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Westchester Medical Center
Westchester Medical Center

60 Westchester Medical Center Customer Service Jobs Hiring Near You

Westchester Medical Center

Medical Assistant

Suffern, NY

$18 - $23.25/hr

The Medical Assistants work under the direction of the physician and RN takes vital signs, assists ... Collects and provides receipts as required for pre-payment of services and prepares encounter.

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All JobsWestchester Medical Center Customer Service Jobs

Westchester Medical Center Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Westchester Medical Center?

Westchester Medical Center is a patient-centered organization that prioritizes teamwork, compassion, and innovation in its mission to provide high-quality healthcare services. The hospital's multidisciplinary teams collaborate to deliver care in a fast-paced, dynamic environment that emphasizes evidence-based practices and ongoing education. Working at Westchester Medical Center may appeal to healthcare professionals seeking a challenging and rewarding career in a leading academic medical center with opportunities for professional growth and development.
What are the most popular job types at Westchester Medical Center?
    What are the most popular jobs at Westchester Medical Center?
    What are the most popular categories at Westchester Medical Center?
    Infographic showing various Customer Service job openings at Westchester Medical Center in the United States as of May 2026, with employment types broken down into 2% As Needed, 93% Full Time, 3% Part Time, and 2% Temporary. Highlights an 98% Physical, and 2% Remote job distribution.
    MRI Technologist Supervisor

    MRI Technologist Supervisor

    Westchester Medical Center

    Valhalla, NY • On-site

    Full-time

    Posted 22 days ago

    Job description

     This position is with the Civil Service Union (CSEA) and is NYS Pension eligible. 

    Internal Posting Dates:

     Summary:

    The MRI Technologist Supervisor is responsible for assisting in the management of the day to day operations of the MRI Department at Westchester Medical Center. Responsibilities include supervising, training, and providing technical consultation to technologists involved in taking MRI images of various designated portions of the body prescribed by clinical providers, ensuring the safety and operation of equipment, and maintaining Radiology files following established protocols and procedures.

    Licenses/Certifications:
    Possession of a valid license and current registration, issued by the New York State Department of Health, as a Radiologic Technologist in the field of diagnostic radiography, and three years of experience in a hospital x-ray department or a private radiological service where the primary function of the position was performing diagnostic work using radiology equipment.

    Special Requirements:

    Must be certified and maintain current registration with the American Registry of Radiologic Technicians (ARRT) in the field of Magnetic Resonance Imaging.

    Apply