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Teradata Marketing Applications

62 Teradata Customer Service Jobs Hiring Near You

Teradata

Principal AI Architect - 220212

San Diego, CA · On-site

... applications on top of Vantage. You will set the architectural direction for how AI Studio ... with confidence, customers adopting AI Studio at scale, and Teradata being recognized as the ...

Teradata

Principal AI Architect

Boston, MA · On-site

... applications on top of Vantage. You will set the architectural direction for how AI Studio ... with confidence, customers adopting AI Studio at scale, and Teradata being recognized as the ...

Teradata

Product Support Engineer III

Boston, MA · On-site +1

You'll work on complex, enterprise-scale data analytics platforms, helping customers diagnose ... Hands‑on experience with the Teradata Database and Teradata client applications (preferred)

Teradata

Product Support Engineer III

Honolulu, HI · On-site +1

You'll work on complex, enterprise-scale data analytics platforms, helping customers diagnose ... Hands-on experience with the Teradata Database and Teradata client applications (preferred)

Experis

PySpark/TeraData Engineer

Charlotte, NC · On-site

$80.60K - $107.40K/yr

Design, develop, enhance, and support applications that integrate with various business components ... Analyze, troubleshoot, and resolve application and process issues, coordinating with customer ...

Edge Global

Teradata Infrastructure DBA

Seattle, WA · On-site

Communication and stakeholder management: vendors, management and applications * Translate ... Teradata, customer, datacenter, vendor co-ordinations * Forecast data, security audits * User ...

Teradata

Principal AI Architect

Phoenix, AZ · On-site

... applications on top of Vantage. You will set the architectural direction for how AI Studio ... with confidence, customers adopting AI Studio at scale, and Teradata being recognized as the ...

Teradata

Principal AI Architect

Oklahoma City, OK · On-site

... applications on top of Vantage. You will set the architectural direction for how AI Studio ... with confidence, customers adopting AI Studio at scale, and Teradata being recognized as the ...

Teradata

Product Support Engineer III

Phoenix, AZ · On-site +1

You'll work on complex, enterprise-scale data analytics platforms, helping customers diagnose ... Hands-on experience with the Teradata Database and Teradata client applications (preferred)

Marketing Direction

Fractional CMO

Saint Petersburg, FL · On-site

... Strategy | Customer Journey Mapping | Sales Enablement | MarTech Architecture | AI Marketing ... Variety with depth - professional services clients across multiple verticals, each with unique ...

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All JobsTeradata Customer Service Jobs

Teradata Marketing Applications Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Teradata?

Teradata is a data analytics company that values innovation, collaboration, and customer satisfaction, fostering a culture of continuous learning and improvement. The company's global teams work together to design, develop, and deliver data management and analytics solutions, often in a fast-paced and dynamic environment that encourages creativity and problem-solving. Working at Teradata may appeal to candidates who are passionate about data and analytics, enjoy working on complex projects, and are motivated by the opportunity to make a meaningful impact in the industry.
What are the most popular jobs at Teradata?
What are the most popular categories at Teradata?
Infographic showing various Customer Service job openings at Teradata in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 45% Physical, and 55% Remote job distribution.

Principal AI Architect - 220212

Teradata

San Diego, CA • On-site

Full-time

Posted 15 days ago

Job description

Our Company
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What You'll Do
As the Principal AI Architect for Teradata AI Studio, you will define the technical architecture of Teradata's end-to-end AI development environment - the platform where data scientists, ML engineers, and AI developers build, test, deploy, and monitor AI and agentic applications on top of Vantage.
You will set the architectural direction for how AI Studio integrates with Teradata Vantage's query engine, model registry, feature store, and agent harness. You will establish the patterns for how enterprise customers build trustworthy AI workflows - from data preparation through model deployment to agent-driven automation - and ensure that AI Studio is the most capable, governed, and scalable AI development environment in the market.
This is a hands-on technical leadership role. Success means shipping architectural decisions that other engineers can build on with confidence, customers adopting AI Studio at scale, and Teradata being recognized as the platform of choice for enterprise AI development.
Who You'll Work With
You will be the senior technical voice for AI Studio within Teradata's AI Apps, Analytics, and UX Engineering organization. You will partner with the VP of Engineering for AI Platform, the Staff AI Engineers building AI Studio components, and the Product Management team to align architecture with product strategy.
This role has significant cross-functional reach - you will engage with Teradata's Core Data Platform team on Vantage integration points, with the Security and Governance team on enterprise-grade AI controls, and with key customers in design partner engagements to ensure AI Studio solves real problems at enterprise scale.
What Makes You a Qualified Candidate
  • 10+ years of software engineering experience, including 3+ years in a senior architect or principal engineer role with platform-wide technical scope.
  • Demonstrated expertise designing AI/ML platforms or developer tools: model serving infrastructure, feature stores, experiment tracking, MLOps pipelines, or AI agent development environments.
  • Deep understanding of LLM integration patterns: RAG architectures, fine-tuning pipelines, evaluation frameworks, and agent tool-calling interfaces.
  • Experience with enterprise data platforms (Teradata Vantage, Snowflake, Databricks, or equivalent) at sufficient depth to architect against their APIs, security models, and performance characteristics.

What You'll Bring
  • Experience building developer-facing platforms - SDKs, APIs, or IDEs - that external developers adopt and extend.
  • Familiarity with open-source AI development tools: MLflow, Weights & Biases, Hugging Face, LangChain, LangGraph, or comparable.
  • Understanding of enterprise AI governance requirements: model lineage, data access controls, audit logging, and responsible AI guardrails.
  • Experience with cloud-native architecture (AWS, Azure, GCP) and containerized ML workloads (Kubernetes, Docker).
  • Strong cross-functional influence: you can drive alignment across engineering, product, and customer-facing teams without formal authority.
  • A portfolio of architectural decisions - RFCs, design docs, or open-source work - that demonstrates your approach.
  • A passion for how AI can unlock potential to help our teams, our customers, and our communities achieve great things.

Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.
#LI-CP2
Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. If you require accommodations during the interview process, please let your recruiter know and we will work with you to meet your needs.

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