Customer Service Supervisor
$21.25 - $28.70/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
60 Wawa Retail Store Jobs Hiring Near You
Customer Service Supervisor
$21.25 - $28.70/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21.25 - $28.70/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21.25 - $28.70/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21 - $28.30/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21 - $28.30/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21 - $28.30/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21 - $28.30/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21.25 - $28.70/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Customer Service Supervisor
$21.25 - $28.70/hr
You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
Perkasie, PA · On-site
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
Perkasie, PA · On-site
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
Pottstown, PA · On-site
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
Pottstown, PA · On-site
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
$19.25 - $26/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
$19.25 - $26/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Evenings & Overnights)
Mount Ephraim, NJ · On-site
$20 - $27/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Evenings & Overnights)
Mount Ephraim, NJ · On-site
$20 - $27/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Assistant General Manager
White Haven, PA · On-site
$24.50 - $33/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Assistant General Manager
White Haven, PA · On-site
$24.50 - $33/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Assistant General Manager
Old Bridge, NJ · On-site
$25.80 - $35/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Assistant General Manager
Old Bridge, NJ · On-site
$25.80 - $35/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Team Supervisor (Overnights)
$19.25 - $26/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
$19.25 - $26/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
Rantoul, IL · On-site
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Overnights)
Rantoul, IL · On-site
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Assistant General Manager
Coal Township, PA · On-site
$24.50 - $33/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Assistant General Manager
Coal Township, PA · On-site
$24.50 - $33/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Assistant General Manager
Sebring, FL · On-site
$25.30 - $34.10/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Assistant General Manager
Sebring, FL · On-site
$25.30 - $34.10/hr
... or retail environments is a plus * Strong background in store operations, including staffing ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...
Team Supervisor (Evenings & Overnights)
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Team Supervisor (Evenings & Overnights)
$19 - $25.65/hr
Enforce safety, security, and store policies, including crisis management protocols. * Manage ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
General Manager
$75K - $90K/yr
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining ... At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision ...
Wawa Jobs Information
What is it like to work at Wawa?
Wawa is a company that values customer satisfaction and employee well-being, fostering a culture of teamwork and community involvement. As a convenience store and gas station chain, Wawa offers a dynamic work environment with a variety of roles, from retail and food service to management and corporate positions, allowing employees to grow and develop their skills. Working at Wawa may appeal to individuals who value a fast-paced, customer-focused work environment and opportunities for advancement within a large and growing organization.
What makes Wawa an attractive place to work?
Wawa is a well-established convenience store chain with a strong presence in the Mid-Atlantic region, known for its commitment to customer satisfaction and community involvement. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through various training programs and career paths. By joining Wawa, individuals can contribute to the company's mission of providing high-quality products and services while enjoying a stable and supportive work environment that fosters personal and professional growth.
Do workers at Wawa get paid breaks?
Yes. Most people get paid breaks.
93% of people say they get paid breaks.
Based on data from 133 people who took the Breakroom Quiz between January 2026 and July 2026.
93% of people say they get paid breaks.
Based on data from 133 people who took the Breakroom Quiz between January 2026 and July 2026.
Does Wawa pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 150 people who took the Breakroom Quiz between January 2026 and July 2026.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 150 people who took the Breakroom Quiz between January 2026 and July 2026.
At Wawa, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 123 people who took the Breakroom Quiz between January 2026 and July 2026.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 123 people who took the Breakroom Quiz between January 2026 and July 2026.
Are part-time workers able to get health insurance from Wawa?
Only some people who work part-time can get health insurance.
39% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 74 people who took the Breakroom Quiz between November 2024 and March 2025.
39% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 74 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Wawa?
Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.
91% of people who work part-time say they get paid time off
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from Wawa affordable enough for their workers?
Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 94 people who took the Breakroom Quiz between January 2026 and July 2026.
