Ripple
Ripple

30 Ripple Sales Jobs Hiring Near You

The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product ... Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and ...

Sales Operations Specialist

Chicago, IL · On-site

$116K - $145K/yr

At Ripple, we're building a world where value moves like information does today. It's big, it ... As part of the Revenue Operations team, this role is a strategic partner to Sales, Marketing, and ...

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk ... As part of the Revenue Operations team, this role is a strategic partner to Sales, Marketing, and ...

Customer Success Senior Manager

New York, NY · On-site

$140K - $185K/yr

At Ripple, we're building a world where value moves like information does today. It's big, it ... Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and ...

At Ripple, we're building a world where value moves like information does today. It's big, it ... Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and ...

Senior Corporate Counsel

New York, NY · On-site

$152.60K - $207.30K/yr

You will report directly to Ripple's Deputy General Counsel and play a key role in our mission to implement innovative financial solutions successfully! What You'll Do: * Assist the Company's sales ...

Customer Success Senior Manager

Manhattan, NY · On-site +1

$140K - $185K/yr

At Ripple, we're building a world where value moves like information does today. It's big, it ... Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and ...

Customer Success Senior Manager

San Francisco, CA · On-site +1

$155K - $190K/yr

At Ripple, we're building a world where value moves like information does today. It's big, it ... Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and ...

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk ... Partner with Sales, Product, and Engineering teams to provide client feedback and influence the ...

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk ... Partner with Sales, Product, and Engineering teams to provide client feedback and influence the ...

Senior Corporate Counsel

New York, NY · On-site

$228K - $285K/yr

You will report directly to Ripple's Deputy General Counsel and play a key role in our mission to implement innovative financial solutions successfully! What You'll Do: * Assist the Company's sales ...

At Ripple, we're building a world where value moves like information does today. It's big, it ... Partner with Sales, Product, and Engineering teams to provide client feedback and influence the ...

Central to this role is the ownership of Ripple Treasury's Customer Reference Programme. In enterprise software sales, references are not a courtesy - they are a commercial weapon. A well-prepared ...

At Ripple, we're building a world where value moves like information does today. It's big, it ... Partner with Sales, Product, and Engineering teams to provide client feedback and influence the ...

Professional Services Consultant

Chicago, IL · On-site

$112K - $140K/yr

At Ripple, we're building a world where value moves like information does today. It's big, it ... Partner with Sales, Product, and Engineering teams to provide client feedback and influence the ...

At Ripple, we're building a world where value moves like information does today. It's big, it ... Partner with Sales, Product, and Engineering teams to provide client feedback and influence the ...

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Ripple Jobs Information

What are the key skills and qualifications needed to thrive as a Sales professional, and why are they important?

To thrive as a Sales professional, you need strong communication, negotiation, and relationship-building skills, often supported by a background in business or marketing. Familiarity with CRM software, sales analytics tools, and digital communication platforms is typically required. Standout salespeople excel in persuasion, active listening, resilience, and adaptability to changing customer needs. These skills are vital for consistently meeting sales targets, building customer loyalty, and driving revenue growth.

How does a Sales professional typically collaborate with other departments to achieve targets?

Sales professionals frequently work alongside marketing, customer service, and product teams to ensure a cohesive approach to meeting client needs and achieving revenue goals. This collaboration might include sharing customer feedback with product teams for improvements, coordinating with marketing for tailored campaigns, and working with customer service to resolve client issues promptly. Effective communication and teamwork are essential, as these interactions directly impact customer satisfaction and sales performance. By fostering strong interdepartmental relationships, sales professionals can better align strategies and maximize their success.

What are sales jobs?

Sales jobs involve promoting and selling products or services to customers, either directly or through various channels. People in sales roles identify potential clients, understand their needs, and present solutions to meet those needs. They may work in a variety of industries and settings, such as retail, business-to-business, or online sales. Success in sales typically requires strong communication skills, persistence, and the ability to build relationships with customers.

What is the difference between Sales vs Customer Service Representative?

AspectSalesCustomer Service Representative
Primary FocusGenerating sales and revenueAssisting customers and resolving issues
Required SkillsPersuasion, negotiation, product knowledgeCommunication, problem-solving, patience
Work EnvironmentSales offices, retail stores, online platformsCall centers, retail stores, service desks
Common CertificationsSales certifications, product trainingCustomer service certifications, communication courses

While both roles involve interacting with customers, Sales focuses on closing deals and increasing revenue, whereas Customer Service Representatives prioritize customer satisfaction and issue resolution. Understanding these differences helps job seekers find the right career path in the industry.

What is it like to work at Ripple?

Ripple is a technology company that values innovation, collaboration, and a customer-centric approach, fostering a dynamic and inclusive work environment.

The company's structure is divided into various teams, including engineering, product, and operations, which work together to develop and implement blockchain-based solutions for cross-border payments and financial inclusion. Ripple's headquarters is located in San Francisco, with additional offices in various locations worldwide, offering opportunities for remote work and collaboration.

Working at Ripple may appeal to candidates who are passionate about fintech, blockchain technology, and making a positive impact on the global financial system, as the company offers a unique opportunity to be part of a pioneering effort in the industry.
What are the most popular categories at Ripple?
Infographic showing various Sales job openings at Ripple in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Customer Success Senior Manager

Customer Success Senior Manager

Ripple

New York, NY • On-site

Other

Posted 6 days ago


Job description

THE WORK:

The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling payments volume, implementing our custody solution and identifying cross selling opportunities for Ripple's other enterprise grade products.

WHAT YOU'LL DO:

  • Develop a deep understanding of each customer's current technical solutions, organization, internal decision-making, aspirations and needs.
  • Serve as an advisor/Ripple advocate with customers, enabling them to better experience the potential of Ripple and participate in developing new and ground-breaking solutions.
  • Conduct financial, business and value analysis with the ability to understand and analyze key financial targets (e.g., cost reduction, revenue growth, etc.).
  • Navigate upsell and cross sell opportunities and drive them to deal execution, working with cross functional partners.
  • Lead key initiatives, working with cross-functional collaborators (Engineering, Technical Services, Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and operational issues, often unique to each customer.
  • Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout Ripple.
  • Identify and champion internal Ripple process improvements.

WHAT YOU'LL BRING: 

  • Fluency in English, with Spanish a bonus
  • 10+ years of experience in a customer facing role at financial institutions and/or a FinTech or crypto organization
  • Demonstrable understanding of multi-stakeholder management in complex environments
  • Experience in the development and launch of modern, complex business solutions involving innovative technology and B2B relationships
  • Excellence in building and managing relationships in cross-functional, global teams
  • Excellent interpersonal skills and experience in coaching others. Ability to encourage and inspire others to achieve ambitious goals through leading by example
  • Highly self-motivated individual who operates proactively and is driven to create impact and succeed.