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60 Skydio Customer Success Manager Jobs Hiring Near You

Skydio, Inc

Manager, Technical Support

Collaborate with the Skydio Mission Success Center of Excellence team to shape team training, quality management, and CRM efficiency and effectiveness * Close out each day with the knowledge that you ...

Skydio, Inc

Mission Success Operations Manager

$103K - $150K/yr

Skydio is the leading US drone company and the world leader in autonomous flight, the key ... This role reports to the Senior Manager of Customer Success and will work closely with all customer ...

Skydio, Inc

Technical Support Specialist

$59K - $100K/yr

... the Skydio Customer Success organization to ensure customers get the best out of their UAS ... Experience with multi-channel customer communication (phone, chat, email support) * CRM technology ...

Skydio

Program Manager, DFR

New York, NY · On-site

$139K - $175K/yr

You will join our Customer Success team, and will be Skydio's Law Enforcement customer liaison and ... Manage production and implementation programs against cost, schedule and technical requirements.

Skydio

Program Manager, DFR - Chicago

Chicago, IL

$145K - $180K/yr

You will join our Mission Success team, and will be Skydio's Law Enforcement customer liaison with ... Manage production and implementation programs against cost, schedule and technical requirements.

Skydio, Inc

Program Manager, DFR - Chicago

Chicago, IL · On-site

$145K - $180K/yr

You will join our Mission Success team, and will be Skydio's Law Enforcement customer liaison with ... Manage production and implementation programs against cost, schedule and technical requirements.

Skydio

Senior Revenue Operations Manager

San Mateo, CA

$160K - $200K/yr

Skydio is the leading US drone company and the world leader in autonomous flight, the key ... This person will partner across Sales, Marketing, Customer Success, Finance, and Business Systems ...

Skydio, Inc

Aviation Regulatory Program Manager

$122K - $155K/yr

Skydio is the leading US drone company and the world leader in autonomous flight, the key ... Obsessive focus on customer success. * Excellent written and oral communication skills, including ...

Skydio, Inc

Deployment Engineer - Southeast

$115K - $135K/yr

... Skydio's agile and world class technical teams.This role reports to the Customer Success ... Track and manage all implementation projects with our large enterprise customers for successful ...

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Infographic showing various Customer Success Manager job openings at Skydio in the United States as of August 2026, with employment types broken down into 3% Internship, and 97% Full Time. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution.

Customer Success Manager, DFR Majors - Florida

Skydio, Inc

Remote

$120K - $160K/yr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
About the Team:
The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success.
About the role:
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our Public Safety customers. A successful candidate will become an indispensable bridge between our customers and Skydio's extremely agile and world class technical teams. This role reports to the Manager, Customer Success (Public Safety, Major-Markets) and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers.
Location: This role is ideally suited for candidates based in the state of Florida or in the Southeast near a major airport
How you'll make an impact:
  • Build scalable processes for customer on-boarding and post sales success
  • Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services.
  • Develops Healthy Customer Relationship through proactive support and cadence based follow ups
  • Quantifying product feedback and briefing executives to drive software and hardware engineering to better fit our customers needs
  • Create customer Loyalty through proactive support and account management
  • Advocate for Enterprise customers through deep understanding of their use cases and needs
  • Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology
  • Ensure expansions and renewals through proactive support.
  • Manage ~20x accounts driving adoption to ensure expansions and renewals of book of business.

What makes you a good fit:
  • Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement).
  • Proven track record of implementing new technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
  • Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
  • Experience with commercial Unmanned Aircraft Systems and related software development/deployment.
  • Work directly with customers through proactive, metrics based engagement.
  • Work closely with customers to ensure renewals, identifying accounts that are at risk not to renew.
  • Work closely with customers and sales to ensure expansion, identifying the vertical specific pain points that could prevent this expansion.

Requirements
  • A strong desire to learn, innovate, and adapt to a growing and changing environment.
  • Willingness to travel approximately 40%.
  • Ability to obtain a Part 107 certificate.

Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $120,000 - $160,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
*Compensation for certain positions may vary based on the position's location
#LI-WM1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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