Ripple
Ripple

60 Ripple Customer Service Jobs Hiring Near You

Identify and build commercial relationships with Ripple customers seeking digital asset solutions, including custody, payments, stablecoins, tokenization, and trading services. * Partner with senior ...

$120 - $180/hr

Familiarity with regulatory frameworks affecting financial services customers; direct exposure to ... Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team.

New

At Ripple, we're building a world where value moves like information does today. It's big, it ... Identify and manage cross-project dependencies, risks, and customer concerns; drive issue ...

Help deploy and maintain Ripple's multi-region, multi-provider service platforms with a focus on ... A collaborative team player with a customer service orientation and a willingness to build ...

Senior Staff Partner Engineer

New York, NY · On-site

$60.50 - $78/hr

... customers and partners and Ripple * Drive the design, deployment, and successful usage of new ... A strong understanding of network principles and design, and an appreciation of financial services ...

... services networks * Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem ...

... services networks * Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem ...

... services networks * Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem ...

... services networks * Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem ...

Senior Staff Partner Engineer

San Francisco, CA · On-site

$65 - $84/hr

... customers and partners and Ripple * Drive the design, deployment, and successful usage of new ... A strong understanding of network principles and design, and an appreciation of financial services ...

... customers and partners and Ripple * Drive the design, deployment, and successful usage of new ... A strong understanding of network principles and design, and an appreciation of financial services ...

... customers and partners and Ripple * Drive the design, deployment, and successful usage of new ... A strong understanding of network principles and design, and an appreciation of financial services ...

Site Reliability Engineer, Observability

Chicago, IL · On-site

$58.75 - $78/hr

At Ripple, we're building a world where value moves like information does today. It's big, it ... Collaborate with the Subsystems Platform Team to translate common needs into self-service ...

Showing results 21-40

Ripple Jobs Information

What is it like to work at Ripple?

Ripple is a technology company that values innovation, collaboration, and a customer-centric approach, fostering a dynamic and inclusive work environment.

The company's structure is divided into various teams, including engineering, product, and operations, which work together to develop and implement blockchain-based solutions for cross-border payments and financial inclusion. Ripple's headquarters is located in San Francisco, with additional offices in various locations worldwide, offering opportunities for remote work and collaboration.

Working at Ripple may appeal to candidates who are passionate about fintech, blockchain technology, and making a positive impact on the global financial system, as the company offers a unique opportunity to be part of a pioneering effort in the industry.

What makes Ripple an attractive place to work?

Ripple is a leading player in the fintech industry, known for its innovative approach to cross-border payments and its commitment to promoting financial inclusion. The company's workplace culture values collaboration, innovation, and diversity, offering employees a dynamic and inclusive environment that fosters creativity and growth. Joining Ripple provides opportunities for professionals to contribute to shaping the future of global payments, develop their skills in a rapidly evolving industry, and be part of a team that is driving positive change in the financial sector.

What are the most popular job types at Ripple?

    Infographic showing various Customer Service job openings at Ripple in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

    Senior Sales Manager

    Ripple

    New York, NY • On-site

    Full-time

    Retirement, PTO

    Re-posted 16 days ago


    Job description

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
    If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
    The Work
    We are looking for a highly motivated and experienced Senior Sales Manager to join our North America team. If you are passionate about bridging the gap between traditional finance (TradFi) and decentralized finance (DeFi) by building infrastructure to tokenize, store, and settle value in a simple, secure, and compliant way, come join us!
    As a Senior Sales Manager, you will work across all customer segments, ranging from the world's largest financial institutions to crypto-forward companies. You will lead customer conversations covering Ripple's digital asset custody, payments, OTC, trading, and stablecoin solutions, with a particular focus on digital asset custody, including platform security, governance, and operational controls. This includes advising customers on deployment models involving Key Management Systems (HSMs and MPC), permissioning frameworks, and features related to entitlements, policies, and governance controls.
    What You Will Do
    • Identify and build commercial relationships with Ripple customers seeking digital asset solutions, including custody, payments, stablecoins, tokenization, and trading services.
    • Partner with senior institutional sales leaders to drive strategic opportunities across banks, custodians, broker-dealers, payment providers, asset managers, and other financial institutions.
    • Lead discovery, qualification, solution positioning, pricing discussions, and commercial negotiations for select accounts, driving opportunities from initial engagement through contract execution.
    • Support the sales process with functional and technical deep dives, working closely with Customer Solutions Directors and product specialists to address customer requirements.
    • Own and coordinate the RFx process, including competitive analysis, storyline development, response drafting, answer refinement, and review cycles with internal and external subject matter experts.
    • Coordinate pricing and commercial inputs across sales, finance, product, legal, and commercial stakeholders to develop competitive and scalable customer proposals.
    • Pressure-test commercial strategies, proposals, and RFx responses to ensure alignment with customer objectives, product capabilities, and Ripple's business goals.
    • Work cross-functionally to develop deal strategies, account plans, and executive engagement models that advance opportunities toward successful closure.
    • Maintain accurate deal records, including customer requirements, pricing assumptions, risks, blockers, competitive intelligence, and next-step action plans.
    • Assist the North American sales team in achieving quarterly and annual revenue targets.
    • Act as the voice of the customer and collaborate with product, marketing, and customer success teams to influence product roadmap priorities and drive new use cases for custody and other Ripple solutions.
    • Analyze client requirements and align them with product capabilities to develop compelling business cases and solution recommendations.
    • Conduct market research on digital asset custody, tokenization, stablecoins, and broader digital asset infrastructure trends to establish yourself as a trusted advisor to customers and prospects.

    Key Qualifications:
    • Strong understanding of distributed ledger technology and digital asset use cases, including smart contracts, decentralized finance, and other applications.
    • Preferably, a solid understanding of the digital asset custody market.
    • Strong network with excellent relationships with large financial institutions, asset managers, and crypto natives who require digital asset custody solutions.
    • 10+ years of experience in Sales/Business Development, Software/IT Systems product management, Technical Sales, Solution Architecture, or equivalent.
    • 5+ years of relevant experience advising and selling to financial institutions.
    • Demonstrated track record of successful sales or business development support.
    • Ability to work effectively with team members, take on responsibility, and work independently.
    • Willingness to travel as required by client and company engagements.

    For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
    NY Annual Base Salary Range
    $140,000-$165,000 USD
    WHO WE ARE:
    Do Your Best Work
    • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
    • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
    • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
    • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
    • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
    • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

    Take Control of Your Finances
    • Competitive salary, bonuses, and equity
    • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
    • Employee giving match
    • Mobile phone stipend

    Take Care of Yourself
    • R&R days so you can rest and recharge
    • Generous wellness reimbursement and weekly onsite & virtual programming
    • Generous vacation policy - work with your manager to take time off when you need it
    • Industry-leading parental leave policies. Family planning benefits.
    • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

    Benefits listed above are for full-time employees.
    Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
    Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.