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Wellpath

21 Wellpath Customer Service Jobs Hiring Near You

Wellpath

Phlebotomist - PRN

Collegeville, PA · On-site

$23.18/hr

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and ... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide ...

Wellpath

Phlebotomist - PRN

PA

$22.80/hr

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and ... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide ...

Wellpath

Payroll Clerk

Franklin, TN · On-site

$19 - $24.75/hr

Provide customer service for payroll-related inquiries via phone or ServiceNow, and assist in managing ServiceNow tickets. * Process data requests from HR, Legal, and Accounting, and collaborate with ...

Wellpath

Phlebotomist (Hourly)

Collegeville, PA · On-site

$16.75 - $21/hr

... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as ...

Wellpath

Phlebotomist (Hourly)

PA

$15.50 - $19.50/hr

... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as ...

Wellpath

Payroll Clerk

Franklin, TN · On-site

$19 - $24.75/hr

Provide customer service for payroll-related inquiries via phone or ServiceNow, and assist in managing ServiceNow tickets. * Process data requests from HR, Legal, and Accounting, and collaborate with ...

Wellpath

Payroll Clerk

Franklin, TN · On-site

$19 - $24.75/hr

Provide customer service for payroll-related inquiries via phone or ServiceNow, and assist in managing ServiceNow tickets. * Process data requests from HR, Legal, and Accounting, and collaborate with ...

Wellpath

Payroll Clerk

Franklin, TN · On-site

$19 - $24.75/hr

Provide customer service for payroll-related inquiries via phone or ServiceNow, and assist in managing ServiceNow tickets. * Process data requests from HR, Legal, and Accounting, and collaborate with ...

Wellpath

Payroll Clerk

Franklin, TN · On-site

$19 - $24.75/hr

Provide customer service for payroll-related inquiries via phone or ServiceNow, and assist in managing ServiceNow tickets. * Process data requests from HR, Legal, and Accounting, and collaborate with ...

Wellpath

Phlebotomist - PRN

Collegeville, PA · On-site

$16.75 - $21/hr

They comply with all standard safety policies and procedures and maintain confidentiality of patient information while exhibiting excellent customer service and attention to detail. The Phlebotomist ...

Wellpath

Phlebotomist - PRN

Collegeville, PA · On-site

$16.75 - $21/hr

... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as ...

Wellpath

Payroll Clerk

Franklin, TN · On-site

$19 - $24.75/hr

Provide customer service for payroll-related inquiries via phone or ServiceNow, and assist in managing ServiceNow tickets. * Process data requests from HR, Legal, and Accounting, and collaborate with ...

Wellpath

Phlebotomist - PRN

Coal Township, PA · On-site

$15.50 - $19.50/hr

... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as ...

Wellpath

Phlebotomist - PRN

Coal Township, PA · On-site

$15.50 - $19.50/hr

They comply with all standard safety policies and procedures and maintain confidentiality of patient information while exhibiting excellent customer service and attention to detail. The Phlebotomist ...

Wellpath

Phlebotomist (Hourly)

Collegeville, PA · On-site

$23.18/hr

... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as ...

Wellpath

Payroll Director - UKG

Franklin, TN · On-site

You'll champion exemplary customer service, establish SOPs, and devise budgets in line with the company's financial targets, driving the payroll function towards excellence and adaptability.

Wellpath

Phlebotomist (Hourly)

Coal Township, PA · On-site

$22.80/hr

... customer service and attention to detail. • The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as ...

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All JobsWellpath Customer Service Jobs

Wellpath Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Wellpath?

Wellpath is a healthcare company that prioritizes patient-centered care and community involvement, fostering a culture of compassion and dedication to improving public health.

As a healthcare provider, Wellpath offers a variety of roles in correctional facilities, community health centers, and other settings, allowing employees to work in diverse environments and collaborate with multidisciplinary teams to deliver high-quality care.

Working at Wellpath may appeal to candidates who are passionate about making a positive impact in underserved communities and are seeking a career in healthcare that offers opportunities for professional growth and development in a dynamic and supportive work environment.

Do workers at Wellpath get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Wellpath pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

At Wellpath, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Wellpath affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Wellpath?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 25% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Wellpath worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Wellpath workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Wellpath workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Wellpath?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Wellpath managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Wellpath do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
87% of people report that they don’t do extra unpaid work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Wellpath?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Wellpath good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
49% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Wellpath feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Wellpath get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Wellpath?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Wellpath enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Wellpath recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Wellpath?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Wellpath?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Wellpath’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Wellpath is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular jobs at Wellpath?
What are the most popular categories at Wellpath?
Infographic showing various Customer Service job openings at Wellpath in the United States as of May 2026, with employment types broken down into 7% As Needed, 73% Full Time, and 20% Part Time. Highlights an 100% Physical job distribution.
Phlebotomist - PRN

Phlebotomist - PRN

Wellpath

Collegeville, PA • On-site

$23.18/hr

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Wellpath rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

290th of 864 rated healthcare providers

Job description

You Matter

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities


Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service. 

Why Us

Now is your moment to make a difference in the lives of the underserved.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. 

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

The Phlebotomist performs venipuncture and capillary puncture for blood specimen collection on all facility patients with accuracy and skill, as directed by their supervisor and in accordance with industry standards. Additionally, they conduct bedside test analysis and collect non-blood specimens as instructed to assist in patient diagnosis and treatment. Overall, the Phlebotomist plays a crucial role in the healthcare system by ensuring proper blood and specimen collection for analysis and diagnosis.

Key Responsibilities

• The Phlebotomist performs venipuncture and capillary puncture for blood specimen collection and conducts waived/moderate complexity testing while maintaining instrument QC and preventative maintenance.
• They remain up-to-date on policy and procedural changes, attend continuing education programs, distribute specimen collection supplies, and communicate patient concerns to supervisors.
• The Phlebotomist ensures timely completion of labs, maintains lab records and documents all invasive procedures and patient refusals in patients' medical records.
• They comply with all standard safety policies and procedures and maintain confidentiality of patient information while exhibiting excellent customer service and attention to detail.
• The Phlebotomist demonstrates competence to provide developmentally appropriate care and treatment for the current patient population, and works as scheduled, including holidays as required.

Qualifications & Requirements

Education

  • High school diploma or equivalent required.  Requires documented successful completion of a Phlebotomy course.

Experience

  • Prior experience in a correctional setting preferred.

Licenses/Certifications

  • Requires unrestricted current certification or registration in state of practice where such is required.
We are an Equal Employment Opportunity/Affirmative Action EmployerWe celebrate diversity and are committed to creating an inclusive environment for all employees.

What Wellpath employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom