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60 Regeneron Customer Service Jobs Hiring Near You

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Regeneron Jobs Information

What is it like to work at Regeneron?

Regeneron is a science-driven company that values innovation, collaboration, and a commitment to making a positive impact on society through its research and development efforts. The company's work environment is characterized by a flat organizational structure, with many opportunities for cross-functional collaboration and professional growth, and a focus on advancing cutting-edge treatments for serious diseases. Working at Regeneron may appeal to candidates who are passionate about scientific discovery and are looking for a dynamic and supportive work environment where they can contribute to the development of life-changing medicines.

What makes Regeneron an attractive place to work?

Regeneron is a leading biotechnology company known for its innovative approach to developing life-changing medicines and commitment to advancing scientific research. The company's workplace is characterized by a culture of collaboration, innovation, and stability, with opportunities for employees to work on cutting-edge projects and contribute to groundbreaking discoveries. Joining Regeneron offers professionals a chance to be part of a dynamic team that is shaping the future of healthcare and medicine, with opportunities for growth, professional development, and making a meaningful impact.

Do workers at Regeneron get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Regeneron pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

At Regeneron, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Regeneron affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at Regeneron?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do workers at Regeneron worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Regeneron workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
75% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Regeneron workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Regeneron?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Regeneron managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Regeneron spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Regeneron?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Regeneron job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Is working at Regeneron good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Regeneron feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Regeneron get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Regeneron?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Regeneron enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Regeneron recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Regeneron?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Regeneron?

Most people are given support to advance their career here.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Regeneron’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Regeneron is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Regeneron?

    What are the most popular jobs at Regeneron?

    What are the most popular categories at Regeneron?

    Infographic showing various Customer Service job openings at Regeneron in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% Physical, 9% Hybrid, and 7% Remote job distribution.

    Reimbursement Business Manager

    Regeneron Pharmaceuticals, Inc.

    Remote

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 13 days ago

    Regeneron rating

    8.5

    Company rating: 8.5 out of 10

    Based on 44 frontline employees who took The Breakroom Quiz

    19th of 86 rated pharmaceutical

    Job description

    Build our future together:
    The Reimbursement Business Manager (RBM) is a critical front-line member of the Regeneron Commercial and Field Reimbursement Management team. We are seeking someone to support HCP offices in acquiring appropriate access to Regeneron products for patients. Ensuring efficient access, effective pull-through, and understanding of access services and program support as it relates to the Regeneron Alliance product portfolio. You will drive and support the company and divisional reimbursement strategy for Regeneron products within various payer segments. The RBM position requires the ability to successfully navigate and across multiple internal stakeholders, sales teams, Payer teams, and Alliance partners.
    When & where:
    • Greater Dallas, TX area
    • In the field 4 days a week

    Discover your role:
    • Work cross-functionally and collaboratively with Regeneron and Alliance sales organizations (Sales Directors and Medical Specialists) to act as a process and payer subject matter expert, in efforts to support the healthcare provider segment.
    • Build and execute a Strategic tactical plan for the execution of Alliance products access and reimbursement initiatives relevant to the defined needs of each respective product and account within the defined customer market
    • Provide appropriate process, payer and specialty pharmacy support services/activities in concert with District Managers/Medical Specialists (field sales), to educate physician offices regarding coverage of alliance products (Dupixent).
    • Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for assigned products
    • Establish relationships within targeted healthcare provider offices to assist healthcare professionals in resolving payer coverage issues that may be barriers to Alliance product access in a manner that aligns with Regeneron policies, processes, and standard operating procedures
    • Ensure individual training and knowledge is maintained to the level required to guarantee that personnel are seen as the most knowledgeable team in the industry as it pertains to access and reimbursement across Alliance therapeutic areas as well as future product markets

    This role requires:
    • A bachelors' degree and Minimum 5 years' experience in pharmaceuticals and/or sub-cutaneous self-injectable biologics working in a matrix environment - with 2 years Reimbursement experience.
    • Experience working with products delivered through a Specialty Pharmacy network is essential.
    • Collaboration and proactive communication skills required.
    • Background in leadership and effective cross functional partnership a plus.
    • Established ability to work within an Account Management based structure.
    • Knowledge of Commercial Insurers, Managed Care, Government, and Federal payer sectors.
    • Knowledge of Integrated Delivery Network/Integrated Health Systems. Knowledge of CMS policies and expertise in Part D.

    Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.
    Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.
    Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about on-site expectations for your role and location.
    As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.
    For jobs in Canada: this posting is for an existing position.
    Salary Range (annually)
    $165,600.00 - $209,600.00

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