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24 Sunpower Field Service Engineer Jobs Hiring Near You

Sunpower

Operations Specialist - Work Orders

Orem, UT · On-site

$18 - $20/hr

Coordinate service appointments with customers, service technicians, field crews, and ... Work closely with operations leadership, internal teams, engineering, and subcontractors. * Ensure ...

Sunpower

Operations Coordinator - Work Orders

Orem, UT · On-site

$16 - $18/hr

This role focuses on execution and follow-through, working closely with O&M Specialists, field teams, and customers to ensure service requests are scheduled accurately and completed efficiently. This ...

SunPower

Operations Coordinator - Work Orders

Orem, UT · On-site

$16 - $18/hr

This role focuses on execution and follow-through, working closely with O&M Specialists, field teams, and customers to ensure service requests are scheduled accurately and completed efficiently. This ...

SunPower

Operations Coordinator - Work Orders

Orem, UT · On-site

$16 - $18/hr

This role focuses on execution and follow-through, working closely with O&M Specialists, field teams, and customers to ensure service requests are scheduled accurately and completed efficiently. This ...

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Operations Specialist - Work Orders

Operations Specialist - Work Orders

Sunpower

Orem, UT • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life

Posted 25 days ago

Job description

Work Order (O&M) Specialist - Solar Operations
Job Level: Specialist
Location: Orem, Utah
Shift: Full-Time
Department: Operations, Work Orders
Division: Blue Raven Solar
Compensation: $18-20/hr
Benefits: Full-time employees are eligible for Health, Dental, Vision, Life & Accident insurance, an HSA Savings Account, and the opportunity to receive stock options.
Role Overview
We are seeking a highly organized and proactive O&M Specialist to support the coordination, scheduling, and execution of solar Operations & Maintenance work orders. This role serves as a central operational hub between customers, field teams, subcontractors, and internal stakeholders to ensure efficient resolution of system issues and a high-quality customer experience from work order creation through completion.
This position emphasizes strong operational coordination, customer communication, and cross-functional collaboration within a fast-paced solar environment.
Key Responsibilities
Work Order Management
  • Receive, create, schedule, and manage O&M work orders from initiation to completion.
  • Ensure accurate data entry, documentation, and status tracking in internal systems.
  • Monitor timelines, dependencies, and completion milestones.
Scheduling & Coordination
  • Coordinate service appointments with customers, service technicians, field crews, and subcontractors.
  • Optimize schedules to maximize crew efficiency and minimize downtime.
  • Coordinate multiple parties, materials, and access requirements as needed.
Customer Communication
  • Serve as the primary point of contact for customers throughout the O&M lifecycle.
  • Provide clear, timely updates on scheduling, system status, and next steps.
  • Handle escalations, reschedules, and service conflicts with professionalism and empathy.
  • Support billing, payment collection, or service approvals when required.
Operational Support
  • Maintain grasp of assigned work in process (WIP), ensuring equilibrium with customer service.
  • Identify trends, recurring issues, or blockers impacting service delivery.
  • Support internal teams with accurate reporting and real-time status updates.
  • Assist with process improvements to enhance operational efficiency and customer satisfaction.
Collaboration & Reporting
  • Work closely with operations leadership, internal teams, engineering, and subcontractors.
  • Ensure alignment across departments to meet service-level expectations and operational goals.

Qualifications
Required
  • Experience in project coordination, scheduling, or work order management (solar, construction, utilities, or field services preferred).
  • Strong organizational and multitasking skills with high attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency with scheduling tools, CRM systems, and MS Office Suite or Google Workspace.
Preferred
  • Knowledge of solar PV systems, field service operations, or O&M workflows
  • Experience in a customer-facing service or operations role.
  • Ability to interpret basic work scopes, service notes, or technical documentation.

Key Competencies
  • Strong time management and problem-solving skills.
  • High level of ownership, accountability, and follow-through.
  • Customer-first mindset with the ability to balance service quality and operational efficiency.
  • Calm and adaptable under shifting priorities and time-sensitive situations.

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