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Overview

Tyndale's Sales Operations team is growing as we seek a strategic, detail-oriented Technical Proposal Manager to lead the development of compelling, compliant, and customer-focused proposal content that drives business growth, strengthens customer relationships, and supports competitive success. This leader brings deep expertise in proposal management, technical writing, content strategy, and cross-functional collaboration, partnering closely with stakeholders across the organization to deliver high-quality responses, optimize proposal processes, and continuously enhance Tyndale's proposal operations. The ideal candidate combines exceptional communication and project management skills with a passion for process improvement, content governance, and leveraging technology and AI-enabled tools to improve efficiency, quality, and overall proposal performance.

The Tyndale Company, a private, 9x Top Workplace winner in PA/5x Top Workplace winner in TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.

HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days per week, and 3 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).

Responsibilities

Proposal Management & Development

• Lead and coordinate the proposal development process from kickoff through final submission, including timelines, assignments, reviews, approvals, and deadline management.
  • Analyze RFPs, RFIs, security questionnaires, supplier registrations, and other solicitation documents to ensure responses are complete, compliant, accurate, and strategically positioned.
  • Develop, write, edit, proofread, and refine proposal content to ensure clarity, consistency, accuracy, and alignment with Tyndale’s brand and sales strategy.
  • Manage proposal reviews and incorporate stakeholder feedback to ensure final deliverables meet quality standards and submission requirements.
  • Support customized sales content and proposal materials, often under compressed timelines.
  • Translate complex technical, operational, and business information into clear, customer-focused messaging and value propositions.

Content Management & Knowledgebase Administration

• Own and maintain the proposal content knowledgebase, ensuring accuracy, usability, consistency, and version control.
  • Develop and maintain templates, standard responses, and supporting proposal content architecture.
  • Conduct regular content audits to identify gaps, update outdated information, and maintain competitiveness.
  • Establish and enforce best practices and governance standards to improve consistency and scalability.
  • Use reporting, analytics, and user feedback to improve content quality and overall knowledgebase performance.

Proposal Technology & Process Improvement

• Serve as the subject matter expert for proposal automation tools and content management systems.
  • Partner with the Director of AI and key stakeholders to identify automation and workflow optimization opportunities.
  • Support training, onboarding, and adoption of proposal tools and systems.
  • Drive process improvements that enhance proposal quality, efficiency, and win rates.
  • Lead or support continuous improvement initiatives across proposal operations.

Cross-Functional Collaboration & Business Support

• Partner with Sales, Pricing, Finance, Operations, IT, Contract Administration, Supply Chain, Marketing, and leadership to develop proposal content.
  • Own responses to customer security questionnaires and technical assessments, ensuring accuracy and alignment with capabilities.
  • Manage supplier registrations and required customer submissions.
  • Support customer-facing communications and updates, including newsletters and key stakeholder messaging.
  • Share knowledge and support training on proposal processes and content resources.
  • Build and maintain strong cross-functional relationships to support efficient proposal execution.

Qualifications

• Bachelor’s degree in Professional Writing, Business Communications, or a related field required.
• Progressive experience in proposal development, technical writing, content management, business communications, or a related field.
• Previous experience directly developing and managing a team required
• Demonstrated experience developing, editing, or managing proposal responses, RFP submissions, technical content, sales materials, or customer-facing business communications.
• Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines simultaneously.
• Excellent written and verbal communication skills, with strong attention to detail and accuracy.
• Experience collaborating with subject matter experts and cross-functional teams.
• Proficiency with Microsoft Word and PowerPoint; experience with Adobe Acrobat or similar document review tools.
• Ability to consistently interact professionally, cooperatively, and respectfully with employees and business partners.

Preferred Qualifications:

• Experience supporting a proposal management platform, content knowledgebase, or document automation software.
  • Experience with full RFP lifecycle management, including kickoff, compliance review, content development, review cycles, final production, and submission.
  • Experience responding to complex RFPs for enterprise, national account, government, energy, utility, manufacturing, or Fortune 500 customers.
  • Experience using AI-enabled tools to improve content development, research, editing, quality control, or workflow efficiency.
  • Familiarity with Salesforce, Trello, marketing platforms, or similar project or content management tools.
  • Experience managing, coaching, mentoring, or training content, proposal, or marketing professionals.
  • MBA or advanced degree a plus.

Work Environment/Physical Demands:

• Primarily operates in a professional office or hybrid work environment.
  • Requires prolonged periods of computer use, document review, writing, editing, virtual meetings, and collaboration activities.
  • Frequent interaction with internal stakeholders, subject matter experts, leadership teams, customers, and vendor partners.
  • Must be able to manage multiple projects, shifting priorities, and strict deadlines in a fast-paced environment.
  • Requires strong organizational skills, attention to detail, and the ability to maintain focus while managing complex deliverables.
  • Occasional travel may be required for meetings, training, conferences, or business-related activities.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.

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