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Wolters Kluwer
Wolters Kluwer

84 Wolters Kluwer Program Project Manager Jobs Hiring Near You

Wolters Kluwer

Lead Technology Product Manager

Dallas, TX · On-site

$118K - $207K/yr

Drive alignment across business, PMO, Technology, and GTM teams to ensure product enhancements and ... Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs ...

Wolters Kluwer

Customer Success Associate

Madison, WI · Hybrid

$52K - $61K/yr

Project manage, organize, and prioritize high volumes of requests utilizing SalesForce and other ... Wolters Kluwer's market leading information-enabled tools and software solutions to manage their ...

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Wolters Kluwer Jobs Information

What is it like to work at Wolters Kluwer?

Wolters Kluwer is a global provider of professional information, software solutions, and services that operates with a culture of innovation, collaboration, and customer-centricity. The company's teams are organized around specific markets and customer segments, with a focus on delivering high-quality products and services that support the needs of professionals in various industries. Working at Wolters Kluwer may appeal to candidates who are interested in contributing to the development of cutting-edge solutions that make a positive impact on people's lives and careers.

Do workers at Wolters Kluwer get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Wolters Kluwer pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Is the health insurance from Wolters Kluwer affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers at Wolters Kluwer worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Wolters Kluwer?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Wolters Kluwer managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Wolters Kluwer spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Wolters Kluwer?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Wolters Kluwer good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Wolters Kluwer feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Wolters Kluwer get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Wolters Kluwer?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Wolters Kluwer enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Wolters Kluwer recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Wolters Kluwer?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at Wolters Kluwer?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Wolters Kluwer’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Wolters Kluwer is doing?

Most people feel well informed about how the company is doing.
94% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Program Project Manager jobs?
What are the most popular jobs at Wolters Kluwer?
What are the most popular categories at Wolters Kluwer?
Infographic showing various Program Project Manager job openings at Wolters Kluwer in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, 22% Hybrid, and 14% Remote job distribution.
Manager, Customer Service - Hybrid

Manager, Customer Service - Hybrid

Wolters Kluwer

Madison, WI • On-site

$76K - $133K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Wolters Kluwer rating

8.8

Company rating: 8.8 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

32nd of 188 rated software companies

Job description

Location: Madison, WI (Hybrid)
Company: Wolters Kluwer - Financial & Corporate Compliance

At Wolters Kluwer, our Financial & Corporate Compliance (FCC) division is a global leader in providing innovative technology and expert solutions that help organizations navigate complex regulatory and compliance requirements with confidence. We partner with financial institutions and corporate clients to streamline reporting, enhance transparency, and manage risk in an ever-evolving regulatory landscape.

Position Overview

As a Manager, Customer Service, you will oversee a dedicated team of professionals, ensuring exceptional customer service and operational efficiency. This role is responsible for driving team performance, executing strategic initiatives, and collaborating across functions to continuously enhance the customer experience. This is a hybrid position based out of our Madison, WI office, with minimal travel required.

Key Responsibilities

  • Manage a customer service team, ensuring adherence to service standards

  • Develop and implement strategic initiatives to improve service delivery

  • Oversee day-to-day team operations, resolving escalated issues as needed

  • Monitor team performance and establish clear performance goals

  • Conduct performance reviews and provide ongoing coaching and feedback

  • Facilitate training and development programs for team members

  • Optimize workflows to improve team efficiency and productivity

  • Collaborate cross-functionally to streamline processes and improve outcomes

  • Analyze customer feedback and drive continuous improvement initiatives

  • Prepare and present performance and operational reporting

Skills & Qualifications

  • Strong strategic planning and execution capabilities

  • Advanced communication skills across multiple channels

  • Analytical mindset with the ability to identify trends and insights

  • Proven leadership and team development experience

  • Proficiency with CRM systems and customer service technologies

  • Experience managing performance metrics and KPIs

  • Strong project management and organizational skills

  • Ability to translate customer insights into actionable improvements

Preferred Experience

  • 5-10 years of leadership or management experience

  • Experience identifying and driving cross-sell and upsell opportunities

  • Demonstrated focus on quality and continuous process improvement

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$76,200.00 - $133,650.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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