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Remote Customer Support Representative Jobs in Columbus, OH

Acloché

Customer Support Specialist

Lewis Center, OH · On-site

$18 - $20/hr

Acloche has immediate openings for a Customer Support Specialist in Lewis Center. If you're looking for a new opportunity, then look no further! Acloche is looking for a friendly and energetic ...

Acloché LLC

Customer Support Specialist

Lewis Center, OH · On-site

$17 - $23/hr

About the Job Acloche has immediate openings for a Customer Support Specialist in Lewis Center. If you're looking for a new opportunity, then look no further! Acloche is looking for a friendly and ...

Acloché

Customer Support Specialist

Lewis Center, OH

$18 - $20/hr

Acloche has immediate openings for a Customer Support Specialist in Lewis Center. If you're looking for a new opportunity, then look no further! Acloche is looking for a friendly and energetic ...

Dawson

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5:00pm Galloway, Ohio (onsite) Temp to Hire Why You'll Love This Job: * After being hired on, the ...

Acloché LLC

Customer Support Specialist

Lewis Center, OH · On-site

$17 - $23/hr

About the Job Acloche has immediate openings for a Customer Support Specialist in Lewis Center. If you're looking for a new opportunity, then look no further! Acloche is looking for a friendly and ...

HMG Careers

Remote Customer Service and Sales

Newark, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Newark, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Grove City, OH · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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How much do remote customer support representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support representative in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a Remote Customer Support Representative job?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the key skills and qualifications needed to thrive in the Remote Customer Support Representative position, and why are they important?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What does a typical workday look like for a Remote Customer Support Representative?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.
More about Remote Customer Support Representative jobs
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What cities near Columbus, OH are hiring for Remote Customer Support Representative jobs? Cities near Columbus, OH with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Columbus, OH as of May 2026, with employment types broken down into 61% Full Time, 15% Part Time, and 24% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

Micro Center

Hilliard, OH • On-site

Part-time

Retirement, PTO

Posted 10 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation's leading computer and electronics big-box retailer, offering more than 40,000 of the industry's best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.
We are seeking self-motivated, results-driven PART-TIME TECHNICAL SUPPORT REPRESENTATIVES to join our team. In this role, you will contribute to a best-in-class customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH.
This position is ideal for individuals who thrive in a fast-paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you!
What You'll Do
  • Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email.
  • Maintain a general understanding of current consumer electronic devices and technology.
  • Identify customers' needs, clarify information, qualify issues, and offer solutions.
  • Personalize support to improve customer satisfaction.
  • Accurately document all customer contacts and enter them into the appropriate database.
  • Develop and maintain effective working relationships to ensure teamwork.
  • Meet personal/team goals.

What We're Looking For
  • High school diploma required; one year of experience in customer service or a related field preferred
  • Strong listening, critical thinking, and problem-solving abilities
  • Excellent verbal and written communication skills
  • Accurate and efficient typing proficiency
  • Ability to multitask effectively while managing priorities
  • Flexible and adaptable when working with diverse customer needs and personalities
  • Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love!

Benefits That Support Your Growth and Well-Being
At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry-Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
#appcast
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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