81% of people say the health insurance costs are okay
Based on data from 94 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get paid time off at Wawa?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 157 people who took the Breakroom Quiz between January 2026 and July 2026.
95% of people say they get paid time off.
Based on data from 157 people who took the Breakroom Quiz between January 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 116 people who took the Breakroom Quiz between January 2026 and July 2026.
- 7% of people with changing schedules find out their shifts one week or less ahead of time.
- 27% of people with changing schedules find out their shifts two weeks ahead of time.
- 60% of people with changing schedules find out their shifts three weeks ahead of time.
- 6% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 116 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers at Wawa worry about hours?
Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 120 people who took the Breakroom Quiz between January 2026 and July 2026.
46% of people report they worry about getting enough hours.
Based on data from 120 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Wawa workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 113 people who took the Breakroom Quiz between January 2026 and July 2026.
49% report that they don’t have enough control over which shifts they work.
Based on data from 113 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it for Wawa workers to change shifts?
Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 83 people who took the Breakroom Quiz between January 2026 and July 2026.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 83 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to get time off at Wawa?
Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 116 people who took the Breakroom Quiz between January 2026 and July 2026.
76% of people report it’s easy to get time off.
Based on data from 116 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Wawa managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 110 people who took the Breakroom Quiz between January 2026 and July 2026.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 110 people who took the Breakroom Quiz between January 2026 and July 2026.
Do jobs at Wawa spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 112 people who took the Breakroom Quiz between January 2026 and July 2026.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 112 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to take sick days at Wawa?
Some people find it hard to take sick days.
51% of people report that it’s hard to take time off if they are sick.
Based on data from 130 people who took the Breakroom Quiz between January 2026 and July 2026.
51% of people report that it’s hard to take time off if they are sick.
Based on data from 130 people who took the Breakroom Quiz between January 2026 and July 2026.
Is a Wawa job good for students?
Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.
92% of students report this is a good place to work if you’re studying.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.
Is working at Wawa good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 120 people who took the Breakroom Quiz between June 2025 and June 2026.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 120 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Wawa feel treated with respect by their managers?
Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 142 people who took the Breakroom Quiz between January 2026 and July 2026.
75% of people say they’re treated with respect by their managers.
Based on data from 142 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Wawa get to take their breaks without interruption?
Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 130 people who took the Breakroom Quiz between January 2026 and July 2026.
42% of people report that their breaks get interrupted.
Based on data from 130 people who took the Breakroom Quiz between January 2026 and July 2026.
Is it stressful to work at Wawa?
Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 150 people who took the Breakroom Quiz between January 2026 and July 2026.
73% of people say they often feel stressed out at work.
Based on data from 150 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Wawa enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 127 people who took the Breakroom Quiz between January 2026 and July 2026.
71% of people report they enjoy their job.
Based on data from 127 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Wawa recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 159 people who took the Breakroom Quiz between January 2026 and July 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 159 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get enough training when they start at Wawa?
Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 151 people who took the Breakroom Quiz between January 2026 and July 2026.
34% of people report they didn’t get enough training when they started working here.
Based on data from 151 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get support to advance at Wawa?
Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 137 people who took the Breakroom Quiz between January 2026 and July 2026.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 137 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people think Wawa’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 135 people who took the Breakroom Quiz between January 2026 and July 2026.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 135 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers feel well informed about how Wawa is doing?
Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 142 people who took the Breakroom Quiz between January 2026 and July 2026.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 142 people who took the Breakroom Quiz between January 2026 and July 2026.
What are the most popular jobs at Wawa?
What are the most popular categories at Wawa?
$21.25 - $28.70/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Wawa rating
6.5
Based on 1,114 frontline employees who took The Breakroom Quiz
8th of 48 rated convenience stores
Job description
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You'll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.25 - $28.70 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
About Wawa
Sourced by ZipRecruiter
Industry
Food and beverage stores
Company size
10,000+ Employees
Headquarters location
Media, PA, US
Year founded
1964