Travelers
Travelers

56 Travelers Account Associate Jobs Hiring Near You

Customer Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

Customer Service Associate Do you have a strong desire to help others? Can you provide a superior ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

Customer Service Associate

Spokane, WA · On-site

$37K - $61K/yr

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Travelers will make an annual contribution into your 401(k) account. You are also eligible for a ...

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Travelers Jobs Information

What is it like to work at Travelers?

Travelers is a company that values a culture of innovation, collaboration, and customer-centricity, with a focus on empowering employees to make a positive impact in the communities they serve.

The company has a diverse and global workforce, with a team structure that includes various departments such as underwriting, claims, and risk control, working together to provide a wide range of insurance products and services. Travelers also prioritizes employee well-being and offers a range of benefits, including flexible work arrangements and professional development opportunities.

Working at Travelers may appeal to candidates who are passionate about the insurance industry and are looking for a dynamic and supportive work environment that offers opportunities for growth and development, as well as a chance to make a meaningful contribution to the company's mission of helping people and businesses achieve their goals.

What makes Travelers an attractive place to work?

Travelers is a leading insurance company with a long history of innovation and a strong reputation for providing financial security to individuals and businesses. The company offers a dynamic work environment that values collaboration, diversity, and employee growth, with opportunities for professional development and advancement in a stable and secure industry. By joining Travelers, individuals can contribute to the company's mission of helping people and businesses achieve their goals and build a fulfilling career in a company that prioritizes employee success.

Do workers at Travelers Insurance get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Travelers Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

At Travelers Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
95% of people say they have to use vacation days when they’re out sick.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Travelers Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Travelers Insurance?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 12% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Travelers Insurance worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Travelers Insurance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Travelers Insurance workers to change shifts?

Most people find it easy to change shifts.
81% of people report that it’s easy to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at Travelers Insurance?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Travelers Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Travelers Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Travelers Insurance?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Travelers Insurance job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Travelers Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Travelers Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Travelers Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Travelers Insurance?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Travelers Insurance enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Travelers Insurance recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Travelers Insurance?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Travelers Insurance?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Travelers Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Travelers Insurance is doing?

Most people feel well informed about how the company is doing.
95% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Account Associate job openings at Travelers in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Associate Account Executive

Travelers Companies (Import)

Toronto, ON • On-site

CA$65K - CA$98K/yr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago


Travelers Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

38th of 315 rated insurance


Job description

Who Are We?

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees may also be eligible for performance-based case incentive awards.

Salary Range

$65,920.00 - $98,880.00

Target Openings

1

What Is the Opportunity?

The Bond & Specialty Insurance (B&SI) group at Travelers provides a broad array of competitive management liability, professional liability and surety products and coverages to businesses of all sizes. This Associate Account Executive (AAE), Bond & SI role will partner with brokers to provide Commercial Surety, Construction Services, Financial Institutions, Private/Non-Profit, Professional Liability, Public Company Liability coverage for new and renewal business based on customers' needs. As an AAE, you are decisive, detail-oriented, and are learning how to build relationships internally and externally to drive results. You are developing the ability to assess risk and promote our products, which will contribute to the profitability and success of Travelers.

What Will You Do?

  • Responsible for the profitability, growth, and retention of an assigned book of business through knowledge and understanding of Travelers risk appetite to make appropriate decisions within own underwriting authority.
  • Underwrite and negotiate customer accounts to minimize risk and maximize profitability.
  • Develop and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
  • Develop relationships with external partners by regularly meeting with brokers to market and promote Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
  • Identify and capture new business opportunities using consultative marketing and sales skills.
  • Execute sales plans to ensure retention and new business targets are met.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor's degree in a finance-related discipline
  • One to three years of finance-related experience or management liability, professional liability and/or surety underwriting experience
  • Knowledge of management liability, professional liability and/or surety products, the regulatory environment, and the local insurance market
  • Relevant experience interacting with brokers
  • Associateship of Canadian Surety Bonding designation
  • Financial acumen, including the ability to understand financial statements and client's loss history
  • Critical thinking skills with the ability to identify routine underwriting, marketing or financial challenges and analyze available information to make decisions in alignment with our risk appetite

What is a Must Have?

  • One year of finance-related experience or relevant insurance or underwriting experience
  • Valid driver's license or alternative means of transportation
  • Travel 10-25% of time

What Is in It for You?

  • Health Insurance:Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan ("DPSP"). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off ("PTO") annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

This posting is for an existing vacancy. Travelers does not use artificial intelligence (AI) tools to assess, screen or select applicants. Travelers reserves the right to fill this position at a level above or below the level included in this position.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.


What Travelers Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Travelers logo

About Travelers

Sourced by ZipRecruiter

We are an insurance company that cares. Travelers takes on the risk and provides the coverage you need to protect the things that are important to you — your home, your car, your valuables and your business — so you don’t have to worry. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers. Our expertise and focus on innovation have made us a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1853