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Veritiv

62 Veritiv Jobs Hiring Near You

Veritiv Corporation

CA$56K/yr

For more information, visit www.veritiv.comand connect with the Company on LinkedIn.

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What is it like to work at Veritiv?

Veritiv is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading distributor of business-to-business products, Veritiv operates a network of distribution centers and sales teams, providing a dynamic work environment with opportunities for growth and development. Working at Veritiv may appeal to candidates seeking a challenging and rewarding career in logistics, supply chain management, or sales, with opportunities to contribute to the company's mission of delivering exceptional customer experiences.

What makes Veritiv an attractive place to work?

Veritiv is a leading North American business-to-business distributor of packaging, facility solutions, and print and publishing products, with a strong reputation for delivering innovative solutions to its customers. The company fosters a collaborative work environment that encourages creativity, teamwork, and professional growth, with opportunities for employees to develop new skills and take on new challenges. By joining Veritiv, individuals can contribute to the company's mission of providing exceptional customer service and solutions, while also advancing their careers and making a meaningful impact in the industry.

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Infographic showing various job openings at Veritiv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Hybrid job distribution.

Customer Billing Specialist

Veritiv Corporation

Jacksonville, FL • Hybrid

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

HYBRID ROLE BASED OUT OF OUR JACKSONVILLE OFFICE

Job Purpose:

Our Credit Operations Specialist will be responsible for receiving and processing basic requests to perform credit/debit memo entry and adjustments for customer billing issues. This role will also handle requests including exception billing, correct billing errors, inventory and cost-related adjustments, billing verifications, and credit/debit memo entry.

Job Responsibilities:

Address the more common variety of scenarios encountered that causes billing exceptions/ errors.
Complete common requests for exception billing to update quantity, item, price, misc. charges or freight prior to billing per established guidelines.
Follow established approval matrix for processing credit memos.
Research and gather supporting documentation for all assigned customer disputes.
Develop knowledge of Veritiv's ordering, billing, basic warehouse operations, and accounting processes to efficiently resolve customer issues.
Identify scenario(s) encountered that cause customer disputes with assistance.
Take appropriate action regarding impact to Sales Reps' commission with assistance.
Reconcile customer payment in Accounts Receivable system to validate the dispute application.

Additional Responsibilities & Qualifications:

Strive to consistently meet or exceed individual and team goals.

Build relationships to maintain professional, effective communication with team members and internal customers in Warehouse Operations, Accounts Receivable, Accounts Payable, Rebate & Contracts, Average Cost/ Accounting, Customer Experience, and Sales.

Other related duties and responsibilities, as required or assigned

Systems used include Oracle Cloud, CXWB, Oracle ESB, VOS(SFD), Uniscore, Document Viewer and WebCollect.

Work Experience:

1-3 years of related job experience. Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Basic experience of simple office/operational systems. Excellent verbal, written, people, and diplomacy skills are required. Proficient with Microsoft Office Suite. Strong customer service skills (friendly, courteous and helpful).

Education:

Bachelor's Degree Preferred

What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.comand connect with the Company on LinkedIn.

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