Viking Group
Viking Group

64 Viking Group Branch Operations Manager Jobs Hiring Near You

We operate throughout the southeast region of the United States, and are part of the Sonepar group ... Branch Operations Manager Location: RDC/Branch About Crawford: If you are looking for a company who ...

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Operational Management : Overseeing daily branch execution and operations, ensuring timely and quality service delivery.Ensures that a safe workplace is provided for all associates by ongoing ...

Operational Management : Overseeing daily branch execution and operations, ensuring timely and quality service delivery.Ensures that a safe workplace is provided for all associates by ongoing ...

Summary Under branch manager direction manage the overall operational efficiency of the branch office. Directs day to day operational functions, ensuring compliance with firm and regulatory policies ...

Large Market Branch Manager

Euless, TX · On-site

$105K - $120K/yr

Description Viking Fence is a leading provider of construction rental solutions, dedicated to ... As the Branch Manager, you will be responsible for overseeing all aspects of branch operations ...

Large Market Branch Manager

Austin, TX · On-site

$105K - $120K/yr

Description Viking Fence is a leading provider of construction rental solutions, dedicated to ... As the Branch Manager, you will be responsible for overseeing all aspects of branch operations ...

Overview Fox Pest Control has an urgent need for a full-time Branch Operations Manager . We are seeking responsible customer service " ALL-STARS " who want to lead & train others as well as have an ...

Branch Operations Manager

Logan, UT · On-site

$50K - $55K/yr

Overview Fox Pest Control has an urgent need for a full-time Branch Operations Manager . We are seeking responsible customer service " ALL-STARS " who want to lead & train others as well as have an ...

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Viking Group Jobs Information

What is it like to work at Viking Group?

Viking Group is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is organized around product lines, allowing employees to specialize in specific areas and work closely with cross-functional teams to develop and implement solutions. Viking Group's headquarters is located in a modern facility with state-of-the-art equipment and amenities, promoting a comfortable and productive work experience.

Working at Viking Group may appeal to candidates who are passionate about the water and wastewater industry, as the company offers opportunities to contribute to the development of innovative solutions that improve public health and safety, and provides a comprehensive benefits package and professional development opportunities.

What makes Viking Group an attractive place to work?

Viking Group is a leading manufacturer of commercial and residential water heaters, boilers, and water treatment systems, with a strong reputation for quality and reliability in the industry. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. Joining Viking Group can provide individuals with a chance to contribute to the company's mission of delivering safe and efficient water solutions, while also advancing their careers in a stable and supportive work environment.

What are the most popular categories at Viking Group?

Infographic showing various Branch Operations Manager job openings at Viking Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Branch Operations Manager

Employee Timesheet Entry Portal

Abbotsford, BC • On-site

Full-time

Re-posted 27 days ago


Job description

ABOUT THE JOB:
  • The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory.
  • Success will be accomplished through value driven execution that fully complies with our policies and all relevant laws and regulations.
  • The Branch Operations Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.
WHAT YOU'LL BE DOING:
Operations:
  • Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/Yard Labor, Field Service, Dispatchers/Transportation Coordinators, Drivers, Branch Coordinator.
  • This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
  • Employs timely and clear communication to all branch employees
  • Utilize all internal systems to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
  • Cost management through the oversight of ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources (time, people, money, etc.)
  • Utilize forward looking planning tools and budgets; actively manages costs. This includes all activities necessary to manage/operate a branch.
  • Ensures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.
  • Ensures accurate and readily available parts, VAPS and other resources necessary to conduct efficient operations.
  • Collaborates with HR and leadership to effectively manage & develop the branch workforce, ensuring the right recruiting and workforce training strategies are in place to advance company goals. Assesses talent, implements employee development plans and creates and maintains a learning environment.
  • Proactively seeks out top talent externally to maintain a robust pool of qualified talent.
  • Efficiently manages and utilizes all aspects of logistics including safety, resources, DOT, route efficiency.
Production:
  • Ensures all off-rents are conducted within the determined timeline; units returned are thoroughly inspected for work order accuracy and capture any damage billing where appropriate.
  • Relocates idle fleet and conduct work order assessment as required.
  • Conducts fleet physical inventory counts at established frequencies.
  • Demonstrates an understanding of the Work Order system and the drivers that impact inaccuracies, develops a strategy to ensure variances are minimal by ensuring work orders for idle fleet are accurate.
  • Issue and track vendor purchase orders
  • Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis to support unit completion requirements.
  • Conducts parts and VAPS inventory counts.
  • Focuses on driving first-time quality and reducing service calls, communicates with shop personnel to conduct root cause analysis and creates permanent corrective actions.
  • Other duties as assigned.
Customer Service:
  • Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities.
  • Ensure On Time Deliveries, Returns, Relocations and Service
  • Drives high levels of product quality (First Time Quality)
  • Commercial readiness through operations excellence.
EDUCATION AND QUALIFICATIONS:
  • High school diploma, GED, or 3 years of applicable experience
  • 5 years' experience managing one or more direct reports in a service shop/manufacturing/building construction environment.
  • Experience managing a unit or departmental budget.
  • MS Office/Excel/Word/Outlook experience
  • Ability follow direction and meet deadlines in a fast-paced environment
  • Experience applying creativity to problem-solving
  • Build sustainable relationships and trust with vendors through open, proactive communication
  • Ability to effectively manage multiple, changing priorities in a fast-paced environment.
Preferred:
  • Bachelor's degree.
  • Experience working with customers.
  • Experience with Salesforce.com, SAP, Tableau, Hyperion, Teams/Zoom or SmartSheet.
  • Experience in areas including fleet management, logistics, inventory, dispatching building codes/permitting.
Personal Characteristics:
  • Lead by example through living our values:
  • Dedicated to Health & Safety
  • Committed to Inclusion & Diversity
  • Driven to Excellence
  • Trustworthy & Reliable
  • Devoted to Our Customers
  • Community Focused
Required Skills and Certifications:
  • SAP Experience.
  • Equipment Rental Industry Experience.
  • Construction Project Management Experience.