Desktop Support
Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...

Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Atlanta, GA · On-site
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
$27 - $33/hr
The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while independently managing their work. The ...
$27 - $33/hr
The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while independently managing their work. The ...
Los Angeles, CA · On-site
$30/hr
About the Role We are looking for IT Desktop Support Analyst to join the Information Technology group. This role will be primarily focused on supporting the end user systems of Premiere Digital. We ...
Los Angeles, CA · On-site
$30/hr
About the Role We are looking for IT Desktop Support Analyst to join the Information Technology group. This role will be primarily focused on supporting the end user systems of Premiere Digital. We ...
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
$31.51/hr
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Los Angeles, CA · On-site
$30/hr
About the Role We are looking for IT Desktop Support Analyst to join the Information Technology group. This role will be primarily focused on supporting the end user systems of Premiere Digital. We ...
Los Angeles, CA · On-site
$30/hr
About the Role We are looking for IT Desktop Support Analyst to join the Information Technology group. This role will be primarily focused on supporting the end user systems of Premiere Digital. We ...
Wilmington, DE · On-site
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Wilmington, DE · On-site
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Position: IT Desktop Support Engineer L2 Address: New York, NY, United States Duration: Short-term contract (2 weeks) 5 weekdays (After business hours) + 4 weekend days Tentative Start Date: 1st Week ...
Position: IT Desktop Support Engineer L2 Address: New York, NY, United States Duration: Short-term contract (2 weeks) 5 weekdays (After business hours) + 4 weekend days Tentative Start Date: 1st Week ...
Princeton, NJ · On-site
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Princeton, NJ · On-site
Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...
Corning, NY · On-site
$20 - $22/hr
IT Desktop Support | Corning, New York, United States * Title: IT Desktop Support * Location: Corning, NY | Onsite * Pay Rate: $22/Hr on W2 * Type & Duration: 05 plus months contract possibility of ...
Corning, NY · On-site
$20 - $22/hr
IT Desktop Support | Corning, New York, United States * Title: IT Desktop Support * Location: Corning, NY | Onsite * Pay Rate: $22/Hr on W2 * Type & Duration: 05 plus months contract possibility of ...
Bloomsbury, NJ · On-site
$18.85 - $27.34/hr
The Junior IT Desktop Support Technician provides first-line technical support to end-users across the organization. This position assists with troubleshooting hardware and software issues ...
Bloomsbury, NJ · On-site
$18.85 - $27.34/hr
The Junior IT Desktop Support Technician provides first-line technical support to end-users across the organization. This position assists with troubleshooting hardware and software issues ...
For us at Trane Technologies, and through our businesses including TraneandThermo King ... Paid time off, including in support of volunteer and parental leave needs. Educational and training ...
For us at Trane Technologies, and through our businesses including TraneandThermo King ... Paid time off, including in support of volunteer and parental leave needs. Educational and training ...
$22 - $29.50/hr
Desktop Support Analyst Tampa, FL On-Site, Contract role Our client's technology department provides IT services and support for all divisions globally. This Group is responsible for ServiceDesk ...
$22 - $29.50/hr
Desktop Support Analyst Tampa, FL On-Site, Contract role Our client's technology department provides IT services and support for all divisions globally. This Group is responsible for ServiceDesk ...
New Century, KS · On-site
Overview: We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting ...
New Century, KS · On-site
Overview: We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting ...
Indianapolis, IN · Remote
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Indianapolis, IN · Remote
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Indianapolis, IN · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Indianapolis, IN · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Bordentown, NJ · On-site
$50K/yr
Technology/Desktop Support Technician Date Posted: 6/15/2026 Location: Technology Date Available: 07/01/2026 Closing Date: Until Filled BORDENTOWN REGIONAL SCHOOL DISTRICT DESKTOP SUPPORT TECHNICIAN ...
Bordentown, NJ · On-site
$50K/yr
Technology/Desktop Support Technician Date Posted: 6/15/2026 Location: Technology Date Available: 07/01/2026 Closing Date: Until Filled BORDENTOWN REGIONAL SCHOOL DISTRICT DESKTOP SUPPORT TECHNICIAN ...
Indianapolis, IN · Remote
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Indianapolis, IN · Remote
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Indianapolis, IN · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
Indianapolis, IN · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
$24 - $28/hr
Desktop Support Analyst Job Overview ... The Deskside Support IT Analyst position ensures proper computer operation in support of end users ...
$24 - $28/hr
Desktop Support Analyst Job Overview ... The Deskside Support IT Analyst position ensures proper computer operation in support of end users ...
Savannah, GA · On-site
$50K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
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Savannah, GA · On-site
$50K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
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$31.51/hr
Contractor
Posted 13 days ago
Role Expectations:
• White glove support is required
• Bloomberg exposure is nice to have but not required (support only, not building)
• Trade floor experience is not required
• Majority of the role is standard desktop/laptop support (hardware troubleshooting, monitors, cabling, etc.)
• Targeting 2–4 years of experience
• There is some flexibility on rate, however the hiring team will prioritize candidates aligned to the $31.51/hr max rate.
Top Skills:
1. Strong Windows desktop and endpoint support expertise
2. Multi-monitor and high-performance workstation setup
3
Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Key Responsibilities:
Service Delivery & Field Service Operations
• Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
• Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
• Support time-critical incidents aligned to market cycles.
• Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
• Coordinate with cross functional IT teams for priority issue resolution
• Support for back-office users and new joiner onboarding process.
Front Office & VIP Support
• Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
• Prioritise issues impacting market data feeds, order execution, and pricing systems.
ITSM Process Excellence
• Manage incidents and service requests via tools such as ServiceNow or Jira with strict SLA adherence.
• Ensure accurate ticket logging, categorisation (e.g., market data, trading, access), and resolution tracking.
• Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact.
End-User Technology & Trading Floor Support
• Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
• Support multi-monitor configurations.
• Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
• Manage mobile devices and secure endpoints used for remote portfolio access.
• Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
Investment Applications & Market Data Support
Provide basic L1 support for investment management applications like:
• Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
• Order Management Systems (OMS) / Execution Management Systems (EMS)
• Support Microsoft 365 and collaboration tools used for investment research and reporting.
Stakeholder & Relationship Management
• Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
• Provide real-time updates during critical incidents impacting portfolio or trading activities.
• Build strong relationships with investment teams and operations stakeholders.
• Ensure high user satisfaction through responsive and proactive support.
Continuous Improvement & Operational Efficiency
• Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
• Improve first-time fix rates for front-office issues.
• Maintain and contribute to existing knowledge bases.
• Support process optimisation aligned to asset management workflows.
GenAI Implementation
• Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions
• Use AI-powered dispatch tools for optimized technician allocation.
• Support automation in asset tracking and service reporting.
• Drive adoption of AI-enabled deskside support tools to improve user experience.
Required Skills & Experience
• 4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
• Experience supporting portfolio managers, traders, and research teams
• Exposure to market-sensitive, time-critical environments
Technical Skills
• Strong Windows desktop and endpoint support expertise
• Multi-monitor and high-performance workstation setup
• Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
• Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
• Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Process & Tools
• ITSM tools such as ServiceNow, Jira or equivalent
• Incident prioritization based on investment business impact
• Knowledge of SLA-driven support in financial environments
Soft Skills
• Strong stakeholder engagement
• Ability to operate in high-pressure, market-driven environments
• Excellent problem-solving and decision-making skills
• Clear and confident communication under pressure
• High level of ownership, attention to detail, and accountability