Remote Copado Jobs Near Me

 Years of Relevant Experience: 7 years

Preferred Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field.

Job Description:

• Create and manage changes to the system without interruption to the user

• Modify/configure the system to increase benefits and usability

• Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations

• CRUD management & maintenance of user & system licenses

• Communicate with users regarding new features, enhancements, and changes to the system

• Monitor usage and mentor users/groups needing assistance

• Continually seek ways to further enhance the end-user experience

• Document company processes and workflows

• Develop process documentation and field maps

• Create new processes and associated reporting

• Import data as appropriate

• Monitor and manage exception logs for back-end system integration with SFDC

• Monitor, maintain & improve data quality

• Create & maintain dashboards

• Create & maintain reports including folder maintenance

Mandatory skills

• Salesforce.com Administrator certification is required

• Bachelor’s degree in information technology or related field

• Excellent analysis and problem-solving skills

• Detail oriented and self-starter with strong written and interpersonal skills

• Ability to work independently, as well as part of a team

• Great communication skills with enthusiastic personality

Certifications or Desired skills if any

·        Salesforce

·        Salesforce Service Cloud

·        Salesforce Shield

·        Drawloop

·        Copado

·        ezProtect

·        OwnBackup – backups and seeding

·        Metazoa Snapshot

Nice To Have Skills: Strong work ethic/Time & attendance punctuality

Qualifying questions if any: Candidates in Columbus, OH - preferred