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Field Operations Technician

Job Level: Entry Level

Location: Pennsylvania

Shift: FT (40+ hrs/wk)

Compensation: $19-$22 an hour

About SunPower: SunPower's mission is to provide industry leading, innovative, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one solar solution that supports the transition to clean energy.

SunPower continues to grow through strategic acquisitions of leading solar companies. These have included SunPower, Blue Raven Solar, Complete Solar, and Sunder Energy. These transitions bring together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone.

Benefits:

Employee RSU Awards program

Quarterly & Annual bonus program (based on individual and company performance)

Competitive coverage for Health, Dental, and Vision insurance

PTO/DTO for full-time employees

10 paid holidays

Position Summary:

The Field Operations Technician (FOT) is an entry-level position responsible for completing all events assigned to them each day. This role is tasked with acquiring and delivering approved plans sets from jurisdiction buildings, coordinating times and meeting with inspectors, and completing work orders for minor corrections, repairs, and other small tasks. Additionally, the FOT communicates with customers to assess needs and issues, coordinates with corporate office representatives for feedback and scheduling questions, and ensures that all assigned work is completed and documented accurately and efficiently.

FOTs are expected to be able to handle up to 5 events per day and should not have more than 2 inspection failures attributed solely to their actions (or lack thereof) in any 3 month period. FOTs should be able to complete the work and meet the requirements as listed below.

Essential Duties:

Complete all assigned daily events, including tasks related to installation, inspection preparation, and energization

Perform on-site work such as equipment checks, documentation, system verification, and basic troubleshooting

Ensure that all assigned field tasks meet quality standards and are completed within expected timeframes

Prepare systems for inspections by verifying readiness, performing corrections, and ensuring required materials are on-site

Document any site issues or risks that may affect inspection outcomes or system performance

Accurately document all work performed, including photos, notes, and required forms

Provide professional and courteous support during all customer interactions

Work closely with corporate office representatives, schedulers, and project managers to coordinate event timing, updates, and required documentation

Follow all safety protocols, PPE requirements, and company policies while performing field work

Minimum Qualifications:

Entry-level experience in solar, construction, electrical work, field service, or related technical fields is preferred

Ability to follow technical instructions and standard operating procedures

Ability to complete multiple field events per day and maintain productivity standards

Strong communication skills for interacting with customers and office staff

Strong attention to detail to prevent inspection failures and ensure site readiness

Basic problem-solving ability to handle on-site challenges

Ability to work outdoors in varying weather conditions

Capable of climbing ladders, lifting equipment, and working on rooftops (if required by company)

Strong reliability, punctuality, and ability to work independently

While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.