Walmart
Walmart

120 Walmart Customer Service Jobs Hiring Near You

CA$18.75/hr

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

PR - Customer Service

Macclenny, FL · On-site

$21.40 - $24.90/hr

... roles include Service Shop and Maintenance Clerk, Quality Assurance, System Operator ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

New

This position will initially support our Walmart account; however, responsibilities may evolve as the business grows. You will report directly to the Customer Service Manager. What We Offer * Monday ...

Design and implement QA test automations for Walmart Customer Services applications. * Working with OneOps, Devtools and developers to streamline the release process * Author test plans and manage ...

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Walmart Jobs Information

What is it like to work at Walmart?

Walmart operates under a culture that emphasizes teamwork, diversity, and community involvement, with a focus on providing excellent customer service and supporting local economies. The company's store-based structure allows employees to work closely with colleagues in various roles, from sales and customer service to logistics and management, in a fast-paced retail environment that requires adaptability and problem-solving skills. For those interested in a career with opportunities for advancement and professional growth, Walmart offers training programs, competitive pay, and benefits, making it an attractive option for individuals seeking a stable and dynamic work environment.

What makes Walmart an attractive place to work?

Walmart is one of the world's largest retailers, with a long history of providing affordable products and services to customers. The company offers a dynamic work environment with opportunities for innovation, collaboration, and professional growth, including training programs and career advancement opportunities. By joining Walmart, individuals can contribute to the company's mission of saving people money and helping them live better – and develop their skills in a global retail leader.

Do workers at Walmart get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 789 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Walmart pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 741 people who took the Breakroom Quiz between May 2026 and August 2026.

At Walmart, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 699 people who took the Breakroom Quiz between May 2026 and August 2026.

Are part-time workers able to get health insurance from Walmart?

Only some people who work part-time can get health insurance.
47% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 800 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Walmart?

Only some people who work part-time get paid time off.
37% of people who work part-time say they don’t get paid time off
Based on data from 393 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Walmart affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 503 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get paid time off at Walmart?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 844 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 47% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 307 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers at Walmart worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 314 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Walmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 298 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it for Walmart workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 227 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to get time off at Walmart?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 666 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Walmart managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 290 people who took the Breakroom Quiz between May 2026 and August 2026.

Do jobs at Walmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 301 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to take sick days at Walmart?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 750 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Walmart job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 400 people who took the Breakroom Quiz between February 2026 and August 2026.

Is working at Walmart good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 221 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 728 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 798 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Walmart?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 804 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 655 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 858 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Walmart?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 808 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Walmart?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 759 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Walmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 756 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Walmart is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 763 people who took the Breakroom Quiz between May 2026 and August 2026.

What are the most popular job types at Walmart?

    Infographic showing various Customer Service job openings at Walmart in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

    (CAN) Customer Service Desk Associate

    Walmart

    Thunder Bay, ON • On-site

    CA$17.75/hr

    Part-time

    Re-posted 6 days ago


    Walmart rating

    6.0

    Company rating: 6.0 out of 10

    Based on 22,443 frontline employees who took The Breakroom Quiz

    25th of 39 rated national retailers


    Job description

    Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart's values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...

    WHAT YOU'LL DO
    Refunds and Returns

    Follows Company procedures when processing refunds and returns and completes all required forms accurately.
    Customer Service Desk Support
    Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
    Sales Tax and Records
    Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
    Claims and Merchandise Handling
    Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
    Scanning and Accuracy
    Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
    Flexibility (Availability/Work Schedule)
    Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
    POTENTIAL CHALLENGES IN THIS ROLE
    High Task Volume in a Fast-Paced Environment
    Manages overnight hours effectively and planning accordingly to stay energized and focused.
    Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
    Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
    Physical Demands
    Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
    Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
    WHY YOU'LL ENJOY WORKING HERE
    Energetic, Fast-Paced Environment
    Thrive in a dynamic setting where every day brings something new.
    Appreciation for Your Efforts
    Your contributions are recognized and valued.
    Career Growth Opportunities
    Build your skills and advance your career with us.
    Meaningful Impact
    Take pride in helping customers save money and live better.

    The minimum rate of pay for this position starts from $17.75.

    Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

    Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

    Age - 16 or olderPreferred Qualifications...

    Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

    Walmart will accommodate the disability-related needs of applicants and associates as required by law.

    Primary Location...

    1101 Arthur St W, Thunder Bay, ON P7E 5S2, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
    • Find Jobs

    Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


    What Walmart employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Walmart logo

    About Walmart

    Sourced by ZipRecruiter

    From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

    Industry

    Retail and transportation and warehousing

    Company size

    10,000+ Employees

    Headquarters location

    Bentonville, AR, US

    Social media