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60 Westchester Medical Center Call Center Representative Jobs Hiring Near You

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What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What is it like to work at Westchester Medical Center?

Westchester Medical Center is a patient-centered organization that prioritizes teamwork, compassion, and innovation in its mission to provide high-quality healthcare services. The hospital's multidisciplinary teams collaborate to deliver care in a fast-paced, dynamic environment that emphasizes evidence-based practices and ongoing education. Working at Westchester Medical Center may appeal to healthcare professionals seeking a challenging and rewarding career in a leading academic medical center with opportunities for professional growth and development.
What other companies are hiring for Call Center Representative jobs?
What are the most popular jobs at Westchester Medical Center?
What are the most popular categories at Westchester Medical Center?
Infographic showing various Call Center Representative job openings at Westchester Medical Center in the United States as of May 2026, with employment types broken down into 2% As Needed, 93% Full Time, 3% Part Time, and 2% Temporary. Highlights an 98% Physical, and 2% Remote job distribution.
Sr. Nuclear Med Technologist ( FT Days)

Sr. Nuclear Med Technologist ( FT Days)

Westchester Medical Center

Valhalla, NY

Full-time

Posted 6 days ago

Job description

This position is with the Civil Service Union (CSEA) and is NYS Pension eligible. 

Distinguishing Features of the Class:  Under general supervision, an incumbent of this class is responsible for advanced technical work involving the application of radionuclides to various designated portions of the body to assist physicians in the detection, diagnosis and treatment of diseases and abnormalities.  Work involves the proper positioning of patients, the maintenance and adjustment of nuclear equipment, and the maintenance of radiographic files for a prescribed period.  This level is distinguished from the Nuclear Medicine Technologist in that it includes work with specialized populations and does all out of department work.  In addition, incumbents are responsible for patient flow and may oversee and assign work to the Nuclear Medicine Technologists.  Does related work as required.

Examples of Work:  (Illustrative Only)

Positions and instructs patients in preparation for the application of radionuclides using specialized equipment and procedures;

Adjusts nuclear equipment to the correct setting for each examination as prescribed by the attending physician;

Inserts access IVs and performs radioisotope injections;

Performs renal scans on pediatric population;

Handles radioactive spills;

Handles emergency situations;  

Reviews the processing of nuclear studies; 

Prepares and maintains records and files of procedures;

Purges outdated files, as directed;

Troubleshoots equipment failure and makes repairs where possible;

Ensures equipment is functioning properly on a continuous basis;

Requisitions supplies, as needed;

Consults with referring physicians as required; 

Provides training and technical direction to lower level technicians and nurses in nuclear procedures and processes;

Establishes and maintains effective relationships with medical and nursing staff to ensure adequate and timely servicing of patients;

Participates in continuing education programs in Nuclear Medicine Technology;

May be requested to assist in the development of techniques for procedures; 

May assist in the use of a variety of equipment and procedures not routinely employed.

Required Knowledge, Skills, Abilities and Attributes:  Thorough knowledge of the modern procedures used in the performance of nuclear medicine examinations for diagnostic purposes; good knowledge of the operation of all types of nuclear equipment; good knowledge of human anatomy; good knowledge of the required safety precautions in the operation and use of equipment; skill in the operation and minor repair of complex nuclear equipment; ability to understand and carry out complex oral and written directions; ability to direct and instruct others; ability to handle sick and injured patients properly; ability to read, write, speak, understand, and communicate in English sufficiently to perform the essential duties of the position; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; thoroughness; reliability; good judgment; physical condition commensurate with the demands of the position.

Minimum Acceptable Training and Experience:  

Possession of a valid license and current registration issued by the New York State Department of Health as a Nuclear Medicine Technologist. and certification and current registration with either the American Registry of Radiologic Technologists (ARRT) or the Nuclear Medicine Technology Certification Board (NMTCB) in Nuclear Medicine Technology or Computed Tomography.and two years experience in a hospital x-ray department or a private radiological laboratory where the primary function of the position was performing diagnostic work using radionuclides.


Note: Only experience gained after attaining certification and registration will be considered in evaluating experience.

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