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60 Wtw Operations Jobs Hiring Near You

Willis Towers Watson

Director - Broking

Manhattan, NY · On-site

$150K - $180K/yr

Support the New York office's placement infrastructure, implementation of the GB Broking Platform, compliance, systems, and procedures to ensure alignment with London operations. Market WTW's Mercury ...

Willis Towers Watson (WTW)

Client Advocate

Miami, FL · On-site

... operations, and translating market activity and policy realities back to the client. Core ... Company Benefits WTW provides a competitive benefit package which includes the following ...

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WTW Jobs Information

Do workers at Willis Towers Watson get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Willis Towers Watson pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

At Willis Towers Watson, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Willis Towers Watson affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Willis Towers Watson?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Willis Towers Watson worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Willis Towers Watson workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Willis Towers Watson?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Willis Towers Watson spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Willis Towers Watson?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Willis Towers Watson job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Is working at Willis Towers Watson good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Willis Towers Watson feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Willis Towers Watson?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Willis Towers Watson?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Willis Towers Watson?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Willis Towers Watson’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Willis Towers Watson is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
What are the most popular jobs at Wtw?
What are the most popular categories at Wtw?
Infographic showing various Operations job openings at Wtw in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 9% Hybrid, and 16% Remote job distribution.
Client Advocate - Real Estate

Client Advocate - Real Estate

Willis Towers Watson

Montgomery, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Willis Towers Watson rating

8.3

Company rating: 8.3 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

37th of 150 rated financial services

Job description


The Client Advocate (CA) is responsible for cultivating and maintaining client relationships, leading strategy development and execution, and delivering best-in-class client service. This role will focus on Real Estate clients, requiring a strong understanding of industry-specific risks, market dynamics, and client priorities.
The CA owns the E365 Service Plan, engages relevant WTW resources, and leads pricing, profitability, and renewal strategies. They act as the primary relationship manager, coordinating internal teams to deliver tailored risk and insurance solutions that align with client needs.
A successful Client Advocate develops a deep understanding of the client's business, operations, and objectives, positioning themselves as a trusted advisor and strategic partner to key decision-makers. They are ultimately accountable for client retention, profitability, and the execution of all service deliverables across assigned accounts. This role also focuses on expanding existing relationships, identifying growth opportunities, and leading RFPs, presentations, and client pitches.
As a senior member of the team, you will also:
  • Serve as a mentor to colleagues
  • Act as a Subject Matter Expert for one or more lines of business
  • Provide leadership across account teams

This role offers a hybrid working model with some in-office presence and travel based on client needs across the U.S.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this role.
The Role
  • Retain an existing book of business and strengthen client relationships as the primary point of contact
  • Identify and develop new business opportunities within existing accounts and support new client acquisition
  • Lead the RFP process, including strategy, content development, and final deliverables
  • Partner with broking and sales teams to stay informed on market trends and opportunities
  • Develop a strong understanding of client industries, particularly within Real Estate
  • Provide strategic risk and insurance advisory in partnership with WTW practice and industry specialists
  • Lead the development and delivery of the E365 Service Plan and Client Stewardship reports
  • Coordinate and integrate WTW resources to deliver a seamless client experience
  • Lead and mentor account team members
  • Drive profitability and retention across assigned accounts
  • Negotiate and deliver fee and compensation agreements
  • Partner with broking teams to design and optimize client insurance programs using data and analytics
  • Lead the development and delivery of client presentations, proposals, and service plans
  • Drive the renewal process, including strategy development and execution
  • Ensure compliance with all legal, regulatory, and internal policy requirements
  • Perform other duties as needed to deliver an exceptional client experience

Qualifications
The Requirements
Experience:
  • 5+ years of commercial Property & Casualty experience in a client-facing role
  • Experience supporting Real Estate clients or similar industries preferred but not required
  • Understanding of Real Estate-related risk exposures and insurance programs is a plus

Technical Knowledge:
  • Strong understanding of coverage structures, program design, and gap analysis
  • Ability to interpret underwriting submissions, exposure data, loss runs, and analytics
  • Experience with complex insurance programs, including multi-location risks and specialized exposures

Analytical & Presentation Skills:
  • Ability to analyze and interpret data to inform client strategy
  • Strong presentation skills, including experience presenting to senior stakeholders

Professional Skills:
  • Strong relationship management and client advisory capabilities
  • Effective negotiation and problem-solving skills
  • Ability to manage complex projects and competing priorities
  • Demonstrated leadership and team collaboration

Licensing & Credentials:
  • Must maintain an active Property & Casualty broker license
  • Professional designations preferred (e.g., CPCU, ARM, CIC, CRM, AINS)

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Company Benefits (US locations)
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vets

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