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60 Sierra Software Reliability Engineer Jobs Hiring Near You

Sierra

Software Engineer, Infrastructure

San Francisco, CA · On-site

$203K - $241K/yr

Sierra is creating a platform to help businesses enhance customer experiences using AI. They are ... Responsibilities : • Ensure the reliability, scalability, and performance of our platform and LLM ...

Sierra

Software Engineer, Security

San Francisco, CA

About us At Sierra, we're building a platform to enable every company in the world to build better ... You thrive in 01 environments , where foundational systems have to balance speed, reliability, and ...

Sierra

Software Engineer, Security

San Francisco, CA · On-site

$230K - $390K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better ... You thrive in 0→1 environments , where foundational systems have to balance speed, reliability ...

Sierra

Software Engineer, Infrastructure

San Francisco, CA

$203K - $241K/yr

At Sierra, we're creating a platform to help businesses build better, more human customer ... Ensure the reliability, scalability, and performance of our platform and LLM inference serving as ...

Sierra

Software Engineer, Infrastructure

San Francisco, CA

$203K - $241K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better ... Ensure the reliability, scalability, and performance of our platform and LLM inference serving as ...

Sierra

Software Engineer, Infrastructure

San Francisco, CA · On-site

$230K - $390K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better ... Ensure the reliability, scalability, and performance of our platform and LLM inference serving as ...

Sierra

Software Engineer, Voice

San Francisco, CA · On-site

Sierra is creating a platform to help businesses build better customer experiences with AI. They are seeking a Software Engineer specializing in voice technology to develop speech recognition and ...

Sierra

Software Engineer, Security

San Francisco, CA · On-site

Create developer-friendly tooling to reduce risk and friction -- whether through automating ... reliability, and trust. Company : Sierra helps businesses to build and deploy AI agents that ...

Sierra

Software Engineer, Insights

San Francisco, CA · On-site

Sierra is creating a platform to help businesses build better customer experiences with AI. They are seeking a Software Engineer to build systems for data analysis and monitoring agent performance.

Sierra

Security Engineer

San Francisco, CA

You'll make pragmatic design trade-offs between usability, performance, reliability, and security ... Sierra to make trade-offs clear and help them move quickly without sacrificing trust. Software ...

Sierra

Security Engineer

San Francisco, CA · On-site

$230K - $390K/yr

You'll make pragmatic design trade-offs between usability, performance, reliability, and security ... Sierra to make trade-offs clear and help them move quickly without sacrificing trust. Software ...

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Infographic showing various Software Reliability Engineer job openings at Sierra in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution.

Software Engineer, Infrastructure

Sierra

San Francisco, CA • On-site

$203K - $241K/yr

Full-time

Re-posted 14 days ago

Job description

Job Summary:
Sierra is creating a platform to help businesses enhance customer experiences using AI. They are seeking a Software Engineer, Infrastructure to design, build, and maintain core systems that ensure the AI platform's security, reliability, and scalability.
Responsibilities:
• Ensure the reliability, scalability, and performance of our platform and LLM inference serving as we rapidly grow traffic.
• Build and maintain cloud infrastructure using Terraform to ensure scalable, secure, and reproducible environments.
• Create and maintain a self-serve infrastructure platform that enables the rest of engineering to deploy and operate services.
• Own and evolve CI/CD pipelines and release management, enabling fast, reliable deployments for Sierra’s platform.
• Architect and operate distributed systems that leverage distributed databases, retrieval systems, and ML models.
• Develop and maintain core data serving abstractions along with authentication and security features (SSO, RBAC, authentication controls).
• Navigate and integrate our stack with enterprise customer environments in scalable and maintainable ways.
• Enhance observability tooling (metrics, logging, tracing) to provide deep visibility into platform health and performance.
• Lead and participate in incident management, improving system resilience through proactive monitoring, root cause analysis, and postmortems.
Qualifications:
Required:
• Strong software engineering background with 5–7+ years of hands-on development experience in highly technical products.
• A strong inclination towards building automation, tooling, and platform, along with designing maintainable systems.
• Proven experience with cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform preferred).
• Hands-on expertise in CI/CD systems, release management, and container orchestration (e.g., Docker, Kubernetes).
• Experience with observability tools (Prometheus, Grafana, Datadog, OpenTelemetry, etc.).
• Experience in incident response and operating distributed systems in production.
• Degree in Computer Science or related field, or equivalent professional experience
Preferred:
• Production experience working with LLMs and machine learning models.
• Background in distributed systems, running SaaS services at scale, and agentic architecture.
• Familiarity with security and authentication protocols (OAuth, SSO, mTLS).
• Previous experience in a fast-paced startup environment or platform/infra-focused team.
Company:
Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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