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What are the key skills and qualifications needed to thrive as a Procurement Specialist, and why are they important?

To thrive as a Procurement Specialist, you need strong analytical abilities, negotiation skills, and a solid understanding of supply chain management, often supported by a degree in business or a related field. Familiarity with procurement software (such as SAP Ariba or Oracle), contract management systems, and relevant certifications like the Certified Professional in Supply Management (CPSM) is highly valued. Attention to detail, effective communication, and relationship-building skills help professionals excel in vendor management and cross-functional collaboration. These skills ensure cost-effective sourcing, risk mitigation, and smooth operations throughout the procurement process.

How does the procurement role typically interact with other departments within an organization?

Procurement professionals regularly collaborate with various departments such as finance, operations, and legal to ensure that purchasing decisions align with organizational goals and compliance standards. For example, they may work with finance to establish budgets, with operations to understand inventory needs, and with legal to review contract terms. Effective communication and strong relationship-building skills are essential, as procurement often serves as the bridge between internal stakeholders and external suppliers. This cross-functional collaboration helps streamline processes and ensures the organization receives the best value from its vendors.

What is procurement and what does a procurement professional do?

Procurement refers to the process of sourcing, purchasing, and acquiring goods or services that a business or organization needs to operate. Procurement professionals are responsible for identifying suppliers, negotiating contracts, ensuring quality standards, and managing costs. They play a vital role in maintaining supply chains, supporting operational efficiency, and ensuring compliance with company policies and legal regulations. Their work often involves collaboration with multiple departments to understand needs and secure the best value for the organization.

What is the difference between Procurement vs Purchasing?

AspectProcurementPurchasing
FocusStrategic sourcing, supplier relationships, contract managementOrder processing, price negotiation, transaction execution
ScopeEnd-to-end process including planning and supplier selectionExecuting purchase orders and transactional activities
Skills & CertificationsSupply chain knowledge, negotiation, certifications like CPSMNegotiation, basic procurement training, purchasing certifications
Work EnvironmentStrategic departments, cross-functional teamsOperational departments, procurement or warehouse teams

Procurement involves strategic activities like sourcing and supplier management, while purchasing focuses on the transactional aspect of buying goods and services. Both roles are essential in supply chain management but differ in scope and responsibilities.

What is it like to work at United Airlines?

United Airlines is a global airline that values a culture of safety, customer satisfaction, and teamwork, with a focus on providing exceptional service to its passengers. The company operates a diverse range of teams, including flight operations, customer service, and maintenance, with a strong emphasis on collaboration and communication across departments. Working at United Airlines may appeal to candidates who are passionate about the aviation industry, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to travel and explore new destinations.

Do workers at United Airlines get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Does United Airlines pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between November 2025 and May 2026.

At United Airlines, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 123 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from United Airlines?

Most people who work part-time can get health insurance.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 15 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at United Airlines?

Only some people who work part-time get paid time off.
43% of people who work part-time say they don’t get paid time off
Based on data from 28 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from United Airlines affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 68 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at United Airlines?

Most people get paid time off work.
79% of people say they get paid time off.
Based on data from 77 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 62% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 104 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at United Airlines worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 116 people who took the Breakroom Quiz between May 2025 and May 2026.

Do United Airlines workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for United Airlines workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at United Airlines?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 73 people who took the Breakroom Quiz between November 2025 and May 2026.

Do United Airlines managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 117 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at United Airlines do extra work that they don't get paid for?

Sometimes. Some people do unpaid extra work.
39% of people report that they do extra work that they don’t get paid for.
Based on data from 114 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at United Airlines?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 76 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a United Airlines job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at United Airlines good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at United Airlines feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at United Airlines get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at United Airlines?

Some people feel stressed out here.
48% of people say they often feel stressed out at work.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at United Airlines enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at United Airlines recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at United Airlines?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 73 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at United Airlines?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think United Airlines’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how United Airlines is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between November 2025 and May 2026.
What are the most popular job types at United Airlines?
    What are the most popular jobs at United Airlines?
    What are the most popular categories at United Airlines?
    Infographic showing various Procurement job openings at United Airlines in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
    Sr Manager IT Application Developmnt - Procurement Technology

