Restoration Hardware
Restoration Hardware

74 Restoration Hardware Customer Service Jobs Hiring Near You

Facilities Associate

Columbus, OH · On-site

$16.50 - $22.25/hr

We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the ...

Outlet Facilities Associate

Dublin, OH · On-site

$16.50 - $22.25/hr

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America ...

... services, and spaces that elevates and establishes the RH brand as a global thought leader, taste ... The Lead will join a team that plays an integral role in the continuous elevation of our customer ...

Outlet Store Leader

Dublin, OH

$17.25 - $23.75/hr

... customer experiences. The ideal candidate will be a visionary leader with a passion for inspiring teams, a commitment to Quality, and the skill to execute with precision in a dynamic, fast-paced ...

RH is seeking a dedicated and service-focused Server to deliver an elevated dining experience that reflects the highest standards of hospitality. The ideal candidate is passionate about creating ...

Line Cook

Columbus, OH · On-site

$15.25 - $19/hr

Foster strong communication and alignment with fellow Team Members and Leaders to surpass RH's service expectations * Collaborate with location leadership during daily line checks to ensure ...

Outlet Stock Associate

Dublin, OH

$14.50 - $18.25/hr

Prepare purchased items for customer pickup and assist with safe, efficient loading into vehicles * Demonstrate exceptional organizational and time management skills in all daily operations OUR ...

Dishwasher

Columbus, OH

$12.50 - $16.25/hr

Deliver a high-quality experience by thoroughly and efficiently cleaning all plateware, glassware, silverware, cookware and utensils to support flawless service * Build foundational knowledge of RH ...

RH is seeking a dedicated and service-minded Runner to support an elevated dining experience that reflects the highest standards of hospitality. As a Runner, you will play a vital role in connecting ...

Prep Cook

Columbus, OH · On-site

$13.75 - $17.50/hr

Partner with location leadership to determine the prep priorities, timelines and quantities in support of upcoming services OUR REQUIREMENTS * 2+ years of relevant culinary experience with a focus on ...

RH is seeking a dedicated and service-focused Server to deliver an elevated dining experience that reflects the highest standards of hospitality. The ideal candidate is passionate about creating ...

Bar & Coffee Associate

Columbus, OH

$14.50 - $19.75/hr

RH is seeking a knowledgeable and service-minded Bar & Coffee Associate to deliver a refined and elevated beverage experience that reflects the highest standards of hospitality. As a Wine Bar ...

As a Retail Sales Associate - Paint & Hardware Department, you will provide excellent customer service by assisting customers with paint, hardware, and home improvement products. You will help ...

As a Retail Sales Associate - Paint & Hardware Department, you will provide excellent customer service by assisting customers with paint, hardware, and home improvement products. You will help ...

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Restoration Hardware Jobs Information

Do workers at Restoration Hardware get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Restoration Hardware pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
39% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and September 2026.

At Restoration Hardware, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Restoration Hardware affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and September 2026.

Do people get paid time off at Restoration Hardware?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Restoration Hardware worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Restoration Hardware workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Restoration Hardware workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Restoration Hardware?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and September 2026.

Do Restoration Hardware managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Restoration Hardware spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Restoration Hardware?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and September 2026.

Is working at Restoration Hardware good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Restoration Hardware feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Restoration Hardware get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Restoration Hardware?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Restoration Hardware enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Restoration Hardware recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get enough training when they start at Restoration Hardware?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get support to advance at Restoration Hardware?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people think Restoration Hardware’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Restoration Hardware is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and September 2026.

What are the most popular job types at Restoration Hardware?

    Infographic showing various Customer Service job openings at Restoration Hardware in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 93% Physical, and 7% Remote job distribution.

    Associate, Customer Experience

    Restoration Hardware

    West Jefferson, OH • On-site

    $14.50 - $20/hr

    Full-time

    Re-posted 20 days ago


    Restoration Hardware rating

    7.6

    Company rating: 7.6 out of 10

    Based on 51 frontline employees who took The Breakroom Quiz

    15th of 63 rated furniture retailers


    Job description

    RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.

    The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.

    At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

    As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to "do the right thing." This is an ideal role for a polished individual with a passion for service, design and home furnishings.

    YOUR RESPONSIBILITIES
    • Live Our Vision, Values and Beliefs every day
    • Represent the RH brand through polished communication, personal appearance and professionalism 
    • Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
    • Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded
    • Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems 
    • Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships
    • Qualify and educate potential design customers on services offered by RH Interior Design 
    OUR REQUIREMENTS
    • 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred
    • Poise and confidence to interact with high-end customers while maintaining confidentiality
    • People and relationship-driven
    • Driven to deliver first-class service and exceed customer expectations
    • Ability to recognize and respond to multiple priorities
    • Exceptional analytical, problem-solving and decision-making skills
    • Strategic, highly organized and results-oriented
    • Excellent verbal and written communication skills
    • Commitment to Quality with exceptional attention to detail 
    • Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications
    • Willingness to work a flexible schedule, including evenings, weekends and holidays
    PHYSICAL REQUIREMENTS
    • Ability to travel to the nearest gallery as needed
    RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

    At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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