Operations Technician I
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
41 Tierpoint Jobs Hiring Near You
Operations Technician I
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Operations Technician I
Saint Louis, MO · On-site
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. There ...
Operations Technician I
Saint Louis, MO · On-site
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. There ...
Operations Technician I
Saint Louis, MO · On-site
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. There ...
Operations Technician I
Saint Louis, MO · On-site
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. There ...
Operations Technician II
Dallas, TX · On-site
$21.01 - $31.66/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Operations Technician II
Dallas, TX · On-site
$21.01 - $31.66/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Operations Technician I
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. Shift ...
Operations Technician I
$19.91 - $29.87/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. Shift ...
Lead Operations Technician
Fort Worth, TX · On-site
$39K - $51K/yr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Lead Operations Technician
Fort Worth, TX · On-site
$39K - $51K/yr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Operations Technician II
Dallas, TX · On-site
$21.01 - $31.66/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Operations Technician II
Dallas, TX · On-site
$21.01 - $31.66/hr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
EOC Team Lead
Saint Louis, MO · On-site
$54K - $83K/yr
Overview The EOC Team Lead is responsible for providing quality customer experience to TierPoint clients while leading and training employees to provide clients an overwhelmingly positive support ...
EOC Team Lead
Saint Louis, MO · On-site
$54K - $83K/yr
Overview The EOC Team Lead is responsible for providing quality customer experience to TierPoint clients while leading and training employees to provide clients an overwhelmingly positive support ...
Customer Success Manager
$83K - $133K/yr
Overview As a Customer Success Manager at TierPoint, you'll own the renewal experience for a portfolio of approximately ~500 customer accounts across the United States. You'll spend 70% of your time ...
Customer Success Manager
$83K - $133K/yr
Overview As a Customer Success Manager at TierPoint, you'll own the renewal experience for a portfolio of approximately ~500 customer accounts across the United States. You'll spend 70% of your time ...
Lead Operations Technician
Fort Worth, TX · On-site
$39K - $51K/yr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
Lead Operations Technician
Fort Worth, TX · On-site
$39K - $51K/yr
The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...
EOC Support Analyst
Saint Louis, MO · On-site
$23/hr
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
EOC Support Analyst
Saint Louis, MO · On-site
$23/hr
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
Sr Automation Engineer
$101K - $155K/yr
Python experience is also a plus Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in ...
Sr Automation Engineer
$101K - $155K/yr
Python experience is also a plus Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in ...
EOC Support Analyst
Norristown, PA · On-site
$23/hr
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
EOC Support Analyst
Norristown, PA · On-site
$23/hr
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
EOC Support Analyst
Saint Louis, MO · On-site
$23/hr
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
EOC Support Analyst
Saint Louis, MO · On-site
$23/hr
Office/Hybrid Enviroment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with ...
Manager, Accounting
Saint Louis, MO · On-site
$83K - $105K/yr
Hybrid schedule from our Coporate office in Des Peres, MO with WFH flexibility Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation ...
Manager, Accounting
Saint Louis, MO · On-site
$83K - $105K/yr
Hybrid schedule from our Coporate office in Des Peres, MO with WFH flexibility Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation ...
Manager, Accounting
$83K - $105K/yr
Hybrid schedule from our Coporate office in Des Peres, MO with WFH flexibility Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation ...
Manager, Accounting
$83K - $105K/yr
Hybrid schedule from our Coporate office in Des Peres, MO with WFH flexibility Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation ...
Manager, Data Center Operations
Dallas, TX · On-site
$83K - $133K/yr
Prior experience particularly in the data center industry Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that ...
Manager, Data Center Operations
Dallas, TX · On-site
$83K - $133K/yr
Prior experience particularly in the data center industry Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that ...
Manager, Data Center Operations
Dallas, TX · On-site
$83K - $133K/yr
Prior experience particularly in the data center industry Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that ...
Manager, Data Center Operations
Dallas, TX · On-site
$83K - $133K/yr
Prior experience particularly in the data center industry Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that ...
Private Cloud Engineer III
$57 - $76.25/hr
Work from Home Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay ...
Private Cloud Engineer III
$57 - $76.25/hr
Work from Home Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay ...
TierPoint Jobs Information
Do workers at TierPoint get paid breaks?
Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
36% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Does TierPoint pay people when they’re sick?
Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
At TierPoint, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from TierPoint affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get paid time off at TierPoint?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at TierPoint worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do TierPoint workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it for TierPoint workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at TierPoint?
Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Do TierPoint managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at TierPoint spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at TierPoint?
Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at TierPoint feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
36% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at TierPoint get to take their breaks without interruption?
Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
45% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at TierPoint?
Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
50% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at TierPoint enjoy their jobs?
Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at TierPoint recommend working with their team?
Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at TierPoint?
Most people didn’t get enough training when they started.
83% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
83% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at TierPoint?
Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think TierPoint’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how TierPoint is doing?
Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular titles at Tierpoint?
What are the most popular cities for Tierpoint jobs?
What are the most popular states for Tierpoint jobs?
What are the most popular job types at Tierpoint?
What are the most popular categories at Tierpoint?
TierPoint rating
6.7
Based on 12 frontline employees who took The Breakroom Quiz
164th of 223 rated it services
Job description
We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. We’re looking for someone who takes pride in their work, appearance, and the upkeep of the facility—someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint’s reliability, attention to detail, and commitment to operational excellence.
The shift will be as follows:
- Sunday - Thursday, 5:45am - 2:15pm
Hardware and Infrastructure Support:
- Assist in the Installation, configuration, and maintenance of servers, storage devices, and network equipment.
- Provide remote smart hands support for customer advanced issues/concerns.
Monitoring & Maintenance:
- Monitor and respond to alerts related to power, cooling, and network performance.
- Perform regular facility security and operational walk-throughs for issue identification, reporting and documentation.
- Follow Method of Procedures (MOP) for equipment & cabling maintenance.
Incident Response & Troubleshooting:
- Escalate critical incidents to senior engineers or management when needed.
- Proactively manage ticket queue for timely request response and completion.
Security & Compliance:
- React to alarms promptly and escalate any urgent or unresolved issues to senior staff.
- Escort and supervise third-party vendors and visitors when required.
- Maintain accurate records of equipment changes, incidents, and maintenance activities.
- Monitor security cameras.
- Other duties as assigned
- High School degree or equivalent
- Adequate professional experience and knowledge to perform Job Responsibilities
- Excellent verbal, written, and interpersonal skills
- Ability to prioritize and organize effectively
- Ability to work on multiple projects simultaneously
- Ability to work both independently and with others
- Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
- Proficiency in using MS Office Suite and Windows-based computer applications
Preferred Experience
- Prior experience particularly in the data center industry
Working Conditions
- Data Center Operations environment.
- Shift Work:
- Availability for on-call duties and occasional shift work, including nights and weekends, as required by the data center’s operational needs.
- Physical Requirements:
- Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $19.91 - $29.87
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What TierPoint employees say
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Benefits
Hours and flexibility
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About TierPoint
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Saint Louis, MO, US
Year founded
2010