    Sr Manager IT Application Developmnt - Procurement Technology

    United Airlines

    Chicago, IL • On-site

    $97.90K - $132.50K/yr

    Full-time

    Posted 5 days ago

    United Airlines rating

    7.8

    Company rating: 7.8 out of 10

    Based on 330 frontline employees who took The Breakroom Quiz

    9th of 26 rated airlines

    Job description

    Job Summary:
    United Airlines is seeking a Sr. Manager for IT Application Development & Support in Global Procurement. This strategic technology leader will oversee the design, development, and integration of applications for Procurement operations, ensuring alignment with business objectives and driving innovation in technology solutions.
    Responsibilities:
    • Partner with Global Procurement leadership to define and execute the technology strategy aligned to Source-to-Pay (S2P) vision, strategic priorities, and transformation goals. Serve as the primary technology advisor, aligning roadmaps, resolving cross-functional dependencies, and ensuring clear communication of risks and outcomes across GP, Finance, and DT
    • Own lifecycle governance of Procurement SaaS/COTS platforms (e.g., Coupa), ensuring roadmap alignment, release management, configuration standards, performance oversight, and seamless integration across S2P workflows, ERP/financial systems, invoice processing, supplier payments, and enterprise controls
    • Lead and manage a high performing team responsible for designing, developing, integrating, enhancing, and supporting procurement applications. Ensure projects are delivered on time, within scope, and aligned with business outcomes.
    • Define and govern the end-to-end Procurement technology architecture, ensuring resilient, scalable, secure, and API-first integration patterns across Procurement, ERP, Finance, supplier systems, middleware, and enterprise platforms
    • Ensure Procurement systems comply with internal controls, segregation of duties (SoD), audit requirements, and enterprise security and risk policies. Partner with Finance, Risk, and Audit teams to mitigate operational and regulatory risk
    • Lead Procurement AI and automation strategy across the Source-to-Pay lifecycle, identifying high-value use cases (e.g., spend classification, contract intelligence, predictive analytics, 3 way matching, GenAI assistants) and driving measurable production deployment in partnership with Enterprise AI teams
    • Drive continuous modernization and platform rationalization across the Procurement technology landscape, evaluating build vs buy decisions, reducing technical debt, optimizing total cost of ownership, and aligning to enterprise architecture standards
    Qualifications:
    Required:
    • Bachelor’s Degree
    • Engineering Management, Computer Engineering, Computer Science or related field, Software Engineering
    • 7+ years of relevant experience in Information Technology
    • 5+ years in people leadership roles, managing application development and enterprise support teams
    • Experience in procurement, Source-to-Pay (S2P) or finance systems in a complex and global environment
    • Deep knowledge of Source-to-Pay (S2P) processes, procurement operations, and enterprise system integration patterns
    • Strong understanding of procurement SaaS/COTS platforms (e.g., Coupa) and ERP/financial systems (e.g., Oracle), including configuration, lifecycle governance, and cross-system integration
    • Expertise in enterprise application architecture, including API-first design, middleware/integration platforms, event-driven patterns, data flows, and cloud-based architectures. (RESTful APIs, service based architecture (C#, .NET)
    • Ability to define scalable technology roadmaps aligned to procurement strategy, enterprise architecture standards, and business transformation goals
    • Strong data and analytics orientation; ability to leverage procurement KPIs and operational metrics to drive prioritization, performance improvement, and measurable business outcomes.
    • Familiarity with AI and automation use cases within procurement workflows (e.g., spend classification, contract intelligence, predictive analytics) and ability to operationalize solutions in partnership with enterprise AI teams
    • Demonstrated leadership capability in guiding cross-functional teams, influencing senior stakeholders, and driving delivery in complex, matrixed environments
    • Commitment to continuous improvement, innovation, and modernization of procurement technology platforms
    Preferred:
    • Master's degree
    • AWS certification
    • Experience evaluating or implementing AI/automation solutions within enterprise systems
    • Exposure to AI use cases in procurement such as: Spend classification, Contract intelligence, Predictive analytics, Invoice matching, Gen AI chatbot
    • Coupa Certified Administrator / Coupa Implementation Certification
    • SAP Ariba Certification
    • AI/ML Certifications
    • Experience enabling procurement analytics and spend intelligence
    • Experience defining integration architecture across ERP, middleware (e.g., MuleSoft, Boomi), supplier systems, and enterprise data platforms.
    Company:
    United Airlines is an aviation company that provides information on reservations, bookings, and travel services online. Founded in 1926, the company is headquartered in Chicago, USA, with a team of 10001+ employees. The company is currently Late Stage.

    What United Airlines employees say

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    About United Airlines

    Sourced by ZipRecruiter

    United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

    Industry

    Aviation

    Company size

    10,000+ Employees

    Headquarters location

    Chicago, IL, US

    Year founded

    1926

    Social media

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