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Sagility
Sagility

3 Sagility Hospital Jobs Hiring Near You

Sagility

Vice President Client Services

Concord, NC · On-site

$129K - $165K/yr

Sagility combines industry-leading technology and transformation-driven BPM services with decades ... Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred Mandatory ...

Sagility LLC

Vice President Client Services

$141K - $181K/yr

Sagility combines industry-leading technology and transformation-driven BPM services with decades ... Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred Mandatory ...

Sagility LLC

Vice President Client Services

Concord, NC · On-site

$129K - $165K/yr

Sagility combines industry-leading technology and transformation-driven BPM services with decades ... Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred Mandatory ...

All JobsSagility Hospital Jobs

Sagility Jobs Information

Do workers at Sagility get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Sagility pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

At Sagility, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Sagility affordable enough for their workers?

Only some people say the health insurance costs are okay.
50% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Sagility?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between November 2024 and November 2025.

Do workers at Sagility worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and November 2025.

Do Sagility workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it for Sagility workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Sagility?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Sagility managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and November 2025.

Do jobs at Sagility spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to take sick days at Sagility?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Sagility good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
58% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Sagility feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Sagility get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Sagility?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Sagility enjoy their jobs?

Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Sagility recommend working with their team?

Not many people recommend working with their team.
72% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Sagility?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Sagility?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Sagility’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Sagility is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

What are the most popular job types at Sagility?

    What are the most popular jobs at Sagility?

    What are the most popular categories at Sagility?

    Infographic showing various Hospital job openings at Sagility in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% Physical, and 54% Remote job distribution.

    Vice President Client Services

    Sagility

    Concord, NC • On-site

    $129K - $165K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 12 days ago

    Sagility rating

    4.6

    Company rating: 4.6 out of 10

    Based on 29 frontline employees who took The Breakroom Quiz

    63rd of 72 rated call and contact centers

    Job description

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

    Vice President Client Services,will be responsible for leading and optimizing our client services function on a global scale, driving client satisfaction, and ensuring the success of international client partnerships. They will provide strategic leadership, manage a diverse team of client services professionals, and develop and execute initiatives to enhance client experiences and maximize client success worldwide.

    Job title:

    Vice President Client Services

    Job Description:

    Education:

    Bachelor's degree in business administration, healthcare management, or a related field

    Experience:

    15+ years experience in related field. Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred

    Mandatory Skills:

    • Proven experience in executive leadership roles within global client services or account management, with a focus on strategic planning and execution.

    • Demonstrated success in leading and developing high-performing teams across multiple regions.

    • Exceptional interpersonal and communication skills, with the ability to build trust, influence, and collaborate across diverse cultural and regional contexts.

    • Strong business acumen and strategic thinking, with the ability to drive global client success, identify growth opportunities, and navigate complex global client relationships.

    • Excellent problem-solving and conflict resolution abilities, with a customer-centric approach.

    • Proficiency in CRM software and other relevant tools.

    • In-depth knowledge of the healthcare industry, including its global trends, regulations, and best practices.

    Roles & Responsibilities:

    • Provide strategic vision and leadership for the Client Services department, aligning it with the company's overall global growth plans and objectives.

    • Develop and execute comprehensive strategies and initiatives to enhance global client satisfaction, drive client success, and achieve business growth targets.

    • Collaborate with the executive team to shape the overall global strategy and ensure client services align with the organization's mission and values.

    • Understand clients' unique needs, goals, and challenges in different regions, and develop customized solutions to meet their evolving requirements.

    • Serve as the escalation point for complex global client issues, ensuring prompt and effective resolution while maintaining positive client relationships.

    • Oversee the delivery of exceptional client service globally, ensuring adherence to service level agreements (SLAs) and consistently exceeding client expectations.

    • Develop and implement processes, workflows, and best practices to optimize global service delivery, efficiency, and scalability.

    • Drive global client success, retention, and growth by proactively identifying opportunities for value creation and providing strategic guidance to global clients.

    • Collaborate with cross-functional teams, including sales and product teams, to identify and capitalize on upsell and cross-sell opportunities, and support global client expansion initiatives.

    • Monitor global client health, satisfaction levels, and business growth, and develop strategies to enhance global client engagement, loyalty, and revenue generation.

    • Collaborate closely with senior leadership, including the CEO and other executives, to align global client services with the overall global business strategy and goals.

    • Act as a key point of contact for global client-related matters, providing updates, insights, and recommendations to the executive team and board of directors.

    • Represent the company in global client-facing meetings, international conferences, and events, enhancing the company's reputation and fostering strategic global partnerships.

    • Attend Industry forum meetings to increase market awareness of Sagility Provider Solutions and its services.

    Sagility Offers Competitive Benefits Including:

    • Medical

    • Dental

    • Vision

    • Life Insurance

    • Short-Term and Long-Term Disability

    • Flexible Spending Account

    • Life Assistance Program

    • 401K with employer contribution

    • PTO and Sick Time

    • Tuition Reimbursement

    Join our team, we look forward to talking with you!

    An Equal Opportunity Employer/Vet/Disability

    Location:

    Work@Home USAUnited States of America

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