Service Global

60 Service Global Desktop Support Engineer Jobs Hiring Near You

Desktop Support Engineer Location: Kennewick, WA 99336 (Onsite) Requirements: * 2+ years of experience in Desktop Support, IT Support, EUC Support, or Deployment Support. * Strong knowledge of ...

Field Services / Desktop Support Engineer Location: Onsite - Tahoe Vista, CA Tax Term (W2, C2C): W2 Job Type (Permanent/Contract): Contract Duration: Long-Term Contract Job Description: We are ...

... global provider of a broad range of Technology and Business consulting services. We are in search ... Job Title: Desktop Support Engineer. Location(s): Scottsdale, AZ. Description: * Provide first ...

We are seeking an experienced Desktop Support Engineer with Trade Floor support experience to provide white-glove IT support for front-office users in a fast-paced financial services environment. The ...

... global provider of a broad range of Technology and Business consulting services. We are in search ... Desktop Support Engineer Location(s): Phoenix, AZ Job Summary: Provide first-level technical ...

Desktop Support Engineer Location: Atlanta, GA (Onsite) Duration: Contract Pay Rate: Up to $22/hr ... Excellent communication and customer service skills * Ability to work in a fast-paced, high ...

Be Seen First

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... Service Now Tool * Active Directory * SCCM (Microsoft Configuration Manager) * Imaging / autopilot

Be Seen First

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... Service Now Tool * Active Directory * SCCM (Microsoft Configuration Manager) * Imaging / autopilot

If this is the global application, coordinate with the second level team to resolve the issues. • ... service level agreement. • Respond to end-user requests for updates on ticket status and promptly ...

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

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Service Global Jobs Information

Infographic showing various Desktop Support Engineer job openings at Service Global in the United States as of August 2026, with employment types broken down into 5% As Needed, 90% Full Time, and 5% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Desktop Support Engineer

Sybex Support Services

Manhattan, NY • On-site

Contractor

Posted 21 days ago


Job description

We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working on site or remotely.
This will be a full time contract position will 40 hours per week.
Job Requirements:
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+years'experienceprovidingtechnicalsupportinafastpacedandconstantlychangingenvironment up to executive management level.
  • ExcellentcustomerserviceandcommunicationskillsincludingprovidingVIPsupport
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7
  • OS / office 2011 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications • Support of End User for video conferencing units.
  • Support of mobile device

Duties & Responsibilities:
  • Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
  • Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows)
  • Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
  • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
  • Commercial experience in an IT support technician role that includes 2 years of technical suppor experience in a hybrid Windows and MAC environment
  • Experience in working with a helpdesk operation,to include Windows and Mac clients
  • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android
  • Platforms Expertise in iPad / iPhone
  • Self-starter that is able to collaborate actively withothers in a cross-functional team
  • Proven attention to detail and high standards for quality
  • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
  • Skilled in documenting written troubleshootingsteps and instructions
  • Business professional attire