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Restore Associate Jobs in Oregon (NOW HIRING)

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What are the key skills and qualifications needed to thrive as a Restore Associate, and why are they important?

To thrive as a Restore Associate, you need basic retail skills, inventory management experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and warehouse equipment like pallet jacks is typically required. Strong customer service, teamwork, and problem-solving skills help you interact effectively with shoppers and donors. These abilities ensure smooth store operations, positive customer experiences, and effective support of the store’s mission.

What are some common challenges faced by Restore Associates, and how can they be managed effectively?

Restore Associates often encounter physical tasks such as lifting heavy items, organizing inventory, and assisting customers with varied needs, which can be physically demanding and fast-paced. Managing time efficiently during busy donation periods and maintaining a positive customer service attitude are key to success. Building strong communication skills and collaborating closely with team members helps create a supportive work environment, making it easier to handle daily challenges and provide excellent service.

What are Restore Associates?

Restore Associates are employees who work in retail environments, particularly in stores that sell donated goods like Habitat for Humanity ReStores. Their primary responsibilities include receiving, sorting, pricing, and displaying donated items, assisting customers, and maintaining store cleanliness. They may also help with loading and unloading merchandise, providing customer service, and supporting the store’s fundraising and community goals. Restore Associates play a vital role in ensuring the smooth operation of these stores, which often support charitable housing initiatives.

What is the difference between Restore Associate vs Restoration Technician?

AspectRestore AssociateRestoration Technician
CredentialsHigh school diploma or equivalent; certifications like IICRC are commonHigh school diploma or equivalent; certifications like IICRC are common
Work EnvironmentIndoor damage assessment, customer interaction, documentationOn-site water, fire, mold damage cleanup and repair
Industry UsageInsurance restoration, property managementRestoration services, disaster recovery companies

The main difference is that a Restore Associate typically handles damage assessment, documentation, and customer communication, while a Restoration Technician performs hands-on cleanup and repair work. Both roles often require similar certifications and work in the same industry, but their daily tasks differ, with the Restore Associate focusing more on coordination and the Technician on physical restoration.

What cities in Oregon are hiring for Restore Associate jobs? Cities in Oregon with the most Restore Associate job openings:
Restore Associate jobs near you
Infographic showing various Restore Associate job openings in Oregon as of May 2026, with employment types broken down into 67% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution.

Restoration Project Manager

SERVPRO of Southwest Portland

Portland, OR

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

SERVPRO of Southwest Portland is hiring a Restoration Project Manager!
Benefits
SERVPRO of Southwest Portland offers:
  • First-class compensation
  • Superior benefits
  • Career progression
  • Professional development
And more!
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities
  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

Position Requirements
  • Valid drivers license
  • High school diploma/GED; Associate degree or Bachelors degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred

Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.