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Restoration Hardware

75 Restoration Hardware Support Associate Jobs Hiring Near You

Second Life Mac

Seasonal Technical Associate

Skokie, IL · On-site

$18.50/hr

... support the end-to-end refurbishment of Apple devices. This role encompasses software restoration, hardware repair, device evaluation, and final quality assurance. Technical Associates are ...

New

Qualcomm

IPS Hardware Support Engineer

San Diego, CA · On-site

$131K - $173K/yr

OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High ... Ability to troubleshoot complex hardware and ASIC issues using automated test scripts and lab ...

Ryan Consulting Group

Be Seen First

Hardware Support Specialist (Wednesday-Sunday)

Charlotte, NC · On-site

$17/hr

Pay- $17/hr This position supports our hardware management of mobile devices and accessories for ... This includes staging, kitting, shipping, storing, cleaning, and restoring mobile devices, updating ...

Ryan Consulting Group

Be Seen First

Hardware Support Specialist (Wednesday-Sunday)

Charlotte, NC · On-site

$17/hr

Pay- $17/hr This position supports our hardware management of mobile devices and accessories for ... This includes staging, kitting, shipping, storing, cleaning, and restoring mobile devices, updating ...

Teksynap

Field Hardware Support Engineer

Aurora, CO · On-site

$60K - $110K/yr

Associates degree or equivalent technical/vocational training in electronics, AV, or IT hardware. * Equivalency: High school diploma plus 6 years of directly relevant hands-on hardware support ...

TekSynap

Field Hardware Support Engineer

Aurora, CO · On-site

$60 - $110/hr

Associates degree or equivalent technical/vocational training in electronics, AV, or IT hardware. * Equivalency: High school diploma plus 6 years of directly relevant hands-on hardware support ...

TekSynap

Field Hardware Support Engineer

Aurora, CO · On-site

$60K - $110K/yr

Associates degree or equivalent technical/vocational training in electronics, AV, or IT hardware. * Equivalency: High school diploma plus 6 years of directly relevant hands-on hardware support ...

TekSynap

Field Hardware Support Engineer

Aurora, CO

$60K - $110K/yr

Associates degree or equivalent technical/vocational training in electronics, AV, or IT hardware. * Equivalency: High school diploma plus 6 years of directly relevant hands-on hardware support ...

TekSynap

Field Hardware Support Engineer

Aurora, CO

$60K - $110K/yr

Associates degree or equivalent technical/vocational training in electronics, AV, or IT hardware. * Equivalency: High school diploma plus 6 years of directly relevant hands-on hardware support ...

Restoration Hardware

Gallery Support Associate

Dallas, TX · On-site

$16.75 - $21.75/hr

RH is seeking a Gallery Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES * Live Our Vision ...

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Restoration Hardware Jobs Information

Do workers at Restoration Hardware get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Restoration Hardware pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
39% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and September 2026.

At Restoration Hardware, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Restoration Hardware affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and September 2026.

Do people get paid time off at Restoration Hardware?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Restoration Hardware worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Restoration Hardware workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Restoration Hardware workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Restoration Hardware?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and September 2026.

Do Restoration Hardware managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Restoration Hardware spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Restoration Hardware?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and September 2026.

Is working at Restoration Hardware good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Restoration Hardware feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Restoration Hardware get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Restoration Hardware?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Restoration Hardware enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Restoration Hardware recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get enough training when they start at Restoration Hardware?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get support to advance at Restoration Hardware?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people think Restoration Hardware’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Restoration Hardware is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and September 2026.

What other companies are hiring for Support Associate jobs?

What are the most popular jobs at Restoration Hardware?

What are the most popular categories at Restoration Hardware?

Infographic showing various Support Associate job openings at Restoration Hardware in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 93% Physical, and 7% Remote job distribution.

Technical Associate - Seasonal

Second Life Mac

Skokie, IL • On-site

$18.50/hr

Full-time

Re-posted 28 days ago

Job description

Who We Are
Founded in 2013, Second Life Mac (SLM) set out to make a difference by connecting people with the best technology - with affordability and sustainability in mind. Since then, we've become recognized for our thought leadership and commitment to excellence, reselling Apple products to customers worldwide while maximizing value for our client network.
As we continue to grow our reputation as a leader in Apple device buybacks, we're seeking talented individuals who share our drive to elevate our mission even further. Our team is dedicated, innovative, and constantly striving to improve every day.
Position Overview
We are seeking versatile and detail-oriented seasonal Technical Associates to support the end-to-end refurbishment of Apple devices. This role encompasses software restoration, hardware repair, device evaluation, and final quality assurance.
Technical Associates are responsible for ensuring each device meets functional, cosmetic, and resale standards. The ideal candidate is adaptable, process-oriented, and committed to precision in a production-driven environment.
Key Responsibilities
Technical Repair & Restoration
  • Diagnose and resolve hardware and software issues on Apple devices (MacBooks, iMacs, iPads, etc.)
  • Perform component replacements and system repairs
  • Reinstall operating systems, apply firmware updates, and configure devices for use
  • Execute secure data wiping in accordance with company protocols

Device Evaluation & Grading
  • Assess devices for physical condition and performance
  • Assign grading classifications based on defined standards
  • Ensure grading aligns with resale expectations and company guidelines

Quality Control
  • Inspect completed devices to confirm functionality, accuracy of repairs, and overall condition
  • Validate that all required processes have been completed correctly
  • Flag and resolve any discrepancies prior to final approval

Process & Documentation
  • Follow standardized workflows and operational procedures
  • Record repair outcomes, grading results, and inventory usage accurately
  • Maintain an organized and efficient workspace

Continuous Improvement
  • Identify opportunities to improve efficiency, consistency, and quality
  • Contribute to process enhancements and team initiatives

Qualifications
  • Experience in device repair, IT hardware support, electronics, or refurbishment
  • Understanding of Apple hardware and operating systems
  • Ability to troubleshoot technical issues effectively
  • Strong attention to detail and consistency in execution
  • Comfortable working in a structured, high-volume environment

Preferred Qualifications
  • Apple certifications or equivalent experience
  • Background in refurbishment or resale operations
  • Familiarity with grading standards or quality assessment frameworks
  • Knowledge of data security and device handling practices
  • Exposure to Lean or process improvement methodologies

Our Core Values
Our core values define how we show up every day-for our teammates, our clients, and our work. They guide our decisions, set our standards, and shape our culture.
  • We are a Joy to Work With, bringing positive energy, humility, and respect while communicating openly and supporting one another.
  • We Win the Day by taking consistent action and holding a high daily standard, knowing long-term success is built through steady progress and accountability.
  • We operate with a strong Sense of Urgency, acting quickly on what matters, staying organized, and taking ownership without procrastination.
  • We are Growth Minded, continuously seeking feedback, learning, and improvement, and embracing the discomfort that comes with getting better.
  • We Flow Forward by staying calm, learning from setbacks, and maintaining momentum-focused on progress, not perfection.

EEO Statement
Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.
Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.

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