Desktop Support
Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...

Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Princeton, NJ · On-site
Our Client, an IT Services and Consultant company, is looking for a Desktop Support for their Princeton, NJ location. Responsibilities: * Service Delivery & Field Service Operations * Provide ...
Princeton, NJ · On-site
Our Client, an IT Services and Consultant company, is looking for a Desktop Support for their Princeton, NJ location. Responsibilities: * Service Delivery & Field Service Operations * Provide ...
Wilmington, DE · On-site
Our Client, an IT Services and Consultant company, is looking for a Desktop Support for their Wilmington, DE location. Responsibilities: * Service Delivery & Field Service Operations * Provide ...
Wilmington, DE · On-site
Our Client, an IT Services and Consultant company, is looking for a Desktop Support for their Wilmington, DE location. Responsibilities: * Service Delivery & Field Service Operations * Provide ...
San Francisco, CA · On-site
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
San Francisco, CA · On-site
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Tuscaloosa, AL · On-site
$18.75 - $24/hr
Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing ...
Tuscaloosa, AL · On-site
$18.75 - $24/hr
Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing ...
Tuscaloosa, AL · On-site
$18.75 - $24/hr
Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing ...
Tuscaloosa, AL · On-site
$18.75 - $24/hr
Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing ...
Gainesville, FL · On-site
$18.25 - $23.25/hr
Student Assistant IT Desktop Support Job no: 540957 Work type: Student Ast Location: Main Campus (Gainesville, FL) Categories: Computer Science, Information Technology Department: 11760100 - RE ...
Gainesville, FL · On-site
$18.25 - $23.25/hr
Student Assistant IT Desktop Support Job no: 540957 Work type: Student Ast Location: Main Campus (Gainesville, FL) Categories: Computer Science, Information Technology Department: 11760100 - RE ...
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems ...
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems ...
$20 - $21/hr
Client is a multinational technology and consulting company known for its expertise in providing ... Provide dedicated on-site desktop support for front-office users including portfolio managers ...
$20 - $21/hr
Client is a multinational technology and consulting company known for its expertise in providing ... Provide dedicated on-site desktop support for front-office users including portfolio managers ...
Rock Island, IL · On-site
$19.25 - $24.50/hr
Desktop Support Technician / IT Support Specialist Location: Rock Island Arsenal, IL Clearance Requirement: Must be able to obtain and maintain a Secret Clearance (Interim Secret required prior to ...
Rock Island, IL · On-site
$19.25 - $24.50/hr
Desktop Support Technician / IT Support Specialist Location: Rock Island Arsenal, IL Clearance Requirement: Must be able to obtain and maintain a Secret Clearance (Interim Secret required prior to ...
Gainesville, FL · On-site
$18.25 - $23.25/hr
Student Assistant IT Desktop Support Job no: 540957 Work type: Student Ast Location: Main Campus (Gainesville, FL) Categories: Computer Science, Information Technology Department: 11760100 - RE ...
Gainesville, FL · On-site
$18.25 - $23.25/hr
Student Assistant IT Desktop Support Job no: 540957 Work type: Student Ast Location: Main Campus (Gainesville, FL) Categories: Computer Science, Information Technology Department: 11760100 - RE ...
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 3-5 ...
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 3-5 ...
Position: IT Desktop Support Engineer L2 Address: New York, NY, United States Duration: Short-term contract (2 weeks) 5 weekdays (After business hours) + 4 weekend days Tentative Start Date: 1st Week ...
Position: IT Desktop Support Engineer L2 Address: New York, NY, United States Duration: Short-term contract (2 weeks) 5 weekdays (After business hours) + 4 weekend days Tentative Start Date: 1st Week ...
East Syracuse, NY · On-site
$27 - $33/hr
The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while independently managing their work. The ...
East Syracuse, NY · On-site
$27 - $33/hr
The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while independently managing their work. The ...
Position: IT Desktop Support Engineer L2 Address: New York, NY, United States Duration: Short-term contract (2 weeks) 5 weekdays (After business hours) + 4 weekend days Tentative Start Date: 1st Week ...
Position: IT Desktop Support Engineer L2 Address: New York, NY, United States Duration: Short-term contract (2 weeks) 5 weekdays (After business hours) + 4 weekend days Tentative Start Date: 1st Week ...
