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Dermalogica is seeking a motivated, skin care savvy Retail Associate to contribute to our growing retail business by leading all sales and training initiatives at our Montreal and surrounding area Sephora locations. You will work to engage and excite both Beauty Advisors and clients alike. The Retail Associate will work with the Sephora Account Manager to uphold visual merchandising standards, provide quality sales support to achieve sales objectives for your designated Sephora location businesses, and supporting events throughout the assigned territory.

What you will do:

Support retail sales 'on-stage'

• Approach clients, connect and engage in conversation to drive sales
• Achieve provided retail sales goals
• Encourage clients to "play"/try the product and experience a service while shopping in-store
• Ensure that Dermalogica products are neat and tidy and placed according to store planogram
• Adhere to dress code specifications as set by Sephora/Dermalogica
• Provide brand agnostic recommendations to the client and be prepared to support clients visiting other 'worlds' within the store
• Complete reports on promotional results, sales targets and qualitative feedback as needed
• Support the Sephora Accounts Manager as needed

Event Support

• Achieve retail sales goals
• Give Dermalogica concept such as Face Mapping Skin Analysis
• Seeking customers in-store to participate in the event
• Assist set up and pack down of event materials
• Portray the most polished and professional image to the client
• Complete reports on promotional results, sales targets and qualitative feedback

Administration Duties

• Complete Sephora & Dermalogica required reports after every store visit
• Adhere to calendar schedule managed by Sephora Account Manager to meet Dermalogica's expectation of store visit frequency. Must communicate any scheduling conflicts in a timely manner, (24-48 hours once schedule is communicated).
• Responding to emails from the Sephora Account Manager in a timely manner
• Communicate store and stock concerns to Sephora Account Manager to support the business

Requirements

The successful candidate will be expected to represent Dermalogica's clean and professional image at all times. A company dress and grooming code is to be followed at all times when representing Dermalogica in-store.This position requires the successful candidate to stand for long periods of time, the ability to lift heavy objects, carry equipment and materials is also necessary.

• Part-time, up to 20 hours weekly
  
• Must be able to work Thursday - Sunday shifts

Qualifications

• Bilingual (English and French speaking) is required
• Minimum two years of proven sales success in luxury/beauty retail
• Experience in the Sephora retail environment is an asset
• Have excellent communication skills
• Possess energy, enthusiasm and a passion for the skin care industry
• Feel comfortable networking
• Be flexible and able to easily adapt in various situations
• Possess a valid driver's license and access to a vehicle
• Must be able to work Thursday - Sunday shifts

Perks Include

• Monthly product allocation
• Ongoing training and development in sales skills
• First look and access to product launches

Why work with us:

You will be working for an industry-leading skin care company that is constantly evolving and innovating in everything we do. Skin Centres, Skin Therapists and clients look to us for the latest in education, products and industry trends.Dermalogica's mission is to define and bring respect and success to professional skin care therapists through excellent education, innovative products and outstanding customer service.

The Dermalogica team is a tight knit group of positive, forward thinking, and creative professionals. You will have the opportunity to work with autonomy and trust.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

who we are:

Dermalogica continues to dominate the professional skin care industry with distribution in over90 countries.Known worldwide as the premiere Skin Therapist's choice for offering the most respected professional skin care line, we are also recognized for our renowned postgraduate education.

Our entrepreneurial spirit, hands-on environment and fast-paced culture encourages employees to be their best, bringing innovative solutions to reach the skin care professional and consumer. We are highly energetic, passionate, and results oriented. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement.

The challenge is to build on the legacy of our brand, our experienced team, and our industry leading education to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a difference and grow your career with the global leader in skin care.

Recruitment Process: Dermalogica Canada does not use AI to screen, assess, or make hiring decisions. Every application is reviewed by a member of our hiring team.

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Dermalogica est a la recherche d'un(e) associe(e) aux ventes au detail motive(e) et passionne(e) par les soins de la peau afin de contribuer a la croissance de son reseau de vente au detail en dirigeant les initiatives de vente et de formation dans les boutiques Sephora de Montreal et des environs.

Dans ce role, vous travaillerez a mobiliser et a enthousiasmer tant les conseiller(ere)s beaute que les client(e)s. Vous collaborerez avec le/la gestionnaire de compte Sephora afin de maintenir les normes de marchandisage visuel, de fournir un soutien aux ventes de qualite pour atteindre les objectifs commerciaux des boutiques Sephora de votre territoire et de soutenir differents evenements promotionnels.

Ce que vous ferez

Soutien aux ventes en magasin

• Approcher les client(e)s, creer un lien et engager la conversation afin de stimuler les ventes.
• Atteindre les objectifs de ventes au detail qui vous sont fixes.
• Encourager les client(e)s a essayer les produits et a profiter d'un service pendant leur magasinage.
• Veiller a ce que les produits Dermalogica soient presentes de facon propre et ordonnee conformement au planogramme du magasin.
• Respecter le code vestimentaire etabli par Sephora et Dermalogica.
• Fournir des recommandations impartiales quant aux marques et etre pret(e) a aider les client(e)s dans les autres sections du magasin.
• Remplir les rapports sur les resultats promotionnels, les objectifs de vente et les commentaires qualitatifs, au besoin.
• Soutenir le/la gestionnaire de compte Sephora selon les besoins.

Soutien aux evenements

• Atteindre les objectifs de ventes au detail.
• Offrir les services et concepts Dermalogica, notamment l'analyse de la peau Face Mapping.
• Recruter des client(e)s en magasin afin qu'ils participent aux evenements.
• Participer a l'installation et au demontage du materiel evenementiel.
• Presenter une image professionnelle et soignee aupres de la clientele.
• Remplir les rapports relatifs aux resultats promotionnels, aux objectifs de vente et aux commentaires qualitatifs.

Fonctions administratives

• Remplir les rapports requis par Sephora et Dermalogica apres chaque visite en magasin.
• Respecter l'horaire etabli par le/la gestionnaire de compte Sephora afin de repondre aux attentes de Dermalogica quant a la frequence des visites en magasin. Tout conflit d'horaire doit etre communique rapidement (dans les 24 a 48 heures suivant la reception de l'horaire).
• Repondre rapidement aux courriels du/de la gestionnaire de compte Sephora.
• Communiquer les preoccupations liees au magasin ou a l'inventaire au/a la gestionnaire de compte Sephora afin de soutenir les activites commerciales.

Exigences

La personne retenue devra representer en tout temps l'image propre et professionnelle de Dermalogica. Le code vestimentaire et les normes de presentation de l'entreprise devront etre respectes lors de toute representation de la marque en magasin.

Ce poste exige :

• La capacite de rester debout pendant de longues periodes.
• La capacite de soulever des charges lourdes.
• La capacite de transporter du materiel et de l'equipement.

Conditions de travail :

• Poste a temps partiel, jusqu'a 20 heures par semaine.
• Disponibilite requise du jeudi au dimanche.

Qualifications

• Bilinguisme obligatoire (francais et anglais).
• Minimum de deux ans d'experience demontree en vente au detail dans le secteur du luxe ou de la beaute.
• Une experience dans l'environnement de vente Sephora constitue un atout.
• Excellentes aptitudes en communication.
• Energie, enthousiasme et passion pour l'industrie des soins de la peau.
• Aisance a developper un reseau de contacts.
• Flexibilite et capacite d'adaptation a diverses situations.
• Permis de conduire valide et acces a un vehicule.
• Disponibilite requise du jeudi au dimanche.