East Lansing, MI · Hybrid
$17.50/hr
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core ... spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and ...
Quick apply
East Lansing, MI · Hybrid
$17.50/hr
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core ... spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and ...
$135K - $165K/yr
... and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. We're looking for a seasoned Java ...
$135K - $165K/yr
... and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. We're looking for a seasoned Java ...
Pulaski, TN · On-site
$132K - $178K/yr
... service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. Core Requirements and Responsibilities:
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Pulaski, TN · On-site
$132K - $178K/yr
... service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. Core Requirements and Responsibilities:
Pulaski, TN · On-site
$132K - $178K/yr
... service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. Core Requirements and Responsibilities:
Pulaski, TN · On-site
$132K - $178K/yr
... service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. Core Requirements and Responsibilities:
Denver, CO · On-site
$135K - $165K/yr
... and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. We're looking for a seasoned Java ...
Denver, CO · On-site
$135K - $165K/yr
... and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. We're looking for a seasoned Java ...
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
... on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI ... Ability to provide excellent and timely customer service Qualifications: * Minimum of 3 years ...
Quick apply
... on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI ... Ability to provide excellent and timely customer service Qualifications: * Minimum of 3 years ...
Expand Vertafore footprint by selling Vertafore products and services into Vertafore's largest, net new Strategic customers * Retain existing revenue through building and maintaining a high level of ...
Expand Vertafore footprint by selling Vertafore products and services into Vertafore's largest, net new Strategic customers * Retain existing revenue through building and maintaining a high level of ...
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
Denver, CO · On-site
$20/hr
... spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and ... customers. The Vertafore Way Insurance is about relationships, and technology should make those ...
Quick apply
Denver, CO · On-site
$20/hr
... spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and ... customers. The Vertafore Way Insurance is about relationships, and technology should make those ...
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
Denver, CO · Remote
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
Quick apply
Denver, CO · Remote
The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field ...
Denver, CO · On-site
The Sr. Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore ...
Denver, CO · On-site
The Sr. Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore ...
Denver, CO · On-site
... customer's business? Vertafore is seeking a Consultant for our Professional Services organization to consult and implement Vertafore's product Surefyre. This includes project planning, detailed ...
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Denver, CO · On-site
... customer's business? Vertafore is seeking a Consultant for our Professional Services organization to consult and implement Vertafore's product Surefyre. This includes project planning, detailed ...
Denver, CO · On-site
$58.75 - $78/hr
... customer SLAs. • Team Leadership o Manage a group of Managers and Engineers, mentor teams on ... services, healthcare, or regulated industries. THE VERTAFORE STORY Over the past 50 years ...
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Denver, CO · On-site
$58.75 - $78/hr
... customer SLAs. • Team Leadership o Manage a group of Managers and Engineers, mentor teams on ... services, healthcare, or regulated industries. THE VERTAFORE STORY Over the past 50 years ...
Denver, CO · On-site
Ability to provide excellent and timely customer service Skills & Requirements Qualifications ... THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance ...
Denver, CO · On-site
Ability to provide excellent and timely customer service Skills & Requirements Qualifications ... THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance ...
Expand Vertafore footprint by selling Vertafore products and services into Vertafore's largest, net new Strategic customers * Retain existing revenue through building and maintaining a high level of ...
Expand Vertafore footprint by selling Vertafore products and services into Vertafore's largest, net new Strategic customers * Retain existing revenue through building and maintaining a high level of ...
Engage with internal teams to suggest solutions and innovative ideas to better serve the customer * Expand Vertafore footprint by selling Vertafore products and services into existing accounts
Engage with internal teams to suggest solutions and innovative ideas to better serve the customer * Expand Vertafore footprint by selling Vertafore products and services into existing accounts
Denver, CO · On-site
$20/hr
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus ... The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both ...
Denver, CO · On-site
$20/hr
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus ... The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both ...
Expand Vertafore footprint by selling Vertafore products and services into Vertafore's largest, net new Strategic customers * Retain existing revenue through building and maintaining a high level of ...
Quick apply
Expand Vertafore footprint by selling Vertafore products and services into Vertafore's largest, net new Strategic customers * Retain existing revenue through building and maintaining a high level of ...
What is it like to work at Vertafore?
8.5
Based on 9 frontline employees who took The Breakroom Quiz
59th of 190 rated software companies
Looking to start your career in Technology? We have opportunities right here in mid-Michigan!
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
JOB DESCRIPTION
Customer Support Specialists serve as the face of Vertafore and focus on the customer experience by identifying and resolving technical and non-technical product issues and questions.
Core Requirements and Responsibilities:
· Provides the highest level of customer support to our Industry customers.
· Uses job aids to resolve issues and answers non-technical and technical questions regarding our software products and services.
· Documents customer cases using customer relationship management system.
· Processes daily tasks with a high level of accuracy and productivity to meet performance metrics.
· Supports Agency, Carrier, Provider as well as Individuals and is enabled in all phone queues.
We promote from within so we want every new employee to have the following fundamental skills:
· Effective communicator (written and verbally)
· Organized and can complete tasks with a high level of accuracy and productivity to meet performance metrics and deadlines
· Tech-savvy and basic knowledge of MS Office
· Can pick up new skills quickly
· Demonstrates regular and reliable attendance
No experience is required. We’ll provide you with an effective onboarding program and when you are ready, we’ll offer ongoing development opportunities to prepare you to become our next generation of critical talent for other positions across our business. We also offer tuition reimbursement!
Additional Requirements and Details:
• Travel not anticipated.
• Ability to work remote with a stable internet connection on an as needed basis
• Located and working from an office location (when required)
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
•$17.50 per hour
• WFH Flexible
• #LI-Hybrid
Sourced by ZipRecruiter
Software development
1,001 - 5,000 Employees
Denver, CO, US
1969
