54 Quest Software Customer Success Manager Jobs Hiring Near You

Overview

Senior Solutions Sales Engineer - West Coast

Quest Software is an award-winning IT management software provider offering a broad portfolio of solutions that solve some of the most challenging technology and business problems.  We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world.

We are currently looking for a Senior Solutions Sales Engineer to join our Trusted Data Management Platform team. It's exciting, it's rewarding, it's hard work, and it offers career and personal growth.  

The Senior Solutions Sales Engineer is a senior position aligning with Quest Account Executives and customers to lead a consistent, structured technical sales cycle focused on the industry's leading data and database portfolio.  As a trusted technical advisor, you will collaborate with the customers' business and technical subject matter experts during the sales process to identify business processes and technical requirements to develop a value-based proposition of Quest products, as well as understand functional/technical constraints.  As a thought leader in the data and database space, you will present at industry conferences, deliver content via blogs, white papers, podcasts, amongst other platforms, and collaborate with internal partners in product management and development to drive innovation.

Responsibilities

Pre-Sales Support

-Conduct technical product demonstrations and proof-of-concept engagements.

-Collaborate with strategic sales teams to tailor solutions to client needs.

-Respond to RFPs/RFIs with detailed technical content.

Client Engagement

-Partner with clients to identify business challenges and align solutions to address them.

-Act as a trusted advisor to enhance customer satisfaction and retention.

-Identify cross-sell and upsell opportunities based on client needs and usage patterns.

Thought Leadership and Evangelism

-Represent Quest solutions at industry events, user groups, and trade shows.

-Publish whitepapers, blogs, and technical best practices guides.

-Deliver keynote presentations and participate in panels to establish credibility.

Solution Architecture

-Assist clients in designing optimal architectures for Quest solutions.

-Recommend best practices for implementation, integration, and scaling.

Team Collaboration

-Provide feedback to product management on customer requirements and market trends.

-Act as a bridge between sales, support, and product teams to streamline client solutions.

-Mentor junior Sales Engineers within the organization.

Market Analysis

-Stay updated on competitive solutions and articulate the advantages of Quest products.

-Understand and communicate emerging trends in Information and Systems Management.

Qualifications

Technical Expertise

-Deep understanding of data intelligence, data modeling, database management, and monitoring tools.

-Hands-on experience with tools to manage data and databases (for example, erwin Data Intelligence, erwin Data Modeler, SharePlex, Foglight, and Toad).

-8-10+ years of experience in a PreSales role

-Travel as needed

Communication and Presentation

-Strong verbal and written communication skills to convey complex technical ideas.

-Ability to adapt presentations to both technical and non-technical audiences.

-Experience presenting at tradeshows, conferences, and user groups

-Experience engaging with analyst organizations is a bonus

Problem-Solving

-Analytical skills to diagnose issues and propose creative solutions.

-Ability to translate client needs into actionable technical strategies.

Sales Acumen

-Understanding of sales processes and the ability to align technical efforts with business objectives.

-Skills in relationship building and influencing stakeholders.

Leadership and Initiative

-Self-starter with the ability to manage multiple priorities.

-Confidence to take ownership of projects and guide clients effectively.

Certifications and Education (Optional but advantageous)

-Certifications in data intelligence, database technologies, or cloud solutions.

-Educational background in computer science, information systems, or a related field.

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You'll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.

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Employment Type: FULL_TIME