ZipRecruiter

Log In

1

Insurance Case Manager Jobs in Columbus, OH (NOW HIRING)

The Recovery Village

Financial Case Manager

Columbus, OH · On-site

$23 - $25/hr

Review Insurance coverages with patients - included coverages, copays, deductibles. * Help initiate ... Case Management Discharge Plan (CMDP). Facilitate payment arrangements and advance repayment ...

The Recovery Village

Financial Case Manager

Columbus, OH · On-site

$23 - $25/hr

Review Insurance coverages with patients - included coverages, copays, deductibles. * Help initiate ... Case Management Discharge Plan (CMDP). Facilitate payment arrangements and advance repayment ...

National Church Residences

Case Manager I

Columbus, OH · On-site

$19.25 - $24.75/hr

Position Summary The Case Manager I provides direct case management services to residents in ... Company provided Life & ADD insurance and Disability coverage. * Voluntary benefits such as Life ...

Quality Moments

Youth Case Manager - Hilliard

Columbus, OH · On-site

$18.25 - $23.50/hr

Youth Case Manager - Hilliard Youth and Family Services Case Manager Do you enjoy spending time ... Valid driver's license and reliable transportation with current automobile insurance meeting state ...

next page

Showing results 1-20

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Columbus, OH

Insurance Case Manager information

See Columbus, OH salary details

$30.7K

$48K

$69.9K

How much do insurance case manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for insurance case manager in Columbus, OH is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $55,700.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Columbus, OH? For Insurance Case Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Columbus, OH look for? The top searched job categories for Insurance Case Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Insurance Case Manager jobs? Cities near Columbus, OH with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Case Manager (QMHS)

Case Manager (QMHS)

Directions for Youth & Families

Columbus, OH

$19.25 - $24.75/hr

Full-time

Retirement, PTO

Posted 13 days ago

Job description

Make a Difference Every Day
  • Are you passionate about helping children and families?
  • Do you want to make a real impact in your community?
  • Is a workplace that values social justice and employee wellbeing important to you?
Join Directions for Youth amp; Families (DFYF) — a team that is inspiring hope, strengthening families, and restoring communities!
About Directions for Youth amp; Families
Directions for Youth amp; Families offers community-based mental health and prevention services using a resiliency-oriented, trauma-informed framework.
Our programs span Treatment, Prevention, and Education, including specialized mental health counseling, kindergarten readiness, and after-school and summer programming. We proudly serve over 8,500 youth, adults, and families each year — all driven by our mission to build and inspire hope, healing, and resilience through counseling and education.
At DFYF, people are at the center of everything we do. We know that to care for our clients, we must first care for our employees. That’s why we invest deeply in staff wellness, professional development, and a healthy, supportive workplace culture.

We are seeking Case Managers who are passionate about working with youth.
What you will do as Case Manager:
The Case Manager (QMHS) provides professional mental health and case management supportive services to youth ages 8-17 and their families on an outreach basis, in the home, school, and community. Case managers maintain a caseload of 25-30 youth, meeting with clients on a weekly/bi-weekly basis. Services include therapeutic behavioral services, skill building activities, advocacy, and linkages to needed resources. Collaboration with key school professionals, along with parents is a vital component. As a case manager you will complete treatment plans, progress notes, quarterly progress reviews, and termination documentation.
Qualifications:
  • Bachelor's Degree in social service field or a related social work field required
  • Previous case management experience and/or working with youth and families preferred
  • Ability to build rapport with youth amp; caregivers
  • Excellent written and verbal communication skills
  • Strong documentation skills and ability to use electronic health record system
  • Valid Driver's License, Auto Insurance and reliable transportation
Benefits
We care about your health, happiness, and growth - and it shows!
We offer:
  • ✅ Free healthcare with $0 deductibles
  • ✅ Ranked #1 for Workplace Wellbeing
  • ✅ No on-call, no weekends, flexible scheduling
  • ✅ Monthly, quarterly, and longevity bonuses
  • ✅ Free supervision toward independent licensure
  • ✅ Licensure reimbursement amp; OSU College of Social Work fee waivers
  • ✅ Free CEUs, trainings, and test prep courses
  • ✅ Relaxation room, self-care, and DEI initiatives
  • ✅ 403(b) with employer contribution
  • ✅ Generous PTO (up to 160 hours first year) + 10 paid holidays
  • ✅ Fun, healthy, and supportive culture
Our Mission
To build and inspire hope, healing, and resilience for youth, families, and communities through counseling and education.
Our Vision
Building healthy individuals, strong families, and safe communities through innovative treatment and prevention services.
Our Values
Quality • Diversity • Accessibility • Acceptance • Collaboration • Investment in People
Job Type:
Full-Time
Schedule:
  • Monday to Friday
  • Flexible (no weekends, no on-call)

Apply