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TierPoint

38 Tierpoint Customer Service Representative Jobs Hiring Near You

Tierpoint

Operations Specialist

Hawthorne, NY · On-site

$17.72 - $26.58/hr

... teams and customers alike, representing TierPoint's reliability, attention to detail, and ... Provides quality internal and external customer service surrounding the Company values. * Assist ...

Tierpoint

Operations Specialist

Hawthorne, NY · On-site

$17.72 - $26.58/hr

... teams and customers alike, representing TierPoint's reliability, attention to detail, and ... Provides quality internal and external customer service surrounding the Company values. * Assist ...

Tierpoint

Operations Specialist

Raleigh, NC · On-site

$17.72 - $26.58/hr

... teams and customers alike, representing TierPoint's reliability, attention to detail, and ... Provides quality internal and external customer service surrounding the Company values. * Act as ...

Tierpoint

Operations Specialist

Raleigh, NC · On-site

$17.72 - $26.58/hr

... teams and customers alike, representing TierPoint's reliability, attention to detail, and ... Provides quality internal and external customer service surrounding the Company values. * Act as ...

Tierpoint

Operations Technician I

Lenexa, KS · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...

Tierpoint

Operations Technician I

Philadelphia, PA · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. The shift ...

Tierpoint

MEP Technician II

Charlotte, NC · On-site

Excellent oral and written communication and customer service skills * Extensive experience with ... Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We ...

Tierpoint

Operations Technician II

Fort Worth, TX · On-site

$21.01 - $31.66/hr

A strong customer service mindset is essential, as you'll interact with customers to ensure their ... teams and customers alike, representing TierPoint's reliability, attention to detail, and ...

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. There shift ...

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. There shift ...

Tierpoint

Operations Technician I

Sioux Falls, SD · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. The shift ...

Tierpoint

Operations Technician I

Lenexa, KS · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. The ...

Tierpoint

MEP Technician II

Saint Louis, MO · On-site

Excellent oral and written communication and customer service skills * Extensive experience with ... Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We ...

Tierpoint

Operations Technician I

Dallas, TX · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. There shift ...

Tierpoint

Operations Technician I

Sioux Falls, SD · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. The shift ...

Tierpoint

Operations Technician I

Dallas, TX · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. There shift ...

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. There shift ...

Tierpoint

Operations Technician I

Seattle, WA · On-site

$19.91 - $29.87/hr

... customer service knowing your positive contributions represent what we are all about. General ... TierPoint's reliability, attention to detail, and commitment to operational excellence. The shift ...

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TierPoint Jobs Information

Do workers at TierPoint get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Does TierPoint pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

At TierPoint, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from TierPoint affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at TierPoint?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at TierPoint worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do TierPoint workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for TierPoint workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at TierPoint?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do TierPoint managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at TierPoint spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at TierPoint?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint get to take their breaks without interruption?

Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at TierPoint?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at TierPoint?

Most people didn’t get enough training when they started.
83% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at TierPoint?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think TierPoint’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how TierPoint is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Tierpoint?

What are the most popular categories at Tierpoint?

Infographic showing various Customer Service Representative job openings at Tierpoint in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, and 10% Remote job distribution.

Operations Specialist

Tierpoint

Hawthorne, NY • On-site

$17.72 - $26.58/hr

Full-time

Posted 25 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

168th of 226 rated it services

Job description

Overview
TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties. In this role you will have the opportunity to act as a point of contact for clients, vendors, and internal team members. You must have the ability to work in a fast-paced and rapidly changing environment while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.
We're looking for someone who takes pride in their work, appearance, and the upkeep of the facility-someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence.
Shift will be as follows:
  • Monday - Friday, 8:00am - 4:00pm

Responsibilities
  • Provides quality internal and external customer service surrounding the Company values.
  • Assist with assigned projects to support Sales, Marketing, Operations, Security and Compliance.
  • Act as the point of contact for internal and external clients; coordinates meetings between different departments internally as well as external meetings via web conference, conference call or in person.
  • Scheduling and calendar management for several employees.
  • Produce reports, minutes and presentations.
  • Other duties as assigned.

Qualifications
  • Ability to use good judgment and decision-making skills
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills
  • Ability to prioritize and organize effectively
  • Ability to work on multiple projects simultaneously
  • Ability to work both independently and with others
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
  • Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience
  • Prior experience particularly in the data center industry
  • High School degree or experience in a customer service/help desk environment.

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $17.72 - $26.58
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