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60 Werfen Implementation Engineer Jobs Hiring Near You

Werfen

Manufacturing Engineering Technician

Bedford, MA

$30 - $37/hr

... Werfen - Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States Country United ... Review failure trends to identify and implement long term improvements for process. * Perform and ...

Werfen

Global Support Engineer, Reagents

Norcross, GA · On-site

Introduction Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona ... Supports Marketing, Sales, and R&D as part of the development and implementation of assay releases ...

Werfen

Manufacturing Engineering Technician

Bedford, MA · On-site

$30 - $37/hr

Introduction Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in ... Review failure trends to identify and implement long term improvements for process. * Perform and ...

Werfen

Manufacturing Engineering Technician

Bedford, MA

$30 - $37/hr

Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain ... Review failure trends to identify and implement long term improvements for process. * Perform and ...

Werfen

Principal Engineer

Bedford, MA

Job Information Number ICIMS-2026-10315 Job function R&D Job type Full-time Location Werfen ... Recommends and drives improvement initiatives and motivates others to implement. * May be assigned ...

Werfen

Staff Quality Engineering - AID

San Diego, CA

$76.40K - $98.70K/yr

As a Staff Quality Engineer within Werfen's Autoimmunity business, you will play a pivotal role in ... Partnering closely with R&D, Manufacturing, and crossfunctional leaders, you will help implement ...

Werfen

Staff Quality Engineering - AID

San Diego, CA

$76.40K - $98.70K/yr

As a Staff Quality Engineer within Werfen's Autoimmunity business, you will play a pivotal role in ... Partnering closely with R&D, Manufacturing, and crossfunctional leaders, you will help implement ...

Werfen

Senior Quality Engineer - Transfusion

Norcross, GA

$83.70K - $113.50K/yr

Job Information Number ICIMS-2026-10364 Job function QA&RA Job type Full-time Location Werfen ... to identify risks, implement risk control measures, and document a robust and living risk ...

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Werfen Jobs Information

What are the key skills and qualifications needed to thrive as an Implementation Engineer, and why are they important?

To thrive as an Implementation Engineer, you need a solid background in computer science or engineering, strong problem-solving abilities, and experience with software deployment and integration. Familiarity with technical tools such as configuration management systems, APIs, scripting languages, and knowledge of platforms like Salesforce or SAP is often required. Excellent communication, project management, and customer service skills help you effectively coordinate with clients and internal teams. These skills ensure smooth product rollouts, high customer satisfaction, and the successful adaptation of solutions to client environments.

What are some common challenges faced by Implementation Engineers when integrating new software solutions for clients?

Implementation Engineers often encounter challenges such as aligning client expectations with technical realities, managing multiple project timelines, and adapting to varied IT environments. They must ensure seamless integration with existing client systems while minimizing disruption to daily operations. Effective communication and proactive problem-solving are key, as the role frequently involves collaborating with both technical and non-technical stakeholders to address unforeseen issues and ensure successful deployment.

What does an Implementation Engineer do?

An Implementation Engineer is responsible for deploying, integrating, and configuring software or technology solutions for clients. They work closely with customers to understand their requirements, customize systems, perform installations, and provide technical support during the transition. Their role bridges the gap between the development team and the end-users to ensure smooth and successful adoption of new technologies. Implementation Engineers may also conduct training sessions, troubleshoot issues, and document processes to ensure ongoing client satisfaction.

What is the difference between Implementation Engineer vs Network Engineer?

AspectImplementation EngineerNetwork Engineer
Required CertificationsCCNA, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentDeploying and configuring systems, software, hardwareDesigning, maintaining, and troubleshooting networks
Industry UsageIT, telecommunications, software companiesIT, telecommunications, enterprise networks
Common Search/ComparisonImplementation Engineer vs Network Engineer

The Implementation Engineer and Network Engineer roles share certifications like CCNA and work in overlapping industries such as IT and telecommunications. However, Implementation Engineers focus on deploying and configuring systems and software, while Network Engineers specialize in designing and maintaining network infrastructure. Both roles are essential in ensuring seamless technology deployment and network performance, often working together in tech projects.

What is it like to work at Werfen?

Werfen is a global company that values innovation, collaboration, and customer-centricity, fostering a dynamic and supportive work environment.

