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Homeless Program Jobs in Columbus, OH (NOW HIRING)

Intake Specialist - 2nd Shift

Columbus, OH

$16.25 - $21.75/hr

Additionally, this role is primarily responsible for answering the Homeless Hotline, offering ... between programs for guests in CSP and bed list. 7. Documents needs of guests for late curfew ...

... homeless shelters, etc.) Participates in ongoing or project-based activities that may require ... Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications ...

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Homeless Program information

See Columbus, OH salary details

$24.1K

$87.5K

$113.5K

How much do homeless program jobs pay per year?

As of May 31, 2026, the average yearly pay for homeless program in Columbus, OH is $87,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $112,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Homeless Program Coordinator, and why are they important?

To thrive as a Homeless Program Coordinator, you need a background in social work, public administration, or a related field, often supported by relevant degrees or certifications. Familiarity with case management software, government reporting systems, and local housing resources is essential. Exceptional communication, empathy, and organizational skills help build trust and coordinate support effectively for vulnerable populations. These capabilities are crucial for managing complex cases, ensuring access to services, and achieving positive outcomes for individuals experiencing homelessness.

What are some common challenges faced by professionals working in a Homeless Program, and how can they be addressed?

Professionals working in Homeless Programs often encounter challenges such as resource limitations, high caseloads, and supporting clients with complex needs like mental health or substance use issues. Building strong partnerships with local service providers and maintaining open communication within a multidisciplinary team can help address these challenges. Regular training in trauma-informed care and self-care strategies is also essential to prevent burnout and ensure the best outcomes for clients. Collaboration, adaptability, and ongoing professional development are key to thriving in this role.

What are homeless programs?

Homeless programs are organized efforts, often run by government agencies or non-profit organizations, that provide support and services to individuals and families experiencing homelessness. These programs may offer temporary shelter, food, healthcare, job training, case management, and assistance in finding permanent housing. The goal is to help people transition out of homelessness and achieve long-term stability. Services are typically tailored to meet the varied needs of different populations, such as veterans, families, or youth.

What is the difference between Homeless Program vs Homeless Outreach Worker?

AspectHomeless ProgramHomeless Outreach Worker
CredentialsVaries; often includes social work or counseling certificationsTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity centers, shelters, administrative officesFieldwork, street outreach, community settings
Employer & IndustryNonprofits, government agencies, sheltersNonprofits, government agencies, outreach organizations

Homeless Program roles focus on managing services, coordinating resources, and developing programs for homeless populations. Homeless Outreach Workers actively engage with individuals on the streets or in community settings to provide immediate assistance and connect them to services. While both roles aim to support homeless individuals, the program roles are more administrative and planning-oriented, whereas outreach workers are directly involved in fieldwork and client interaction.

What are popular job titles related to Homeless Program jobs in Columbus, OH? For Homeless Program jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Homeless Program jobs in Columbus, OH look for? The top searched job categories for Homeless Program jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Homeless Program jobs? Cities near Columbus, OH with the most Homeless Program job openings:
Intake Specialist - 2nd Shift

Intake Specialist - 2nd Shift

YMCA

Columbus, OH

$16.25 - $21.75/hr

Full-time

Posted 6 days ago


YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,974 frontline employees who took The Breakroom Quiz

479th of 667 rated non-profit organizations


Job description

At the Y, we're more than just a gym - we're a movement! While many people know us as a place to lift weights, we're truly about lifting entire communities and we want you to be part of that impact.

The Van Buren Center has an opening for a full-time Intake Specialist. This position may include nights and weekends and plays a key role in supporting the daily operations of the intake desk and Columbus Service Point, ensuring guests understand the services and support available to them. Additionally, this role is primarily responsible for answering the Homeless Hotline, offering essential guidance and connection to resources.

We are currently hiring only for 2nd shift, with schedules available from 1pm-7:30pm Friday-Monday.

If you want to create meaningful, positive change in the lives of others, this is definitely the job for you!

1. Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.

2. Serves as the initial point of contact when guests enter the Van Buren Center.

3. Performs intakes with new guests by interviewing them and identifying needs

4. Performs exit interviews with guests leaving the facility

5. Performs entries and exits in Columbus Service Point in accordance with all current CSB requirements.

6. Performs transitions between programs for guests in CSP and bed list.

7. Documents needs of guests for late curfew, employment, school schedules via Van Buren procedures

8. Maintains active and inactive codes in systems 28

9. Completes intake folders with new guests and make sure all required forms are signed and dated

10. Answers the phone at the intake desk in a professional manner

11. Maintains the bed list and other reports as needed.

12. Communicates changes to the Coordinated Point of Access via phone and email

13. Communicates special guest needs to the Service Coordinator

14. Ensures guests sign in and out appropriately

15. Utilizes incident Reports, verbal reports at shift change and/or phone communication if determined necessary.

16. Responds to all participant and facility emergencies pursuant to established Emergency protocols.

17.Communicate effectively with other social service agencies to assist with referrals and providing information to the participants regarding other available services located within the community.

18. Administers the Shelter Policies and Procedures

19. Assists with input of participant information on various systems/computers and other filing

20. Assists with coordinating appointments for guests

21. Participates in departmental and assigned association meetings, trainings, and special events


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