SoFi
SoFi

51 Sofi Data Jobs Hiring Near You

Senior Product Manager, Operations

Seattle, WA · On-site

$144K - $190K/yr

You will partner closely with Support Operations, Engineering, Design, Data, and Product teams across SoFi to identify high-impact opportunities, define priorities, manage tradeoffs, and deliver ...

Staff Fraud Analyst

New York, NY · On-site

$67K - $89K/yr

The fraud prevention analyst will help SoFi develop better data driven fraud decisioning by: * Architect and scale robust table structures and analytics using expert-level SQL and Python to serve as ...

... data and operational details. * Exceptional verbal and written communication skills, with a ... SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment ...

Fraud Strategist - Ecosystem

Cottonwood Heights, UT · On-site

$115K - $149K/yr

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial ... BA/BS in Statistics, Information Systems, Mathematics, Data Science, or related fields, or ...

Senior Business Operations Analyst

Salt Lake City, UT · On-site

$89K - $115K/yr

They bring new ways of thinking, data sources, technologies, and capabilities to SoFi Technologies. What you'll do: * Must possess extremely proficient SQL skills that are used on a daily basis

Senior Business Operations Analyst

Salt Lake City, UT · On-site

$89K - $115K/yr

They bring new ways of thinking, data sources, technologies, and capabilities to SoFi Technologies. What you'll do: * Must possess extremely proficient SQL skills that are used on a daily basis

The Role SoFi is seeking a dynamic Underwriting leader to join our Frisco, TX management team to ... Train and coach the team to consistently exceed production and quality goals, utilizing data-driven ...

Senior Staff AI Engineer

San Francisco, CA · On-site

$123K - $169K/yr

SoFi's Senior Staff AI Engineer is a hands-on AI engineering role in SoFi's growing independent ... Bachelor's or Master's degree in Computer Science, Data Science, AI, Machine Learning, or a related ...

Senior Staff AI Engineer

San Francisco, CA · On-site

$123K - $169K/yr

SoFi is a next-generation financial services company and national bank that is changing the way ... Required : • Bachelor's or Master's degree in Computer Science, Data Science, AI, Machine ...

SoFi is a next-generation financial services company and national bank that is transforming ... or data exfiltration events. • Ability to interpret technical findings and translate them into ...

We are seeking a Cybersecurity Incident Commander to join SoFi's Cyber Defense program and lead ... or data exfiltration events. * Ability to interpret technical findings and translate them into ...

We are seeking a Cybersecurity Incident Commander to join SoFi's Cyber Defense program and lead ... or data exfiltration events. * Ability to interpret technical findings and translate them into ...

Senior Manager, Workday HCM

San Francisco, CA · On-site

$149K - $196K/yr

At SoFi, Workday is a shared enterprise platform across HR and Finance, making this a highly cross ... Ensure strong operational rigor across system performance, data integrity, security, and compliance

Showing results 21-40

Senior Product Manager, Operations

Senior Product Manager, Operations

SoFi

Seattle, WA • On-site

$144K - $190K/yr

Other

Posted 6 days ago


Job description

The Role

At SoFi, we're on a mission to help our members get their money right and become a Top 10 financial institution. We're seeking an experienced Senior Product Manager, Operations to own the vision, strategy, and delivery of operations and support platform capabilities that help us scale efficient, high-quality member experiences.

In this role, you will work across self-service experiences, agent tooling, workflow automation, case management, and omnichannel support capabilities to improve efficiency, drive consistency, and enable better outcomes for both members and internal teams.

You will partner closely with Support Operations, Engineering, Design, Data, and Product teams across SoFi to identify high-impact opportunities, define priorities, manage tradeoffs, and deliver scalable solutions. The capabilities you build will empower front-line agents, reduce manual work across operations teams, and create the foundation for seamless, end-to-end member support across multiple product areas.

What You'll Do

  • Create and articulate a clear product vision, strategy, and roadmap for your product area, aligned with SoFi's broader business objectives.
  • Deeply understand member support journeys, agent workflows, and operations pain points to identify opportunities to improve efficiency, accuracy, and experience.
  • Partner closely with engineering,design, and user experience research throughout the product lifecycle, from discovery and concept development through execution and high-quality delivery.
  • Define success metrics and rigorously measure business impact, operational efficiency, and platform performance.
  • Balance member, agent, business, and technical needs to make thoughtful prioritization and investment decisions.
  • Build alignment and trust across cross-functional stakeholders, and communicate product strategy, progress, risks, and outcomes clearly to leadership.

What You'll Need

  • 6+ years of product management experience.
  • Bachelor's degree or higher, ideally in a technical, finance, or quantitative field.
  • Proven ability to lead cross-functional product initiatives in fast-paced, complex environments.
  • Strong product judgment and a proactive, results-oriented mindset.
  • Customer-first and operator-minded approach, with the ability to translate user pain points into scalable product solutions.
  • Experience working on internal tools, workflow systems, case management, support platforms, or process automation.
  • Ability to understand complex user scenarios, business processes, and technical concepts well enough to make informed product decisions.
  • Strong collaboration skills and the ability to work effectively with engineering, operations, design, and business stakeholders.
  • Excellent written and verbal communication skills, including the ability to simplify complexity for diverse audiences.
  • High attention to detail and strong analytical thinking.

Nice to Have

  • Experience working on self-service, customer support, agent tooling products, or omnichannel service experiences (chat, voice, in-app support).
  • Experience in fintech, financial services, or other highly regulated industries.