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In this role, you will work directly with clients to specify and sell tailored water treatment solutions, with a strong emphasis on Xylem's preventative maintenance services. You'll serve as the primary point of contact throughout the customer lifecycle-ensuring satisfaction, fostering retention, and driving year-over-year business growth. Key responsibilities include maintaining and strengthening customer relationships through on-site visits within the assigned territory, as well as engaging clients via multiple communication channels to close deals and provide ongoing support. You'll respond to inquiries with expert product recommendations and guide opportunities through all stages of the sales pipeline using CRM tools, which are also used for forecasting and SIOP planning.

The ideal candidate will have a commercial or industrial water treatment background, and brings a sense of urgency, prioritize safety, and work collaboratively across teams to execute sales strategies and uncover new business opportunities, all while maintaining high service standards and growing sales volume. This person will be required to live in the territory and go into the branch office as needed.

Responsibilities:

Sales
Generate new leads and prospects
Build and maintain relationships with clients
Conduct sales meetings and presentations
Negotiate and close deals
Meet or exceed sales targets
Provide regular sales forecasts and reports
Identify and capitalize on market trends and opportunities
Account Management
Manage and grow existing client accounts
Conduct regular check-ins with clients to ensure satisfaction
Address and resolve any client concerns or issues
Identify and pursue upselling and cross selling opportunities
Collaborate with internal teams to ensure timely and successful delivery of products/services to clients
Territory Management
Develop and execute a strategic sales plan for assigned territory
Identify and prioritize key accounts and prospects in territory
Monitor and analyze market trends and competitor activities in territory
Plan and manage travel to visit clients and prospects within territory
Product Knowledge
Maintain a thorough understanding of company's products and services
Stay updated on industry trends and developments
Effectively communicate product features and benefits to clients
Provide feedback and suggestions for product improvements
Administrative Tasks
Keep accurate and up-to-date records of sales activities and client interactions
Submit necessary paperwork and reports in a timely manner
Manage and track expenses related to sales activities
Participate in regular team meetings and training sessions.
High Impact Behaviors:
Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Qualifications:
A bachelor's degree in business, economics, finance, or a related field with at least 10 years experience or equivalent work experience in the water treatment industry.

Basic knowledge of water treatment systems and methods.
Strong analytical and critical thinking skills.
Proficiency in data analysis tools and software.
Ability to work collaboratively in a team environment.
Eagerness to learn and take on new challenges.
Organizational skills and the ability to manage multiple tasks simultaneously.

Preferred:

Extensive knowledge of water treatment methods including water softening, carbon filtration, reverse osmosis, UV purification, and deionization. Adjacent industry experience could include chemical water treatment for boilers, cooling towers and chillers.