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As of Jun 27, 2026, the average hourly pay for remote graphics operator in the United States is $13.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.
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A map of the United States highlighting the number of Remote Graphics Operator job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Graphics Operator job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Managed Services Engineer I (Pacific Time hours)

Managed Services Engineer I (Pacific Time hours)

Logically

Dublin, OH • On-site

Full-time

Posted 4 days ago


Job description

Job Summary:
Logically is a company focused on unifying IT operations and cybersecurity to enhance organizational resilience. The Managed Services Engineer I will provide technical support to clients, managing open tickets and resolving issues in various infrastructure environments while ensuring outstanding customer service.
Responsibilities:
• Manage the status of open tickets and complete technical and operational tasks to resolve issues and close tickets efficiently and correctly
• 85% Utilization required
• Work tickets based on SLA priority and expiration and update tickets daily
• Account for time by function and by the customer in ConnectWise with a high level of accuracy to include notes detailing customer work status to ensure continuity of service
• Completion of any other ticket classifications in adherence with the ITIL system of Service Delivery (Type, Subtype, Item, as needed)
• Deliver outstanding customer service on-site and remotely to customers
• Communicate progress and advise customers on account status, and changes, make suggestions, serve as coach regarding products/services and through processes
• Communicate and strategize with POD members on high-priority problems, critical status changes, customer matters, call aging, and training
• Based on customer and company needs, work after hours and on weekends for scheduled projects and in emergency situations
• Configuration, deployment, and installation of end-user workstations and client computers.
• Installation of hardware to desktops, laptops, and servers. Including ram, storage drive, and graphics upgrades.
• Preparing and staging network devices (servers, switches, firewalls) for remote configuration
• Create and Maintain client standard operating procedures for computer builds.
Qualifications:
Required:
• On the job technical support experience preferred
• Minimum 1 year of experience in a closely related position doing MSP technical support/troubleshooting is preferred but not required
• Familiarity with Microsoft Exchange, SQL, Sharepoint, Windows Server, ConnectWise, and Remote Desktop Services preferred
• Experience in LAN/WAN and basic network troubleshooting
• Experience with Kaseya is a plus
• Experience with Imaging Solutions is a plus (MDT, WDS, ETC)
• Experience with Microsoft Active Directory and Azure AD
• Understanding of Windows and Mac Operating systems, including but not limited to reinstallation of operating systems.
• Microsoft Office Suite, Office 365, Azure, and Windows Operating Systems (Desktop and Server)
• Basic PowerShell and or relevant Scripting Abilities are a plus
• Strong organization skills and the ability to work on many tasks simultaneously in a high-pressure environment
• Strong interpersonal skills, including verbal and written communication skills along with excellent listening skills
Preferred:
• College Degree not required
Company:
Logically is a national managed security and IT solution provider managing complexity, performance, and security of business technology. Founded in 1999, the company is headquartered in Dublin, USA, with a team of 201-500 employees. The company is currently Growth Stage.