$45K - $68K/yr
IT Desktop Support Specialist Apply now Job no: 506960 Work type: Full-Time Location: University ... technologies across Windows and macOS platforms. This role is responsible for planning, advising ...
$45K - $68K/yr
IT Desktop Support Specialist Apply now Job no: 506960 Work type: Full-Time Location: University ... technologies across Windows and macOS platforms. This role is responsible for planning, advising ...
Philadelphia, PA · On-site
$45K - $68K/yr
IT Desktop Support Specialist Job no: 506960 Work type: Full-Time Location: University City ... technologies across Windows and macOS platforms. This role is responsible for planning, advising ...
Philadelphia, PA · On-site
$45K - $68K/yr
IT Desktop Support Specialist Job no: 506960 Work type: Full-Time Location: University City ... technologies across Windows and macOS platforms. This role is responsible for planning, advising ...
Savannah, GA · On-site
$50K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Quick apply
Savannah, GA · On-site
$50K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Field Support/Desktop Support Location: FArmington,CT Hire Type: Fulltime Position Summary ... Document and assess IT Desktop Configurations as they relate to company polices. Perform regularly ...
Quick apply
Field Support/Desktop Support Location: FArmington,CT Hire Type: Fulltime Position Summary ... Document and assess IT Desktop Configurations as they relate to company polices. Perform regularly ...
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$31.51/hr
Contractor
Re-posted 17 days ago
Role Expectations:
• White glove support is required
• Bloomberg exposure is nice to have but not required (support only, not building)
• Trade floor experience is not required
• Majority of the role is standard desktop/laptop support (hardware troubleshooting, monitors, cabling, etc.)
• Targeting 2–4 years of experience
• There is some flexibility on rate, however the hiring team will prioritize candidates aligned to the $31.51/hr max rate.
Top Skills:
1. Strong Windows desktop and endpoint support expertise
2. Multi-monitor and high-performance workstation setup
3
Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Key Responsibilities:
Service Delivery & Field Service Operations
• Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
• Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
• Support time-critical incidents aligned to market cycles.
• Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
• Coordinate with cross functional IT teams for priority issue resolution
• Support for back-office users and new joiner onboarding process.
Front Office & VIP Support
• Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
• Prioritise issues impacting market data feeds, order execution, and pricing systems.
ITSM Process Excellence
• Manage incidents and service requests via tools such as ServiceNow or Jira with strict SLA adherence.
• Ensure accurate ticket logging, categorisation (e.g., market data, trading, access), and resolution tracking.
• Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact.
End-User Technology & Trading Floor Support
• Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
• Support multi-monitor configurations.
• Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
• Manage mobile devices and secure endpoints used for remote portfolio access.
• Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
Investment Applications & Market Data Support
Provide basic L1 support for investment management applications like:
• Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
• Order Management Systems (OMS) / Execution Management Systems (EMS)
• Support Microsoft 365 and collaboration tools used for investment research and reporting.
Stakeholder & Relationship Management
• Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
• Provide real-time updates during critical incidents impacting portfolio or trading activities.
• Build strong relationships with investment teams and operations stakeholders.
• Ensure high user satisfaction through responsive and proactive support.
Continuous Improvement & Operational Efficiency
• Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
• Improve first-time fix rates for front-office issues.
• Maintain and contribute to existing knowledge bases.
• Support process optimisation aligned to asset management workflows.
GenAI Implementation
• Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions
• Use AI-powered dispatch tools for optimized technician allocation.
• Support automation in asset tracking and service reporting.
• Drive adoption of AI-enabled deskside support tools to improve user experience.
Required Skills & Experience
• 4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
• Experience supporting portfolio managers, traders, and research teams
• Exposure to market-sensitive, time-critical environments
Technical Skills
• Strong Windows desktop and endpoint support expertise
• Multi-monitor and high-performance workstation setup
• Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
• Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
• Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Process & Tools
• ITSM tools such as ServiceNow, Jira or equivalent
• Incident prioritization based on investment business impact
• Knowledge of SLA-driven support in financial environments
Soft Skills
• Strong stakeholder engagement
• Ability to operate in high-pressure, market-driven environments
• Excellent problem-solving and decision-making skills
• Clear and confident communication under pressure
• High level of ownership, attention to detail, and accountability