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76 Raymond Customer Service Jobs Hiring Near You

Raymond West

Customer Care Manager

Kent, WA · On-site

Responsible for identifying achieving Raymond West's Customer Service goals with assigned accounts. * Responsible for the marketing and development of Raymond West programs as directed by management.

Raymond West

Customer Care Manager

Tucson, AZ · On-site

Responsible for identifying achieving Raymond West's Customer Service goals with assigned accounts. * Responsible for the marketing and development of Raymond West programs as directed by management.

Farmers Cooperative

Customer Service Specialist

Raymond, NE · On-site

$13.75 - $18.25/hr

As a Customer Service Specialist at our Raymond Grain facility, you will: * Serve as the face of the company, interacting directly with people who come in or call your location and directing them as ...

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Raymond Jobs Information

What is it like to work at Raymond?

Raymond is a company that values a collaborative and inclusive work environment, prioritizing teamwork and open communication among its employees.

The company's structure is organized into various departments, each focusing on different aspects of the business, such as manufacturing, sales, and customer service, allowing employees to develop a range of skills and expertise. Raymond's facilities are designed to promote a safe and efficient work environment, with modern equipment and technology supporting its operations.

Working at Raymond may appeal to individuals who are interested in a stable and secure work environment, with opportunities for career growth and professional development, as well as a company that prioritizes community involvement and social responsibility.

What makes Raymond an attractive place to work?

Raymond is a well-established company in the industry, known for its commitment to innovation and customer satisfaction. The workplace at Raymond is characterized by a collaborative environment, where employees are encouraged to share ideas and work together to achieve common goals, and a stable work culture that prioritizes employee well-being. Joining Raymond offers opportunities for professional growth and development, with a focus on empowering employees to make a meaningful impact in their roles and contribute to the company's continued success.

Do workers at The Raymond Corporation get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Does The Raymond Corporation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

At The Raymond Corporation, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from The Raymond Corporation affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at The Raymond Corporation?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at The Raymond Corporation worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

Do The Raymond Corporation workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
71% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for The Raymond Corporation workers to change shifts?

Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to get time off at The Raymond Corporation?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Do The Raymond Corporation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at The Raymond Corporation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to take sick days at The Raymond Corporation?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at The Raymond Corporation good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people at The Raymond Corporation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at The Raymond Corporation get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at The Raymond Corporation?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at The Raymond Corporation enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at The Raymond Corporation recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at The Raymond Corporation?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at The Raymond Corporation?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think The Raymond Corporation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how The Raymond Corporation is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Raymond?
    What are the most popular jobs at Raymond?
    What are the most popular categories at Raymond?
    Infographic showing various Customer Service job openings at Raymond in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

    Customer Care Manager

    Raymond West

    Kent, WA • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 10 days ago

    Raymond West rating

    7.9

    Company rating: 7.9 out of 10

    Based on 20 frontline employees who took The Breakroom Quiz

    75th of 171 rated vehicle equipment hire

    Job description

    Raymond West is looking for a sharp Customer Care Manager to join the team! Our Customer Care Manager will be responsible for the managing and directing aftermarket activities at assigned Major, National and Key Customer Accounts. Primary focus being Customer Retention, Program Implementation and Aftermarket Sales Growth.
    Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
    Duties and Responsibilities:
    Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.
    • Responsible to retain existing assigned accounts.
    • Responsible to develop targeted new accounts.
    • Develop and maintain positive and professional working relationships with departmental staff as well as with other departments; practice sound leadership methods as a way to build good moral and teamwork.
    • Responsible for identifying achieving Raymond West's Customer Service goals with assigned accounts.
    • Responsible for the marketing and development of Raymond West programs as directed by management.
    • Responsible for interfacing with other departments to solve customer satisfaction issues.
    • Responsible for interfacing with the Raymond Factory to solve customer satisfaction issues.
    • Responsible for assisting assigned Account Mangers with presentations and ongoing aftermarket support for assigned accounts.
    • The ability to communicate and interface with employees, customers, factories, vendors, and other managers.
    • Establish operational procedures for assigned accounts.
    • Responsible to communicate any customer issues to the Account Manager and all other parties that need to be involved.
    • Other duties as assigned by executive management.

    Required Skills/Abilities:
    • Excellent written and verbal communication skills
    • Excellent Organizational Time Management skills
    • Proficient in Microsoft office Suite and similar software
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to speak effectively before groups of customers or employees of the organization.
    • Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
    • Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
    • Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
    • Able to communicate with all levels of employees, customers, and manufacturers both verbally and in writing.
    • Present a mature, responsible appearance.
    • Manage time effectively.
    • Maintain a professional attitude in all matters.
    • Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
    • Motivated to continuous self-development and training.
    • Must be willing to work out of town as need dictates.
    • Possess strong interpersonal skills.
    • Possess strong analytical and reasoning abilities.
    • Possess superior written and verbal communication and presentation skills.
    • Be willing to comply with employee handbook.
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
    • Must have a valid, unrestricted driver license with no more than the allowable number of points as determined by our insurance carrier.

    Education/Experience:
    Minimum Education and Experience: Determined by position
    • Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

    Travel Requirement:
    • 90% (30 + hours a week)
    • Must be able to be insured by Raymond West.

    Physical Requirements:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Position is non-Sedentary, and local travel is required.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
    • The employee is regularly exposed to moving mechanical parts.
    • Position will be required to go onto job sites to perform duties where construction is underway.
    • The employee must frequently lift and/or move up to 50 pounds.
    • The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
    • The employee is occasionally required to smell.
    • Position requires the employee to climb/balance/stoop/kneel/crouch and crawl.
    • The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
    • The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
    • The noise level in the work environment is sometimes loud.

    Pay Range:
    • The salary range for this position is $42,000 - $49,440 + Bonus & Commission. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

    Qualified candidates must be able to pass a pre-employment physical and drug screen.
    Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
    Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
    Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
    This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

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