Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
62 Wawa Service Associate Jobs Hiring Near You
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
Huber Heights, OH · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...
Customer Service Associate
Huber Heights, OH · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
Milford, DE · On-site
$15.50 - $19.25/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
Milford, DE · On-site
$15.50 - $19.25/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
$15.50 - $19.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15.50 - $19.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$17.25 - $21.25/hr
Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...
Customer Service Associate
$17.25 - $21.25/hr
Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...
Customer Service Associate
$15.50 - $19.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$15.50 - $19.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...
Customer Service Associate
$15.50 - $19.25/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
$15.50 - $19.25/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$16.50 - $20.25/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Customer Service Associate
$15 - $18.75/hr
Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...
Wawa Jobs Information
What is the difference between Service Associate vs Customer Service Representative?
| Aspect | Service Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Retail, healthcare, banking, hospitality settings | Call centers, retail, banking, service desks |
| Employer & Industry Usage | Common in retail, healthcare, banking sectors | Widespread across customer-facing industries |
| Comparison Focus | Hands-on, in-person service roles | Phone or online customer support |
Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.
What is it like to work at Wawa?
Wawa is a company that values customer satisfaction and employee well-being, fostering a culture of teamwork and community involvement. As a convenience store and gas station chain, Wawa offers a dynamic work environment with a variety of roles, from retail and food service to management and corporate positions, allowing employees to grow and develop their skills. Working at Wawa may appeal to individuals who value a fast-paced, customer-focused work environment and opportunities for advancement within a large and growing organization.
Do workers at Wawa get paid breaks?
Yes. Most people get paid breaks.
94% of people say they get paid breaks.
Based on data from 200 people who took the Breakroom Quiz between November 2025 and May 2026.
94% of people say they get paid breaks.
Based on data from 200 people who took the Breakroom Quiz between November 2025 and May 2026.
Does Wawa pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 221 people who took the Breakroom Quiz between November 2025 and May 2026.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 221 people who took the Breakroom Quiz between November 2025 and May 2026.
At Wawa, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 185 people who took the Breakroom Quiz between November 2025 and May 2026.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 185 people who took the Breakroom Quiz between November 2025 and May 2026.
Are part-time workers able to get health insurance from Wawa?
Only some people who work part-time can get health insurance.
39% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 74 people who took the Breakroom Quiz between November 2024 and March 2025.
39% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 74 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Wawa?
Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.
89% of people who work part-time say they get paid time off
Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Wawa affordable enough for their workers?
Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 137 people who took the Breakroom Quiz between November 2025 and May 2026.
85% of people say the health insurance costs are okay
Based on data from 137 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people get paid time off at Wawa?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and May 2026.
96% of people say they get paid time off.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 169 people who took the Breakroom Quiz between November 2025 and May 2026.
- 9% of people with changing schedules find out their shifts one week or less ahead of time.
- 22% of people with changing schedules find out their shifts two weeks ahead of time.
- 63% of people with changing schedules find out their shifts three weeks ahead of time.
- 5% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 169 people who took the Breakroom Quiz between November 2025 and May 2026.
Do workers at Wawa worry about hours?
Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 173 people who took the Breakroom Quiz between November 2025 and May 2026.
47% of people report they worry about getting enough hours.
Based on data from 173 people who took the Breakroom Quiz between November 2025 and May 2026.
Do Wawa workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 163 people who took the Breakroom Quiz between November 2025 and May 2026.
47% report that they don’t have enough control over which shifts they work.
Based on data from 163 people who took the Breakroom Quiz between November 2025 and May 2026.
How easy is it for Wawa workers to change shifts?
Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 118 people who took the Breakroom Quiz between November 2025 and May 2026.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 118 people who took the Breakroom Quiz between November 2025 and May 2026.
How easy is it to get time off at Wawa?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 178 people who took the Breakroom Quiz between November 2025 and May 2026.
75% of people report it’s easy to get time off.
Based on data from 178 people who took the Breakroom Quiz between November 2025 and May 2026.
Do Wawa managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 159 people who took the Breakroom Quiz between November 2025 and May 2026.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 159 people who took the Breakroom Quiz between November 2025 and May 2026.
Do workers at Wawa do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
83% of people report that they don’t do extra unpaid work.
Based on data from 160 people who took the Breakroom Quiz between November 2025 and May 2026.
83% of people report that they don’t do extra unpaid work.
Based on data from 160 people who took the Breakroom Quiz between November 2025 and May 2026.
How easy is it to take sick days at Wawa?
Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 199 people who took the Breakroom Quiz between November 2025 and May 2026.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 199 people who took the Breakroom Quiz between November 2025 and May 2026.
Is a Wawa job good for students?
Most students say this is a good place to work if you’re studying.
87% of students report this is a good place to work if you’re studying.
Based on data from 148 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of students report this is a good place to work if you’re studying.
Based on data from 148 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at Wawa good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 61 people who took the Breakroom Quiz between November 2025 and May 2026.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 61 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at Wawa feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 216 people who took the Breakroom Quiz between November 2025 and May 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 216 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at Wawa get to take their breaks without interruption?
Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 197 people who took the Breakroom Quiz between November 2025 and May 2026.
39% of people report that their breaks get interrupted.
Based on data from 197 people who took the Breakroom Quiz between November 2025 and May 2026.
Is it stressful to work at Wawa?
Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 224 people who took the Breakroom Quiz between November 2025 and May 2026.
71% of people say they often feel stressed out at work.
Based on data from 224 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at Wawa enjoy their jobs?
Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 199 people who took the Breakroom Quiz between November 2025 and May 2026.
70% of people report they enjoy their job.
Based on data from 199 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at Wawa recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 122 people who took the Breakroom Quiz between February 2026 and May 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 122 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get enough training when they start at Wawa?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 225 people who took the Breakroom Quiz between November 2025 and May 2026.
67% of people report they got enough training when they started working here.
Based on data from 225 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people get support to advance at Wawa?
Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 210 people who took the Breakroom Quiz between November 2025 and May 2026.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 210 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people think Wawa’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 206 people who took the Breakroom Quiz between November 2025 and May 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 206 people who took the Breakroom Quiz between November 2025 and May 2026.
Do workers feel well informed about how Wawa is doing?
Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 214 people who took the Breakroom Quiz between November 2025 and May 2026.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 214 people who took the Breakroom Quiz between November 2025 and May 2026.
What other companies are hiring for Service Associate jobs?
What are the most popular jobs at Wawa?
What are the most popular categories at Wawa?
$15 - $18.75/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
Wawa rating
6.5
Based on 1,101 frontline employees who took The Breakroom Quiz
8th of 47 rated convenience stores
Job description
Customer Service Associate
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoys working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
About Wawa
Sourced by ZipRecruiter
Industry
Food and beverage stores
Company size
10,000+ Employees
Headquarters location
Media, PA, US
Year founded
1964