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20 Veritiv Customer Service Jobs Hiring Near You

Veritiv Corporation

CA$56K - CA$92K/yr

For more information, visit www.veritiv.comand connect with the Company on LinkedIn.

Veritiv Corporation

Sales Manager, Packaging

Tracy, CA · On-site

Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the ...

Veritiv

Customer Solutions Professional

Fairfield, OH · On-site

$14.25 - $18/hr

Our Customer Solutions Professional will be responsible for fostering customer loyalty and trust by ... About Veritiv Together with its subsidiaries, Veritiv is the leading full-service provider of ...

Veritiv

Customer Solutions Professional

Carrollton, TX · On-site

$14.50 - $18.25/hr

Our Customer Solutions Professional will be responsible for fostering customer loyalty and trust by ... About Veritiv Together with its subsidiaries, Veritiv is the leading full-service provider of ...

All JobsVeritiv Customer Service Jobs

Veritiv Jobs Information

What is it like to work at Veritiv?

Veritiv is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading distributor of business-to-business products, Veritiv operates a network of distribution centers and sales teams, providing a dynamic work environment with opportunities for growth and development. Working at Veritiv may appeal to candidates seeking a challenging and rewarding career in logistics, supply chain management, or sales, with opportunities to contribute to the company's mission of delivering exceptional customer experiences.

What makes Veritiv an attractive place to work?

Veritiv is a leading North American business-to-business distributor of packaging, facility solutions, and print and publishing products, with a strong reputation for delivering innovative solutions to its customers. The company fosters a collaborative work environment that encourages creativity, teamwork, and professional growth, with opportunities for employees to develop new skills and take on new challenges. By joining Veritiv, individuals can contribute to the company's mission of providing exceptional customer service and solutions, while also advancing their careers and making a meaningful impact in the industry.
What are the most popular jobs at Veritiv?
What are the most popular categories at Veritiv?
Infographic showing various Customer Service job openings at Veritiv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Hybrid job distribution.

Customer Service Representative

Veritiv

Chicago, IL • On-site

$53K - $72K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

HYBRID ROLE BASED OUT OF OUR LOCKPORT OFFICE
Job Purpose:
Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their experience with our company. This role will provide our customers with proactive communication, follow through, and a speedy resolution to their questions, orders, quotes, and all other inquiries.
Job Responsibilities:
• Accurately enter customer orders into the SAP system and provide timely follow-up via phone, email, fax, or through Sales Representatives.
• Support inventory control by reviewing historical data and assisting in managing stock levels during order processing.
• Provide internal support to Outside Sales Representatives and assist with sales initiatives.
• Collaborate with internal departments and other divisions to resolve customer issues efficiently.
• Review customer purchase orders and contracts to ensure accuracy and compliance.
• Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts.
• Manage customer complaints related to product use, including coordinating returns and replacements of defective parts.
• Process order modifications and communicate changes to ensure customer satisfaction.
Additional Responsibilities & Qualifications:
• Proven experience handling complex orders under tight deadlines.
• SAP Experience.
• Salary: $53,100 - $72,800 annually
Work Experience:
• 1-3 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Proficient with Microsoft Office Suite.
Education:
• High School Diploma/GED
What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv
Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

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