The company's structure is characterized by a flat organizational hierarchy, allowing for open communication and cross-functional teamwork, while its mission-driven approach focuses on improving patient care through diagnostic solutions.

Werfen's commitment to innovation, employee development, and community involvement may appeal to candidates seeking a challenging and rewarding career in a rapidly evolving industry.

Do workers at Werfen get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Werfen pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and March 2026.

At Werfen, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Werfen affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Werfen?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at Werfen worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Werfen?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Werfen managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

Do workers at Werfen do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
69% of people report that they don’t do extra unpaid work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at Werfen?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Werfen feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Werfen get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Werfen?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Werfen enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Werfen recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Werfen?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Werfen?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Werfen’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how Werfen is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Implementation Engineer jobs?
What are the most popular jobs at Werfen?
What are the most popular categories at Werfen?
Infographic showing various Implementation Engineer job openings at Werfen in the United States as of May 2026, with employment types broken down into 2% Internship, 92% Full Time, and 6% Temporary. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.
Field Service Engineer II: Chicago, IL

Field Service Engineer II: Chicago, IL

Werfen

Bedford, MA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Werfen rating

8.7

Company rating: 8.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Job Information
Number
ICIMS-2026-10297
Job function
Field Service
Job type
Full-time
Location
Werfen - Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States
Country
United States
Shift
1st
About the Position
Introduction

Werfen

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Overview

Amazing Total Rewards for our Field Service Team!

  • Generous Base Salary + Incentive Compensation
  • Company Vehicle with Personal Use Allowance
  • Phone & Internet Reimbursement
  • 8% 401k Match (dollar for dollar!)
  • Comprehensive Health Care Benefits
  • Company paid Life Insurance
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Talk to your recruiter for full offerings!

Position Summary:

Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex Werfen instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets.

Responsibilities

Key Accountabilities

Essential Functions:

  • Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities on Werfen instruments and systems.
  • Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action.
  • Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention.Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up.
  • Escalates and communicates unresolved technical issues.
  • Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems.
  • Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations.
  • Promotes service contracts and follows-up on service contract renewal through customer relationships.
  • Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records, ensuring all records are compliant, complete and accurate.
  • Responsible for accurately documenting service activities performed in a customer service report in a timely manner.
  • Responsible for the oversight and accuracy of assigned Service Inventory.

Secondary Functions:

  • Follows company travel/expenditure and time reporting guidelines; timely submission of expense and time reporting.
  • Performs other duties and responsibilities as assigned by the Area Service Manager.

Budget managed (if applicable)

  • N/A

Internal Networking/Key RelationshipsTo be determined based on department needs, to include interactions such as:

  • North America Commercial Operations
  • Client Services
  • World Wide Service

Skills & Capabilities:

  • The ideal candidate for this position will exhibit the following skills and capabilities:
    • Strong Organizational and Time Management Skills | Ability to Triage & Prioritize | Work Under Pressure | Exercise Good Judgement.
    • Ability to communicate effectively to/with a variety of audiences: customers, peers, management.
    • Technically and process oriented.
    • Ability to work independently, managing assigned territory with minimal direction to achieve daily goals.
    • Ability to lift up to 50 lbs.
    • Ability to work in a team environment, collaborate with colleagues to achieve Area(s) and National goals.
Qualifications

Minimum Knowledge & Experience required for the position:

  • Education:
    • Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required. Equivalent experience in lieu of a degree will be considered.
  • Experience:
    • Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing).
  • Additional Skills/Knowledge:
    • Working knowledge of personal computers and Windows Operating systems; legacy up to current version preferred.
    • Working knowledge of Lab Information Systems and computer network connectivity a plus.
    • Working knowledge of Microsoft Office 365 preferred.
    • Ability to participate in rotational on-call coverage to provide support as required.
    • Ability to work extended and flexible workdays to ensure customer interactions are resolved.

International Mobility:

  • Required: No

Travel Requirements:

  • Up to 90% travel to cover assigned territory
  • Up to 30% of overnight travel.
  • Valid driver's license required.

The hourly range for this role is currently $40/hr to $48/hr. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.

This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.

www.werfen.com

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Hours and flexibility

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About Werfen

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

L'Hospitalet de Llobregat, Barcelona, ES

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