionalism and discretion.
What We're Looking For
You're someone who takes ownership, follows through, and notices the details others miss. You communicate professionally, stay organized under pressure, and enjoy helping a team succeed.
Qualifications
• Accounts payable and accounts receivable experience required.
• Previous office management, administrative, or front desk experience required.
• Strong Microsoft Word, Excel, and Outlook skills.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced office.
• Construction or restoration industry experience is a plus.
• Experience with Sage, Timberline, or similar accounting software is a plus.
What We Offer
• $25 to $30 per hour based on experience.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and sick time.
• Company-paid life and disability insurance.
• Monday through Friday daytime schedule.
• A stable, family-owned company with nearly 50 years of success.
If you're looking for a long-term opportunity where your work has a direct impact on the success of the business, we'd love to hear from you.
Thompson Restoration Associates, founded in 1978, is Central Ohio’s oldest and largest independent insurance restoration and remodeling company. We are a locally owned, family-led organization built on integrity, performance, and long-term growth — for our clients and our team.