Desktop Support Engineer
Manhattan, NY · On-site
Maintain IT asset inventory and documentation. * Escalate complex issues to higher-level support ... Desktop and Laptop Assembly * RAM, SSD/HDD Replacement * Motherboard Troubleshooting * BIOS ...
102 Trane Technologies Desktop Support Jobs Hiring Near You
Desktop Support Engineer
Manhattan, NY · On-site
Maintain IT asset inventory and documentation. * Escalate complex issues to higher-level support ... Desktop and Laptop Assembly * RAM, SSD/HDD Replacement * Motherboard Troubleshooting * BIOS ...
Our client, a Business Manufacturing And Supply company, is looking for a IT Desktop Support for their Phoenix, AZ/ Tolleson, AZ location. Responsibilities: * The Field Service Technician - IT ...
Our client, a Business Manufacturing And Supply company, is looking for a IT Desktop Support for their Phoenix, AZ/ Tolleson, AZ location. Responsibilities: * The Field Service Technician - IT ...
Trane Technologies Jobs Information
Do workers at Trane Technologies get paid breaks?
Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.
34% of people say they don’t get paid breaks.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Trane Technologies pay people when they’re sick?
Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.
At Trane Technologies, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Trane Technologies affordable enough for their workers?
Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.
91% of people say the health insurance costs are okay
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Trane Technologies?
Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
98% of people say they get paid time off.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.
- 80% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 2% of people with changing schedules find out their shifts three weeks ahead of time.
- 2% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.
Do workers at Trane Technologies worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Trane Technologies workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Trane Technologies workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 56 people who took the Breakroom Quiz between March 2025 and March 2026.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 56 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to get time off at Trane Technologies?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people report it’s easy to get time off.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Trane Technologies managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Trane Technologies spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Trane Technologies?
Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Trane Technologies job good for students?
Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
Is working at Trane Technologies good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Trane Technologies feel treated with respect by their managers?
Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of people say they’re treated with respect by their managers.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Trane Technologies get to take their breaks without interruption?
Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people report that they get to take their breaks without interruption.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Trane Technologies?
Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.
56% of people say they often feel stressed out at work.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Trane Technologies enjoy their jobs?
Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 102 people who took the Breakroom Quiz between August 2025 and August 2026.
84% of people report they enjoy their job.
Based on data from 102 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Trane Technologies recommend working with their team?
Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Trane Technologies?
Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.
42% of people report they didn’t get enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Trane Technologies?
Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Trane Technologies’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Trane Technologies is doing?
Most people feel well informed about how the company is doing.
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Trane Technologies?
What are the most popular jobs at Trane Technologies?
What are the most popular categories at Trane Technologies?
Full-time
Posted 27 days ago
Job description
Job Title
Key Responsibilities
Required Technical Skills Operating Systems
Preferred Skills
Daily Responsibilities
Soft Skills
Education
Preferred Certifications
Tools & Technologies
KPIs
Desktop Support Engineer
Experience1-5 Years (Can be adjusted based on the role)
Job SummaryWe are seeking a skilled Desktop Support Engineer to provide technical support for desktops, laptops, printers, operating systems, and enterprise applications. The ideal candidate should have strong troubleshooting skills, experience with Windows environments, hardware maintenance, software installation, and excellent customer service abilities.
Key Responsibilities
- Install, configure, and maintain desktops, laptops, and workstations.
- Diagnose and resolve hardware and software issues.
- Install and upgrade operating systems and applications.
- Configure printers, scanners, and peripheral devices.
- Provide technical support to end users through phone, email, remote access, or in person.
- Troubleshoot network connectivity and internet issues.
- Configure user accounts, passwords, and email clients.
- Perform system updates, patch management, and antivirus maintenance.
- Maintain IT asset inventory and documentation.
- Escalate complex issues to higher-level support teams when necessary.
- Ensure compliance with IT security policies.
- Provide support during system migrations and office relocations.
Required Technical Skills Operating Systems
- Windows 10/11
- Windows Server (basic administration)
- macOS (preferred)
- Linux (basic knowledge)
- Desktop and Laptop Assembly
- RAM, SSD/HDD Replacement
- Motherboard Troubleshooting
- BIOS Configuration
- Peripheral Device Setup
- TCP/IP
- DNS
- DHCP
- VPN
- LAN/WAN
- Wi-Fi Troubleshooting
- IP Configuration
- Microsoft Office 365
- Outlook
- Active Directory (User Management)
- Azure Active Directory (basic)
- Microsoft Teams
- OneDrive
- TeamViewer
- AnyDesk
- Remote Desktop (RDP)
- Quick Assist
- Antivirus Management
- BitLocker
- Endpoint Protection
- Multi-Factor Authentication (MFA)
- ServiceNow
- Jira Service Management
- BMC Remedy
- Freshservice
Preferred Skills
- Basic PowerShell scripting
- SCCM/MECM
- Microsoft Intune
- Mobile Device Management (MDM)
- Azure Fundamentals
- ITIL Foundation Certification
Daily Responsibilities
- Resolve desktop support tickets within SLA.
- Install new computers and software.
- Troubleshoot login and email issues.
- Configure printers and shared drives.
- Perform preventive maintenance.
- Assist users with application issues.
- Maintain asset inventory.
- Document incidents and resolutions.
Soft Skills
- Strong troubleshooting ability
- Customer service orientation
- Communication skills
- Time management
- Team collaboration
- Attention to detail
- Problem-solving
- Adaptability
Education
- Bachelor's degree or Diploma in Computer Science, Information Technology, or a related field.
- Equivalent technical certifications are also valued.
Preferred Certifications
- CompTIA A+
- CompTIA Network+
- Microsoft Certified: Modern Desktop Administrator Associate
- Microsoft 365 Certified: Endpoint Administrator Associate
- ITIL Foundation
- Google IT Support Professional Certificate
Tools & Technologies
- Windows OS
- Microsoft Office 365
- Active Directory
- Azure AD
- Microsoft Intune
- SCCM/MECM
- ServiceNow
- Jira Service Management
- TeamViewer
- AnyDesk
- Remote Desktop
- PowerShell
- VMware (basic)
- Hyper-V (basic)
KPIs
- First Call Resolution (FCR)
- Average Resolution Time (ART)
- SLA Compliance
- Customer Satisfaction (CSAT)
- Ticket Backlog
- Device Deployment Time
- System Uptime
- Asset Inventory Accuracy