Teradata Marketing Applications

62 Teradata Customer Service Jobs Hiring Near You

Teradata Customer Management Applications is seeking a talented User-Interface Developer capable of ... Service Developers to implement the "Best of Breed" Enterprise Marketing Applications. * Work ...

To create applications that work on cross-platforms, we use a number of frameworks such as Titanium ... Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ...

... our customers leverage cloud services to join our Teradata Go To Market (GTM) team. This is a ... Collaborate with Marketing to prioritize the most effective marketing activities to drive impact ...

... applications • Translate technical impacts to business stakeholders; coordinate with DBAs ... services with minimum downtime • Implements and maintains database security. • Sets up and ...

... answer customer questions related to supported applications or customer issues, support ... Midtier DB2, Teradata, Mainframe DB2, DB2 Stored Procedures, Mongo DB

... customer expectations. Strong analytical and problem-solving skills, ability to react quickly to ... applications on Teradata. Extensive experience in development and deployment of Data Warehouse ...

... , consulting and outsourcing company delivering exceptional business solutions and customer value ... Must be Teradata Master 12-14 Certified: Must be willing to work M-F local and Onsite Must be a ...

Pro Consulting service offerings include contingent Staff Augmentation of IT professionals ... Should be able to manage expectations with IT and business customers and should have experience ...

Pro Consulting service offerings include contingent Staff Augmentation of IT professionals ... Should be able to manage expectations with IT and business customers and should have experience ...

... customer inquiries. • Compile and provide technical product submittal packages. • Manage pump ... Requirements: • Sales/Marketing/Applications experience preferred. • Bachelor of Mechanical or ...

... Services teams to ensure solution alignment and ongoing customer success * Coordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals * Interface with internal Teradata ...

We provide these services in multiple computing environments and use technologies such as client ... Experience with designing, architecting and developing high-volume Teradata-based applications

PLM data management architecture, data modeling to support various applications, customer ... Teradata, HANA, Azure and Snowflakes) , programming (XML, JavaScript, or ETL frameworks)

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Teradata Marketing Applications Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Teradata?

Teradata is a data analytics company that values innovation, collaboration, and customer satisfaction, fostering a culture of continuous learning and improvement. The company's global teams work together to design, develop, and deliver data management and analytics solutions, often in a fast-paced and dynamic environment that encourages creativity and problem-solving. Working at Teradata may appeal to candidates who are passionate about data and analytics, enjoy working on complex projects, and are motivated by the opportunity to make a meaningful impact in the industry.
Infographic showing various Customer Service job openings at Teradata in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 45% Physical, and 55% Remote job distribution.

Director Pricing Strategy - AI Platform

Teradata

Columbus, OH

Full-time

Medical, Life, Retirement

Posted 15 days ago


Job description

Our Company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You'll Do

The Director/Sr. Director of Pricing Strategy for the AI Platform leads monetization for Teradata's AI/ML, LLM, agentic, and compute-intensive workloads. This role shapes how Teradata captures value in the rapidly evolving AI market.

  • Develop and own the end-to-end pricing strategy for the AI Platform portfolio.
  • Define pricing strategy for AI workloads, including model training, inference, vector search, and agentic orchestration.
  • Build usage-aligned pricing models that scale with compute, GPU, and AI service consumption.
  • Conduct competitive analysis across AI platforms.
  • Develop packaging and SKU strategy for AI platform and add-ons.
  • Collaborate with Finance to model revenue impact, elasticity, and pricing scenarios.
  • Partner with Sales and Deal Desk to ensure pricing is executable and aligned with field needs.
  • Establish pricing guardrails and discount frameworks specific to AI workloads.
  • Drive readiness for AI product launches, including pricing, PIDs, CPQ requirements, and enablement.

Who You'll Work With

You will partner with AI Product leadership to influence roadmap prioritization based on monetization potential.

What Makes You a Qualified Candidate

  • 10-15+ years in pricing, AI product strategy, or cloud monetization
  • Experience with AI/ML platforms and agentic AI pricing
  • Strong financial modeling and scenario analysis skills
  • Proven track record building value-based pricing models
  • Experience partnering with Product, Finance, and Sales leadership
  • Bachelor's degree required; MBA or equivalent preferred

What You'll Bring

  • Deep understanding of AI/ML workloads, GPU economics, and model lifecycle
  • Ability to simplify complex technical concepts into clear pricing narratives
  • Highly collaborative; strong cross functional influence
  • Executive presence with strong storytelling and framing skills
  • Comfortable operating in ambiguity and driving clarity

Why We Think You'll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

#LI-CP2

Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. If you require accommodations during the interview process, please let your recruiter know and we will work with you to meet your needs.

Pay Rate: 156400.0000 - 195600.0000 - 234700.0000 Annually

Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance.

Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits