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Forward Intermodal Jobs Near Me

Dispatcher - Intermodal

Obetz, OH · On-site

$50K - $60K/yr

Mon - Fri 8am - 5pm The Dispatcher - Intermodal oversees the planning, scheduling, and strategic coordination of customer freight to ensure optimal operational efficiency and service performance.

Dispatcher - Intermodal

Obetz, OH · On-site

$50K - $60K/yr

Mon - Fri 8am - 5pm The Dispatcher - Intermodal oversees the planning, scheduling, and strategic coordination of customer freight to ensure optimal operational efficiency and service performance.

... intermodal yard, warehouse, or dock environment, directly contributing to productivity, workflow coordination, and freight integrity. As the most experienced team members without direct reports, they ...

... intermodal yard, warehouse, or dock environment, directly contributing to productivity, workflow coordination, and freight integrity. As the most experienced team members without direct reports, they ...

Forward Intermodal information

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How much do forward intermodal jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for forward intermodal in the United States is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.76 per hour, depending on experience, location, and employer.

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A map of the United States highlighting the number of Forward Intermodal job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Forward Intermodal job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Dispatcher - Intermodal

Forward Air

Obetz, OH • On-site

$50K - $60K/yr

Full-time

Posted 19 days ago


Job description

Pay Rate: $50k - $60k per year

Schedule: Mon - Fri 8am - 5pm

The Dispatcher - Intermodal oversees the planning, scheduling, and strategic coordination of customer freight to ensure optimal operational efficiency and service performance. This role exercises independent judgment to manage relationships, resolve service issues, allocate resources, and proactively identify improvements that drive fleet performance. They serve as a trusted partner to Independent Contractors and customers, balancing operational capabilities with service expectations. The position requires advanced decisionmaking, discretion, and the ability to manage competing priorities in a fastmoving environment.

Responsibilities:

  • Lead planning, scheduling, and dispatching activities to maximize fleet efficiency and meet customer requirements
  • Serve as the primary operational decisionmaker and point of contact for assigned Independent Contractors
  • Monitor containers to prevent demurrage and storage fees
  • Providing detailed instruction to various personnel via email and phone
  • Accepting & scheduling loads and providing excellent customer service
  • Make routing decisions that satisfy customer expectations and company financial decisions
  • Develop strong, influential relationships with drivers to support retention and performance
  • Analyze shipment data and proactively adjust plans to maintain service levels
  • Resolve operational challenges by identifying root causes and implementing corrective actions
  • Manage customer expectations by communicating capacity constraints and service solutions
  • Monitor driver hours, performance, and compliance, making adjustments to ensure safe and legal operations
  • Collaborate with sales and customer service to design service solutions and support customer needs
  • Recommend process improvements to enhance fleet performance and operational reliability
  • Provide guidance, mentoring, and training support to less experienced dispatch personnel
  • Prepare performance insights and trends for leadership review
  • All other duties as assigned to meet evolving business needs.

Qualifications:

  • Education: Undergraduate degree from an accredited college or university preferred; equivalent experience considered
  • Strong analytical and operational decisionmaking skills
  • Proven ability to exercise independent judgment and discretion in daytoday operations
  • Advanced written and verbal communication abilities
  • Demonstrated success in building and managing professional driver relationships
  • Proficiency in dispatch systems; AS400 experience a plus
  • Transportation industry or loadplanning experience strongly preferred
  • Demonstrated discretion and confidentiality in handling sensitive information
  • Technical: Proficient with Microsoft O365 and common office technologies
  • Environment: Ability to work onsite and travel as needed for operational or customer meetings

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