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SIG SAUER
SIG SAUER

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Do workers at Sig Sauer get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Sig Sauer pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

At Sig Sauer, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Sig Sauer affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Sig Sauer?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Sig Sauer worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Sig Sauer workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Sig Sauer workers to change shifts?

Most people find it hard to change shifts.
78% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Sig Sauer?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Sig Sauer managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Sig Sauer spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
4% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Sig Sauer?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Sig Sauer good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Sig Sauer feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sig Sauer get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Sig Sauer?

Some people feel stressed here.
51% of people say they often feel stressed at work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sig Sauer enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sig Sauer recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Sig Sauer?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Sig Sauer?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Sig Sauer’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Sig Sauer is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular jobs at Sig Sauer?

What are the most popular categories at Sig Sauer?

Infographic showing various Full Time job openings at Sig Sauer in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative - 1st Shift

SIG Sauer

Tualatin, OR • On-site

$16.75 - $22.75/hr

Full-time

Posted 24 days ago

Sig Sauer rating

8.4

Company rating: 8.4 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

51st of 545 rated manufacturers

Job description

Customer Service Representative
1st Shift - Onsite, Full-Time
SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work™. For more information about the company and product line visit: www.sigsauer.com
Position Summary:
The Customer Service Representative will support our direct product consumers with facilitating repairs, sales and providing product knowledge. They are the key link between customers and SIG SAUER and will be responsible for a broad array of duties. This position coordinates internally and externally to manage and support sales support functions while keeping our customers satisfied and engaged with our products and services via phone, email, and other means of communication.
FLSA: Exempt
Job Duties and Responsibilities:
  • Responds to incoming inquiries for new orders, warranty claims, pricing, availability, general inquiries and support for all product lines
  • Maintain a professional and positive demeanor to optimize customer satisfaction where possible
  • Sell products and accessories to consumers that support their described needs
  • Support the department on a variety of tasks directly related to the consumers interests and/or development of business
  • Collaborate with finance, legal, marketing, IT and other internal teams to best serve our customers.
  • Utilizes several different programs to manage orders, returns, repairs, interactions and research technical requirements/questions.
  • Communicates trends in customer inquiries to management.
  • Attend customer facing tradeshows when opportune
  • Miscellaneous duties as assigned.

Education/Experience & Skills:
  • Bachelor's degree or experience equivalent.
  • Experience with Customer Service, Sales or working in a Call Center.
  • Excellent organizational, interpersonal, verbal, and writing skills.
  • An ability to adapt to changing priorities and responsibilities working in a dynamic and fast paced business environment.
  • Demonstrated ability to effectively prioritize multiple projects to manage on-time results and execution
  • Self-motivated and customer focused.
  • An "A" type personality: passionate, attention to detail, and high energy.

Working Conditions:
  • Prolonged periods of sitting at a desk and working at a computer using a keyboard, mouse, and phone/headset performing repetitive tasks.
  • Ability to lift up to 25 pounds.
  • Must wear required Personal Protective Equipment (PPE) where required to align with 5S standards.
  • Live fire on active firearms ranges, must always be able to demonstrate safe handling of firearms.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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